---
title: "13cabs - Ride with no surge - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "13cabs - Australia’s #1 Taxi App - Safe. Reliable. Ready.   Looking for a taxi app or cab booking app you can count on? Or rides that actually show up?   13cabs is Australia’s largest taxi network. Ou"
---

# 13cabs - Ride with no surge — Australia
> Lock in the price & ride

![13cabs App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e4/69/ba/e469bad6-0d0f-1835-078f-0396b4edc9b6/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Black Cabs Combined](https://apptail.io/developer/black-cabs-combined-pg) (Australia)
**Category:** Travel
**Rating:** 4.8/5 (77,578 ratings)
**Price:** Free
**Bundle ID:** 13cabs
**Store:** Apple App Store
**Country:** Australia
**Version:** 9.8.4 (released 2026-09-17)
**Original Release:** 2010-03-03

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id358640110)
**AppTail Page:** [https://apptail.io/app/13cabs-ride-with-no-surge-ux/australia](https://apptail.io/app/13cabs-ride-with-no-surge-ux/australia)

## 13cabs Description
13cabs - Australia’s #1 Taxi App - Safe. Reliable. Ready. 

Looking for a taxi app or cab booking app you can count on? Or rides that actually show up? 

13cabs is Australia’s largest taxi network. Our nationwide fleet of professional drivers are ready to get you where you need to go. Safely. Smoothly. And on time. With Australia’s #1 cab booking app.
 
24/7 Booking + Flexible Payments

Book anytime. Track your ride in real time. And pay your way - with all major card providers, Apple Pay, PayPal or Cabcharge.

Easily book a taxi through the app in Melbourne, Sydney, Brisbane, Adelaide, Perth, Hobart, Canberra, the Gold Coast and more. 


No Surge Pricing. Ever.

Transparent pricing means no surging or hidden fees. Even when trains are down or in the rain, prices stay the same. Our Fixed Price feature lets you lock in your fare upfront (available in select areas). 


Save Your Favourite Drivers.

Prefer a familiar face? Save and request your favourite professional drivers with MyDriver. Personal, comfortable, consistent. 

A Ride for Every Need.

Need an airport taxi, a rideshare alternative, or a cab for your group? 13cabs has you covered. Our nationwide fleet includes sedans, SUVs, MAXI-TAXIs for up to 11, wheelchair-accessible vehicles, luxury Silver Service rides, and dedicated airport transfers - all bookable in the app.

Safety Built In.

Every vehicle is fitted with security cameras and regularly inspected. Your personal info stays private. And our Australian-based support team is on call if you ever need a hand.

Shareable. Trackable. Reliable.

Live tracking gives you visibility from pickup to drop-off. Share your trip with friends or family, and contact your driver securely. Thanks to Passenger Connect, your phone number stays private. 

Pros. Not side hustlers.

Drivers are trained, insured and background-checked. They know the roads - and the standards. With 13cabs, you’re riding with professionals, not gig workers.

Pit Stops Welcome.

Plan multi-stop journeys with up to 4 pick-ups and drop-offs - perfect for errands, carpools or nights out with mates. And yes, you can still lock in your Fixed Price.

Quick Parcel Deliveries

Need to deliver something fast? If it fits in a cab, we’ll deliver it for the price of a ride - with pick-ups often under 10 minutes. Quick. Reliable. Like a rideshare app for deliveries. 

Services for Life’s Curveballs

Baby on board? Travelling with pets? Headed to a wedding? We’ve got a ride for that.

Why Choose 13cabs?

We put people, safety and experience first. No crowdsourcing. No surging. Just a safe, reliable taxi service, driven by pros.

Book your next ride with ease. Download the 13cabs app today.

## 13cabs Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/57/eb/fd/57ebfd28-1ecf-78e5-b873-09e9250866aa/001_9240_13cabs_Apple6.5inch_Tile1_1242x2688.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c5/93/7a/c5937a43-7874-ee64-e6b7-d02adfe4270d/002_9240_13cabs_Apple6.5inch_Tile2_1242x2688.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ee/ac/e8/eeace84e-200a-6e5e-f404-92d07b09f182/003_9240_13cabs_Apple6.5inch_Tile3_1242x2688.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/42/af/91/42af91a4-edb8-00e4-ba7f-476ca0cd6ebc/004_9240_13cabs_Apple6.5inch_Tile4_1242x2688.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c7/79/07/c779074e-8cee-b818-f9f5-621005019fa3/005_9240_13cabs_Apple6.5inch_Tile5_1242x2688.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/75/ef/e1/75efe1ce-e8c9-0f19-446b-97ef45ed26b0/006_9240_13cabs_Apple6.5inch_Tile6_1242x2688.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4d/73/96/4d7396b0-8e24-3ca9-2f6b-df7f067ced37/007_9240_13cabs_Apple6.5inch_Tile7_1242x2688.jpg/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/79/ec/ca/79ecca04-d951-dad6-ab44-db05194eb804/008_9240_13cabs_Apple6.5inch_Tile8_1242x2688.jpg/1242x2688.png)

