---
title: "十分到家2.0 - Reviews, Revenue and Downloads in China | Apple App Store"
description: "APP供全国服务处的30000+服务工程师使用，日均单量6万单，主要为工程师提供接单、预约、上门、维修回单等功能，是工程师在线管理、工单管理的主要APP系统。  公司在全国设有2大呼叫中心、4个服务大区、25个服务处等常驻机构。全国统筹3000+全品类服务商，30000+服务工程师，300名专业客服，构成覆盖全国的服务网络，其中甘青藏覆盖率98%，其他区域覆盖率100%。  公司定位全屋家电管家，"
---

# 十分到家2.0 — China
> 定位于全屋家电管家，覆盖一站式售后服务全场景流程

![十分到家2.0 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/19/a3/99/19a399b4-8348-db95-6385-b983805c13e7/AppIcon-0-0-1x_U007emarketing-0-8-0-0-sRGB-85-220.png/434x0w.png)

**Developer:** [koyoo Online ServiceLtd](https://apptail.io/developer/koyoo-online-serviceltd-Vteb)
**Category:** Utilities
**Rating:** 2.2/5 (91 ratings)
**Price:** Free
**Bundle ID:** com.tcl.usssfdj2
**Store:** Apple App Store
**Country:** China
**Version:** 2.81.1 (released 2026-05-27)
**Original Release:** 2022-10-23
**Languages:** English, Chinese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/cn/app/app/id1645850654)
**AppTail Page:** [https://apptail.io/app/20-dYlc/china](https://apptail.io/app/20-dYlc/china)

## 十分到家2.0 Description
APP供全国服务处的30000+服务工程师使用，日均单量6万单，主要为工程师提供接单、预约、上门、维修回单等功能，是工程师在线管理、工单管理的主要APP系统。

公司在全国设有2大呼叫中心、4个服务大区、25个服务处等常驻机构。全国统筹3000+全品类服务商，30000+服务工程师，300名专业客服，构成覆盖全国的服务网络，其中甘青藏覆盖率98%，其他区域覆盖率100%。

公司定位全屋家电管家，精耕家电行业售后服务业务，主营全屋家电呼叫服务、上门安维、清洗、集中维修、整机及备件仓储、物流配送、商户平台、商城业务等主营业务，构建了完善的家电服务生态系统，公司依托干完善的家电服务生态，以及核心的智能化工系统，私有云及大数据平台建设，成功地为TCL、三星、华为、小米、东芝、乐融等140多个品牌客户以及上万家商户提供完整的解决方案，为用户提供有温度的极致服务，致力于打造中国电子行业服务标杆。

## 十分到家2.0 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/50/97/31/509731de-15c9-3cf6-4f19-c4dbae6b3805/79c21e6d-8b51-4906-a020-061e383e8478__U5e94_U7528_U5546_U5e971@2x.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ef/55/28/ef5528ba-7557-93bc-a48c-e1b75a4173f9/268a43b4-f957-4d36-b567-eb5a1018721f__U5e94_U7528_U5546_U5e97_4@2x.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/49/ef/bc/49efbc58-4091-6b43-80fb-12938252a92b/94258207-2084-4b2d-87a9-f81a44eb0a78__U5e94_U7528_U5546_U5e97_5@2x.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a7/5e/f4/a75ef4d1-8066-b416-a475-e7cd530fb7f7/2b600ae6-6de9-4f58-9f55-c182fd9db8ce_1284x2778bb.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2b/31/81/2b31819a-4b55-818e-4e74-32f545450f6c/0x0ss.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/82/d2/c2/82d2c2fc-e83e-b5cf-6c26-dd08bedb3c14/0x0ss__U00281_U0029.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b1/8a/d6/b18ad6f1-ddfb-bd87-7b34-dd25d4a58641/0x0ss__U00282_U0029.png/1284x2778.png)

## 十分到家2.0 Rating Breakdown in China
- 5 stars: 24 (26%)
- 4 stars: 0 (0%)
- 3 stars: 3 (3%)
- 2 stars: 5 (5%)
- 1 stars: 59 (65%)

## 十分到家2.0 Reviews in China

### ***** "调用离线相册接口响应速度慢"
在回单过程中，苹果用户（15Pro）调用离线相册的照片，响应时间为21秒，希望能优化一下，谢谢老板
-- rui斯基, 2025-11-24

### *---- "更新不了"
还更新不了先玩几毛啊
-- 打蛋3588, 2025-07-15

### *---- "人脸识别真垃圾"
人脸识别系统都赶不上诺基亚
-- 和勃勃生机373, 2025-03-20

### *---- "反复掉线"
为什么稳定性那么差，反复掉线
-- 王王王666aaa, 2025-02-28

### *---- "更新准没有好事"
更新没有好事
-- jwjaj。, 2024-12-17

### *---- "废物软件"
不好用，废物死了，三天两头就更新，不更新不让用🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮👎🏿👎🏿👎🏿👎🏾👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽
-- 把车才刚刚给, 2024-10-30

### *---- "垃圾"
垃圾
-- 哦耶人少, 2024-10-13

### *---- "扫不了码"
屏码扫不了
-- aaabsd, 2024-09-07

### *---- "TCL"
真的垃圾，扫码自家产品条码识别不了，扫合作的杂牌条码一扫一个准，垃圾垃圾垃圾
-- @9636, 2024-06-13

### *---- "不满意"
为什么服务商来单没有提示音，大小也是个品牌这点都做不好
-- 小微🤔, 2024-05-31

[View all 十分到家2.0 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## 十分到家2.0 Available In
- [China](https://apptail.io/app/20-dYlc/china)
- [Armenia](https://apptail.io/app/20-dYlc/armenia)
- [Argentina](https://apptail.io/app/20-dYlc/argentina)
- [Austria](https://apptail.io/app/20-dYlc/austria)
- [Australia](https://apptail.io/app/20-dYlc/australia)
- [Azerbaijan](https://apptail.io/app/20-dYlc/azerbaijan)
- [Belgium](https://apptail.io/app/20-dYlc/belgium)
- [Brazil](https://apptail.io/app/20-dYlc/brazil)
- [Belarus](https://apptail.io/app/20-dYlc/belarus)
- [Canada](https://apptail.io/app/20-dYlc/canada)
- [Switzerland](https://apptail.io/app/20-dYlc/switzerland)
- [Chile](https://apptail.io/app/20-dYlc/chile)
- [Colombia](https://apptail.io/app/20-dYlc/colombia)
- [Czechia](https://apptail.io/app/20-dYlc/czechia)
- [Germany](https://apptail.io/app/20-dYlc/germany)
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- [South Africa](https://apptail.io/app/20-dYlc/south-africa)

---

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