The official taxi app of 001 Royal Cabs
Book a taxi in under 10 seconds and experience exclusive priority service from 001 Royal Cabs
- Passwordless registration flow
- Login & book with your business account and automate expenses
- Know an average of how much will cost your trip with the price estimator
- See your driver’s and vehicle details and track their arrival on the map.
- Schedule future trips
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User Rating
3.87 out of 5
47 ratings
in United Kingdom
5 star
31
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12
Ratings History
Reviews
Worst Taxi experience ever,i cried!
I was at work and had a GP appointment for 15:30pm.Not wanting to be late because I had to be there 15 minutes early for other tests before a scan.
At 13:20 pm I book a taxi on the royal cab App for 15:05 and my appointment was confirmed.At 15:00pm I waiting infornt of my work till 15:20 and the taxi never showed up.The App never gave me a notification or a reason for the no show.
I so was emotional and sad 😞 I had to book a different taxi from different company and they were there in 10 minutes.I was late for my appointment,I was in tears when I got to the hospital for my scan and I had to rebook a scan appointment it took me to months to get.
I cried my way back to work,this is the Taxi worst experience i have never had.
When I got home after work my friends and I deleted our royal cab account and Apps on our phone.Book royal cab at ur own risk☹️😡
False promises
Don’t use! The taxi did turn up, but when I asked to confirm the price before I got in it was £10 more than the agreed price. You can’t trust this company and have been warned…
Would be zero if I could!
Don’t download this app book a journey and pay by card they take over double what the journey was and say you’ll get it back! Two weeks later they still got my money and no sign of it going in my bank anytime soon!
Unable to register
Downloaded the app. Entered my mobile number. But I’m not receiving an SMS code. It does not arrive so I’m unable to register to use the service. A bit useless with the registration process. Will find another cab company instead.
Unable to setup
The app will not send my phone a text authentication code so I’m unable to use the app. I use an iPhone 12 on EE network.
Poor app, poor service
Unable to set home address correctly as the app only seems to have one correct address for my entire village. It was then very difficult to set the destination address for my journey without the app wanting to make that address my new home address.
App experience consistent with customer experience - cab arrived 40 mins late without warning or apology; return journey was cancelled without any communication.
Avoid both app and company.
Accessibility issues
Unfortunately the app is not accessible for VoiceOver users