## 13cabs Rating Breakdown in Australia
- 5 stars: 66,778 (86%)
- 4 stars: 6,755 (9%)
- 3 stars: 1,677 (2%)
- 2 stars: 520 (1%)
- 1 stars: 1,848 (2%)

## 13cabs Reviews in Australia

### **--- "This trip very uncomfortable"
A Maxi turned up and as I’m 83 and decrepit was difficult and uncomfortable
-- Sherpro, 2025-01-01

### ***** "Great Service"
Great service and fix pricing no Surge
-- Billi503, 2024-12-31

### *---- "Fail and rude"
I downloaded the app. I did a scheduled booking using Apple Pay (which works!), double click and stalled. Did the money go? Phoned them and the operator said she did not kow why and when asked to check she did, then I asked to verify it wasn’t paid and she hung up. Service? What service. iOS 17.7..2.
-- PPG40, 2024-12-18

### *---- "Avoid them like the plague"
It takes an absolute age to get a driver, which you get no details about in terms of car type or registration to watch our for, and all this could be overlooked except for the fact that this service is ALWAYS about 50% more expensive than Uber or DiDi or any other ride share service. Absolutely awful service and using them is a massive and very expensive mistake.
-- Kooly88, 2024-12-16

### **--- "Stay competitive"
It’s good to see a company remaining competitive with adjusting to technology. But 13 cabs is twice as expensive as its main competitor.
-- Snorgy1, 2024-12-15

### *---- "Spam"
Spam notifications with no way of turning them off, disgusting.
-- qdsz, 2024-12-15

### **--- "When you get a driver they’re lovely.."
The drivers are always really lovely but in Airlie there is constantly issues with booking, I always try to schedule and book early and even then often it’ll get cancelled last minute then have to wait ages for one. Makes me late to appointments and it’s really frustrating as no other options here either. Stressful. :(
-- Laurawr123456789, 2024-12-13

### *---- "Useless UI"
The functionally of this app is useless once you have scheduled a booking for a future date. The screen only shows the most recent schedule, which you can’t exit unless you cancel the trip. There is no option to create an additional booking or view profile. The information shown on the Home Screen doesn’t even show the time or day of the scheduled trip as a confirmation, or the progress of the driver en-route. I’ve ended up having to check all details on the web instead making this app totally redundant. Really poor considering their main competitor is the Uber app which is in a completely different league. I’d give this a minus if Apple reviews allowed this.
-- Ant_in_Sydney, 2024-12-08

### *---- "Drivers let them down"
Friday afternoon at 4 and it was a hot 40 degree day and I was waiting with my wife and 4 year old twins after the twins had medical appointment. Requested a taxi and waited. 5 times I received a message to say a taxi was allocated and was only a few minutes away. Every time they cancelled just before they picked us up. One even called and I said we were still waiting and they said they were on their way but then they cancelled. I can only assume they picked up higher paying jobs. We were waiting at a marked taxi rank. Tried to phone 13cabs but waited for 15min on hold. My little girls had waited an hour in the heat so we carried them a km away to find another taxi rank that had people being dropped off and spoke to a driver from another company and they were willing to take us. 
Deleting app and never using 13cabs again.
-- Grant P S, 2024-12-08

### ***** "Wangaratta"
My driver this evening was exemplary in being the best gentleman and host. Thankyou Peter.
-- olympic hwy, 2024-12-04

[View all 13cabs reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## 13cabs Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Travel | #36 |
| Top Free | New Zealand | Travel | #152 |

## 13cabs Discovered Keywords
- vehicle expenses
- 13cabs
- taxi brisbane
- 1300 cabs
- taxi app australia
- maxi taxi
- taxi sydney
- taxi melbourne
- cabcharge
- sydney taxi

## Apps Similar to 13cabs
- [Webjet](https://apptail.io/app/webjet-ry/australia)
- [Wotif Hotels & Flights](https://apptail.io/app/wotif-hotels-flights-Ssc/australia)
- [GoGet](https://apptail.io/app/goget-kCf/australia)
- [MyTranslink](https://apptail.io/app/mytranslink-LKf/australia)
- [Uber Carshare (Car Next Door)](https://apptail.io/app/uber-carshare-car-next-door-yBl/australia)
- [Wilson Parking](https://apptail.io/app/wilson-parking-mMK/australia)
- [Velocity Frequent Flyer](https://apptail.io/app/velocity-frequent-flyer-eOK/australia)
- [Secure Parking](https://apptail.io/app/secure-parking-gFP/australia)
- [Fly Bonza](https://apptail.io/app/fly-bonza-Gdxb/australia)
- [Black & White Cabs Australia](https://apptail.io/app/black-white-cabs-australia-dQTb/australia)

## 13cabs Available In
- [Australia](https://apptail.io/app/13cabs-ride-with-no-surge-ux/australia)
- [United Kingdom](https://apptail.io/app/13cabs-ride-with-no-surge-ux/united-kingdom)
- [New Zealand](https://apptail.io/app/13cabs-ride-with-no-surge-ux/new-zealand)
- [Singapore](https://apptail.io/app/13cabs-ride-with-no-surge-ux/singapore)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*