---
title: "1823 - Reviews, Revenue and Downloads in Hong Kong SAR China | Apple App Store"
description: "由香港特別行政區政府數字政策辦公室管理的1823，處理有關 23 個參與部門的查詢、讚賞和建議，並接收市民對所有涉及香港政府服務的投訴。  全新設計的1823流動應用程式提供一個更方便的途徑，讓你可以隨時隨地聯絡1823。  - 主要功能 -  • 提交個案 提供簡單易用表格，方便填寫個案資料。你亦可提供額外資料，包括上載相片、短片、錄音、在地圖上標示個案地點等。  • 個案紀錄及回覆 翻看個案的"
---

# 1823 — Hong Kong SAR China
> 隨時隨地聯絡1823

![1823 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b0/50/c9/b050c9bf-cbf6-7246-3cee-91ed68226121/AppIcon-0-0-1x_U007emarketing-0-11-0-sRGB-85-220.png/434x0w.png)

**Developer:** [1823, HKSAR Government](https://apptail.io/developer/1823-hksar-government-ukOb) (Hong Kong SAR China)
**Category:** Utilities
**Rating:** 2.2/5 (81 ratings)
**Price:** Free
**Bundle ID:** hk.gov.effo.tellme1823
**Store:** Apple App Store
**Country:** Hong Kong SAR China
**Version:** 2.2.8 (released 2026-07-28)
**Original Release:** 2022-07-20
**Languages:** Chinese, English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/hk/app/app/id1628731262)
**AppTail Page:** [https://apptail.io/app/1823-OCjf/hong-kong](https://apptail.io/app/1823-OCjf/hong-kong)

## 1823 Description
由香港特別行政區政府數字政策辦公室管理的1823，處理有關 23 個參與部門的查詢、讚賞和建議，並接收市民對所有涉及香港政府服務的投訴。

全新設計的1823流動應用程式提供一個更方便的途徑，讓你可以隨時隨地聯絡1823。

- 主要功能 -

• 提交個案
提供簡單易用表格，方便填寫個案資料。你亦可提供額外資料，包括上載相片、短片、錄音、在地圖上標示個案地點等。

• 個案紀錄及回覆
翻看個案的紀錄、查閱部門回覆、進一步跟進個案、或通知1823結束個案。

• 即時解答簡單查詢
即時為你自動搜尋1823網站的相關常見問答，或由智能助理「一一」為你即時解答簡單查詢。

私隱聲明：
收集個人資料聲明：

## 1823 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/58/b8/53/58b853de-a1fa-512c-ed51-a4c8c47e3216/1823_Mobile_App_Screenshot_1242x2688_TC_01.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/98/aa/ce/98aaceb6-5b6a-8e34-b572-452066e1eb53/1823_Mobile_App_Screenshot_1242x2688_TC_02.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/54/44/ef/5444ef1a-d5b6-ee10-7ef2-b1330d3b0427/b3547a8b-9e00-471d-9bcb-0202381e4ca7_1823_iOS_Mobile_App_Screenshot_1242x2688_TC_03.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/de/ea/77/deea77c2-1cb5-7607-009d-9ddb5554605e/e0195036-6934-4f23-8f7d-b4b57fbaf054_1823_iOS_Mobile_App_Screenshot_1242x2688_TC_04.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b1/a5/10/b1a510d8-33ee-0a6d-431f-ffb89d31d1c7/bbceaf21-6e90-450d-ba1d-c9ed7a50a7bc_1823_iOS_Mobile_App_Screenshot_1242x2688_TC_05.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/da/48/0d/da480d3f-209c-0b15-cece-a8c9cea0d748/0c7d1419-ebf4-4e1f-b63e-dbca5b648bd8_1823_iOS_Mobile_App_Screenshot_1242x2688_TC_06.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2a/ec/9a/2aec9a30-7f75-aab6-14d1-dba0ddbd1fd5/6b2e7fe2-c62b-4499-822b-229d0c84ac7a_1823_iOS_Mobile_App_Screenshot_1242x2688_TC_07.jpg/1242x2688.png)

## 1823 Rating Breakdown in Hong Kong SAR China
- 5 stars: 21 (26%)
- 4 stars: 1 (1%)
- 3 stars: 3 (4%)
- 2 stars: 2 (2%)
- 1 stars: 54 (67%)

## 1823 Reviews in Hong Kong SAR China

### ***-- "Cannot open app"
Cannot open app
-- DLLM yoyo, 2024-12-24

### *---- "毫無幫助"
喺1823落咗個case，佢淨係同我講叫我搵返嗰個部門落返呢個case，完全反映咗政府部門之間嘅互相卸膊。只係換咗個模式，而喺個app入邊話俾我知。既然個能夠直接contact唔同嘅部門，咁1823要來做乜？
-- new dyson user, 2024-06-28

### *---- "垃圾"
開唔到app
-- Jerrycheung1110, 2024-06-02

### *---- "Does not load at all"
Useless
-- smjjj11, 2024-05-29

### *---- "入唔到app"
🙄
-- BillyTse852, 2024-05-19

### *---- "Broken"
Doesn’t even open on iOS iPhone 15 pro
-- Strobert, 2024-05-16

### *---- "Failed to open the app"
Fail to open after update the app
-- HK NO.1, 2024-04-19

### *---- "點解最近用唔到。日日都話網路煩忙🌚"
點解最近用唔到。日日都話網路煩忙🌚
-- Kor, 2024-03-13

### *---- "運作有問題"
文字輸入時竟然出現卡頓，以及排位問題，經常辛苦打完後沒有反應，內容全部失去，浪費時間
-- 用電郵好過用apps, 2024-02-27

### *---- "Run up problem"
Image freezes on front page, no matter I deleted the app and restart my iPad, it remained the same page forever. How to fix it?
-- Patrick852, 2023-12-10

