--- title: "311 Toronto - Reviews, Revenue and Downloads in Canada | Apple App Store" description: "Connect with 311 Toronto while on the go using the device and channel of your choice, 24 hours a day, seven days a week, 365 days a year. Use the app to make requests for more than 600 different serv" --- # 311 Toronto — Canada ![311 Toronto App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8b/73/e3/8b73e3ed-a6d9-9eea-a853-6c8128b12436/AppIcon-0-0-1x_U007emarketing-0-7-0-sRGB-85-220.png/400x400bb.png) **Developer:** [City of Toronto](https://apptail.io/developer/city-of-toronto-ZYUb) (Canada) **Category:** Productivity **Rating:** 2.9/5 (74 ratings) **Price:** Free **Bundle ID:** ca.toronto.toronto311 **Store:** Apple App Store **Country:** Canada **Version:** 1.4.1 (released 2026-05-28) **Original Release:** 2022-01-24 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id1558520141) **AppTail Page:** [https://apptail.io/app/311-toronto-yILb/canada](https://apptail.io/app/311-toronto-yILb/canada) ## 311 Toronto Description Connect with 311 Toronto while on the go using the device and channel of your choice, 24 hours a day, seven days a week, 365 days a year. Use the app to make requests for more than 600 different services including Animal Services, Bylaw Violations, Service Complaints, Graffiti Removal, Noise Complaints, Road Maintenance and Traffic Safety, Tree Maintenance, Waste Collection, Water and Sewer Services and Winter Maintenance and more. Use the location-based technology on your smart phone to report a problem and easily attach a photo to show exactly what you are looking at. Track your service request using your unique reference number and opt-in for text message (SMS) or email notifications to receive instant status updates of your request. Easily book, reschedule or cancel appointments for select services. Connect directly with a Customer Service Representative through the 311 Live Agent chat function. Review and explore open service requests in public spaces through the new Explore Map function which allows you to see open requests within 8km of your location. Use the expanded knowledge base and enhanced search function to find the information about City services and programs you are looking for quickly and easily. ## 311 Toronto Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/04/36/89/043689f6-00ef-a842-392e-42b2e664abe2/d60ae50c-b7bd-4159-8c54-d08a12ef7fe4_Simulator_Screen_Shot_-_iPhone_13_Pro_Max_-_2022-01-19_at_12.47.42.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/56/f5/d3/56f5d33d-f8d3-4f48-c523-7f83379a0d0a/ef137205-185b-4d49-9e67-4c94480480be_Simulator_Screen_Shot_-_iPhone_12_Pro_Max_-_2022-01-18_at_20.53.26.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/9f/ec/e2/9fece243-0254-6495-a301-d38059a8f5d1/6a302a82-8f56-40cf-87c3-eecc0469b92b_Simulator_Screen_Shot_-_iPhone_12_Pro_Max_-_2022-01-18_at_20.54.05.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/4a/6a/1a/4a6a1a0a-044f-6924-df84-29763a6d5c73/ca2d6f77-b81e-4760-9b2d-849ac3add0aa_Simulator_Screen_Shot_-_iPhone_12_Pro_Max_-_2022-01-18_at_20.54.12.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/e8/f2/16/e8f216c3-770c-453a-d54a-9911f0ebdcec/e54a1f94-5b0e-4362-998d-820b07cb6e76_Simulator_Screen_Shot_-_iPhone_13_Pro_Max_-_2022-01-19_at_12.47.53.png/1284x2778.png) ## 311 Toronto Rating Breakdown in Canada - 5 stars: 31 (42%) - 4 stars: 1 (1%) - 3 stars: 2 (3%) - 2 stars: 8 (11%) - 1 stars: 32 (43%) ## 311 Toronto Reviews in Canada ### ***-- "Please make this more animal friendly!" I do not like that the app lumps “animals, insects, and pests” in one category, and the first service request is for “coyote attacks”. That is very negative and poses coyotes as “pests”. I would suggest taking off this request along with “coyote posing a threat to public safety”. Most animal bites are dog bites, and I feel this app provides a fear based approach rather than