311 Toronto

Published by: City of Toronto
Downloads
Revenue

Description

Connect with 311 Toronto while on the go using the device and channel of your choice, 24 hours a day, seven days a week, 365 days a year.

Use the app to make requests for more than 600 different services including Animal Services, Bylaw Violations, Service Complaints, Graffiti Removal, Noise Complaints, Road Maintenance and Traffic Safety, Tree Maintenance, Waste Collection, Water and Sewer Services and Winter Maintenance and more.

Use the location-based technology on your smart phone to report a problem and easily attach a photo to show exactly what you are looking at.

Track your service request using your unique reference number and opt-in for text message (SMS) or email notifications to receive instant status updates of your request.

Easily book, reschedule or cancel appointments for select services.

Connect directly with a Customer Service Representative through the 311 Live Agent chat function.

Review and explore open service requests in public spaces through the new Explore Map function which allows you to see open requests within 8km of your location.

Use the expanded knowledge base and enhanced search function to find the information about City services and programs you are looking for quickly and easily.
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Screenshots

311 Toronto FAQ

  • Is 311 Toronto free?

    Yes, 311 Toronto is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is 311 Toronto legit?

    ⚠️ The 311 Toronto app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does 311 Toronto cost?

    311 Toronto is free.

  • What is 311 Toronto revenue?

    To get estimated revenue of 311 Toronto app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

2.95 out of 5

63 ratings in Canada

5 star
27
4 star
1
3 star
3
2 star
6
1 star
26
Ratings History

311 Toronto Reviews

Absolute garbage

emmmp07 on

Canada

I beg you to test this stuff before releasing. Wasted 20 mins to fill out a request. Breaks on an iPhone SE (3rd gen) screen dimensions. Pages bleeding into the next, can’t even finish a f service request.

While the app could improve, appreciate it

mynombregoeshere on

Canada

The app could be improved (a few bugs), regardless I’m grateful that it exists — and grateful to the city staff that support process requests in the background.

Not easy to report complaints

KishanG on

Canada

App supposed to make report complaint easier for toronto residents and work on those issues as soon as possible BUT this app doesn’t seem to do that!

Says app needs to be updated but I have the latest

soroushar on

Canada

Tried reinstalling. But the app is unusable

Crashes when trying to submit request anonymously

Pbuttertoast on

Canada

Tried to submit a graffiti removal request, however, when I select that I’d like to proceed anonymously, the app crashes.

Doesn't work

Wicho77 on

Canada

The app doesn't work. I hope you fix this soon.

Very buggy

pwcc82 on

Canada

- When opening the app, it shows the Toronto logo with no loading spinner or other info for up to a minute. -Trying to order a replacement green bin. Get to step 3 which says “select your bin below” and an empty list, with no way to proceed.

Doesn’t load

speedygonzaleez on

Canada

App won’t load on iPhone - just sits at Toronto opening screen -

Network error

villageidiot08 on

Canada

Like most people complaining in the reviews. I keep getting a network error when I’m the middle of creating a request. Unfortunately this means I have to keep restarting and getting no where.

😁😁😁😁😁😁😁🇨🇦🇨🇦

JVo12 on

Canada

wonderful App 🇨🇦🇨🇦😁🇨🇦👏🏿👏🏿✌🏿👌🏿

Store Rankings

Ranking History
Category Rankings
App is not ranked yet

Keywords

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Business

311 Toronto Installs

Last 30 days

311 Toronto Revenue

Last 30 days

311 Toronto Revenue and Downloads

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App Info

Publisher
City of Toronto
Languages
English
Recent release
1.2.2 (8 months ago )
Released on
Jan 24, 2022 (2 years ago )
Also available in
Canada, United States
Last Updated
5 days ago
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