[View all 1823 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## 1823 Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Hong Kong SAR China | Utilities | #69 |

## 1823 Discovered Keywords
- tell me@1823 v2


## 1823 Available In
- [Hong Kong SAR China](https://apptail.io/app/1823-OCjf/hong-kong)
- [United States](https://apptail.io/app/1823-OCjf/united-states)
- [Japan](https://apptail.io/app/1823-OCjf/japan)
- [Austria](https://apptail.io/app/1823-OCjf/austria)
- [Australia](https://apptail.io/app/1823-OCjf/australia)
- [Azerbaijan](https://apptail.io/app/1823-OCjf/azerbaijan)
- [Belgium](https://apptail.io/app/1823-OCjf/belgium)
- [Brazil](https://apptail.io/app/1823-OCjf/brazil)
- [Belarus](https://apptail.io/app/1823-OCjf/belarus)
- [Canada](https://apptail.io/app/1823-OCjf/canada)
- [Switzerland](https://apptail.io/app/1823-OCjf/switzerland)
- [Chile](https://apptail.io/app/1823-OCjf/chile)
- [China](https://apptail.io/app/1823-OCjf/china)
- [Colombia](https://apptail.io/app/1823-OCjf/colombia)
- [Czechia](https://apptail.io/app/1823-OCjf/czechia)
- [Germany](https://apptail.io/app/1823-OCjf/germany)
- [Denmark](https://apptail.io/app/1823-OCjf/denmark)
- [Dominican Republic](https://apptail.io/app/1823-OCjf/dominican-republic)
- [Algeria](https://apptail.io/app/1823-OCjf/algeria)
- [Ecuador](https://apptail.io/app/1823-OCjf/ecuador)
- [Egypt](https://apptail.io/app/1823-OCjf/egypt)
- [Spain](https://apptail.io/app/1823-OCjf/spain)
- [Finland](https://apptail.io/app/1823-OCjf/finland)
- [France](https://apptail.io/app/1823-OCjf/france)
- [United Kingdom](https://apptail.io/app/1823-OCjf/united-kingdom)
- [Greece](https://apptail.io/app/1823-OCjf/greece)
- [Croatia](https://apptail.io/app/1823-OCjf/croatia)
- [Hungary](https://apptail.io/app/1823-OCjf/hungary)
- [Indonesia](https://apptail.io/app/1823-OCjf/indonesia)
- [Ireland](https://apptail.io/app/1823-OCjf/ireland)
- [Israel](https://apptail.io/app/1823-OCjf/israel)
- [India](https://apptail.io/app/1823-OCjf/india)
- [Italy](https://apptail.io/app/1823-OCjf/italy)
- [South Korea](https://apptail.io/app/1823-OCjf/south-korea)
- [Kuwait](https://apptail.io/app/1823-OCjf/kuwait)
- [Kazakhstan](https://apptail.io/app/1823-OCjf/kazakhstan)
- [Lebanon](https://apptail.io/app/1823-OCjf/lebanon)
- [Mali](https://apptail.io/app/1823-OCjf/mali)
- [Macao SAR China](https://apptail.io/app/1823-OCjf/macau)
- [Malta](https://apptail.io/app/1823-OCjf/malta)
- [Mexico](https://apptail.io/app/1823-OCjf/mexico)
- [Malaysia](https://apptail.io/app/1823-OCjf/malaysia)
- [Nigeria](https://apptail.io/app/1823-OCjf/nigeria)
- [Netherlands](https://apptail.io/app/1823-OCjf/netherlands)
- [Norway](https://apptail.io/app/1823-OCjf/norway)
- [Nepal](https://apptail.io/app/1823-OCjf/nepal)
- [New Zealand](https://apptail.io/app/1823-OCjf/new-zealand)
- [Peru](https://apptail.io/app/1823-OCjf/peru)
- [Philippines](https://apptail.io/app/1823-OCjf/philippines)
- [Pakistan](https://apptail.io/app/1823-OCjf/pakistan)
- [Poland](https://apptail.io/app/1823-OCjf/poland)
- [Portugal](https://apptail.io/app/1823-OCjf/portugal)
- [Romania](https://apptail.io/app/1823-OCjf/romania)
- [Russia](https://apptail.io/app/1823-OCjf/russia)
- [Saudi Arabia](https://apptail.io/app/1823-OCjf/saudi-arabia)
- [Sweden](https://apptail.io/app/1823-OCjf/sweden)
- [Singapore](https://apptail.io/app/1823-OCjf/singapore)
- [Thailand](https://apptail.io/app/1823-OCjf/thailand)
- [Türkiye](https://apptail.io/app/1823-OCjf/turkey)
- [Taiwan](https://apptail.io/app/1823-OCjf/taiwan)
- [Ukraine](https://apptail.io/app/1823-OCjf/ukraine)
- [Vietnam](https://apptail.io/app/1823-OCjf/vietnam)
- [United Arab Emirates](https://apptail.io/app/1823-OCjf/united-arab-emirates)
- [South Africa](https://apptail.io/app/1823-OCjf/south-africa)
- [Armenia](https://apptail.io/app/1823-OCjf/armenia)
- [Argentina](https://apptail.io/app/1823-OCjf/argentina)

---

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