a coexistence one. Please remove the negative coyote information (the coyote sightings form is fine though) and lump all animal bite complaints under one category (with an option for stray or wild animal bite). Remove the word “pest” from the Animal Services Request Form, put attacks and bites lower down (currently this is the first thing on the request form), remove the Coyote category and replace it with a category called Wildlife, add Lost Animal Report, Found Animal Report, and Animals Available to Foster or Adopt. “ Adopt or Foster” should come before “attacks”, and the word “attack” should be replaced with “bite”. Also, provide an option to additionally and simultaneously contact Coyote Watch Canada, Toronto Wildlife Centre, and National Wildlife Centre. -- NicoleCorrado, 2024-11-18 ### ***** "great app" excellent -- JVo12, 2024-11-04 ### ***-- "PHOTO UPLOAD DOESN'T WORK" Please fix this bug!! Unless you allow 311 to access you're entire photo library, it won't allow you to upload photos for service requests. When you select "add photos" on iOS to a request, it takes you to your phone settings. Regardless if you have allowed 311 access, chosen photos only option doesn't work and keeps you in a looping cycle of trying to get it to attach to a new service request. -- redredwiiine, 2024-09-15 ### *---- "Absolute garbage" I beg you to test this stuff before releasing. Wasted 20 mins to fill out a request. Breaks on an iPhone SE (3rd gen) screen dimensions. Pages bleeding into the next, can’t even finish a f service request. -- emmmp07, 2024-07-04 ### ***** "While the app could improve, appreciate it" The app could be improved (a few bugs), regardless I’m grateful that it exists — and grateful to the city staff that support process requests in the background. -- mynombregoeshere, 2024-05-12 ### *---- "Not easy to report complaints" App supposed to make report complaint easier for toronto residents and work on those issues as soon as possible BUT this app doesn’t seem to do that! -- KishanG, 2024-04-22 ### *---- "Says app needs to be updated but I have the latest" Tried reinstalling. But the app is unusable -- soroushar, 2024-02-24 ### *---- "Crashes when trying to submit request anonymously" Tried to submit a graffiti removal request, however, when I select that I’d like to proceed anonymously, the app crashes. -- Pbuttertoast, 2024-02-01 ### *---- "Doesn't work" The app doesn't work. I hope you fix this soon. -- Wicho77, 2023-10-11 ### **--- "Very buggy" - When opening the app, it shows the Toronto logo with no loading spinner or other info for up to a minute. -Trying to order a replacement green bin. Get to step 3 which says “select your bin below” and an empty list, with no way to proceed. -- pwcc82, 2023-10-06 [View all 311 Toronto reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## 311 Toronto Discovered Keywords - toronto - to waste - 311 - 311 toronto ## Apps Similar to 311 Toronto - [MyHyundai with Bluelink](https://apptail.io/app/myhyundai-with-bluelink-HSl/canada) - [Drivewise Canada](https://apptail.io/app/drivewise-canada-ASo/canada) - [Mobile Klinik Device Checkup](https://apptail.io/app/mobile-klinik-device-checkup-cXbb/canada) - [REALTOR.ca : Agents & Brokers](https://apptail.io/app/realtorca-agents-brokers-wlcb/canada) - [Kia Connect](https://apptail.io/app/kia-connect-ylcb/canada) - [My School Day](https://apptail.io/app/my-school-day-Alcb/canada) - [Genesis Intelligent Assistant](https://apptail.io/app/genesis-intelligent-assistant-tVfb/canada) - [Otto by Oxford](https://apptail.io/app/otto-by-oxford-xILb/canada) - [One RBC](https://apptail.io/app/one-rbc-qfMb/canada) ## 311 Toronto Available In - [Canada](https://apptail.io/app/311-toronto-yILb/canada) - [United States](https://apptail.io/app/311-toronto-yILb/united-states) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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