---
title: "311SA - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "See anything you want to improve in your community? San Antonio’s 311SA is the first social network for civic engagement where you can report non-emergency issues, such as potholes or graffiti while e"
---

# 311SA — United States
> 311SA

![311SA App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/70/58/20/7058209a-835b-fdbb-b5f4-bddbf48e8b21/AppIcon-0-0-1x_U007epad-0-1-85-220.png/400x400bb.png)

**Developer:** [City of San Antonio Texas](https://apptail.io/developer/city-of-san-antonio-texas-rEJb)
**Category:** Social Networking
**Rating:** 2.2/5 (125 ratings)
**Price:** Free
**Bundle ID:** sa.cityflag.sa311
**Store:** Apple App Store
**Country:** United States
**Version:** 3.1.20 (released 2025-12-03)
**Original Release:** 2018-07-02

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1391123698)
**AppTail Page:** [https://apptail.io/app/311sa-wWP/united-states](https://apptail.io/app/311sa-wWP/united-states)

## 311SA Description
See anything you want to improve in your community? San Antonio’s 311SA is the first social network for civic engagement where you can report non-emergency issues, such as potholes or graffiti while earning points and rewards. 

Interact with your city by using the 311SA mobile app to: 

Flag it: Snap a photo, select an issue from a list of 311 service request types, report it to your city.

Monitor: Monitor the progress the city is doing on your reports in real-time. Receive updates as it gets fixed!

Get Rewards: Engage with your city, get points, earn rewards, and reach new levels of engagement.

Build Community: Follow your Urban Feed! Vote up urgent issues, and share it on Facebook and Twitter to rally support.

## 311SA Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/16/ee/d6/16eed61d-1de5-3c07-6c6f-64b8468e87cb/95a0b76f-9b59-4c5b-b3a1-e6ac99471032_1.png/392x696bb.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a7/74/8b/a7748bf5-3695-fba5-774b-a53ed8741ceb/2612b448-d67b-49e8-a1f6-863fc9271f97_2.png/392x696bb.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/34/d8/83/34d8834c-e6c2-4f70-6866-0874660e2a6d/ca371b2b-7950-4625-b81b-68b1fe15cf2d_3.png/392x696bb.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2f/2e/25/2f2e25f5-45f4-cfbd-a5cd-4b37316892eb/6a347f9c-7293-4659-9597-20811ebbe38f_4.png/392x696bb.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/46/6c/f5/466cf5f0-f664-caa1-15de-c5e6b231c908/524af8a3-22dd-4b0a-8d28-cd3d49e3e8fd_5.png/392x696bb.png)

## 311SA Rating Breakdown in United States
- 5 stars: 28 (23%)
- 4 stars: 5 (4%)
- 3 stars: 5 (4%)
- 2 stars: 18 (15%)
- 1 stars: 68 (55%)

## 311SA Reviews in United States

### *---- "Vague categories and unresponsive app"
I haven't had this app 1 day, and it's stuck on a screen as I've been trying to report a stoplight timing issue.  It was cumbersome to get to the actual details of reporting, and now the app has stopped progressing forward in the program.  Bleh.  With a city of 3 million ppl, this app should be better programmed.
-- hbsa2002, 2025-09-01

### **--- "Good concept, poor execution."
Had used the previous version with success. Attempted to sign up with a new account on this new version of the 311 app, and unable to get past the 6-digit code confirmation. Despite entering the correct code, receiving “incorrect code” errors, even after having new codes resent. 
Can’t even get signed in to use the actual app now.
-- kaordlore89, 2025-07-28

### *---- "Signup doesn’t work"
The process to validate a code sent via email is not working
-- jds83210, 2025-07-03

### *---- "Does not work"
They say sending a4 digit code to email but it requires a 6 digit code and sends a 6 digit code. When trying it in, it says the code is wrong. Tried multiple times.
-- Jac attack 1234, 2025-07-03

### **--- "Trash cans"
It is nearly impossible to request different size cans… I imagine it’s because if you downgrade they make 1/2 as much money. But, there’s a section for damaged ones, just add a size change option. My word. And it’s no where online either. Have to call. The report was easy enough and I imagine would be for other things too… just please add this option.
-- LSCakes, 2025-06-30

### **--- "Not enough categories"
No applicable categories for some issues.
-- mantis-shrimp, 2025-05-19

### *---- "Still useless"
So much wasted time filing reports that disappear once I submit. Wonder how much $$ spent on this worthless app.
-- Eastsider03, 2025-03-24

### ***-- "Getting there."
Needs improvement. Lots of opportunity still. One glaring issue is lack of ease in movement from pages/areas.  Add back button or ability to tap path or something.  For incidents in map view, how about when tap map area a numbered listing of incidents in 2 mile radius automatically displays with open button next to each one and referenced number displayed on map.
-- Groupon this, 2025-02-08

### *---- "Cannot login with existing account"
App requires you to set up a new account. terrible
-- Sadapp3, 2025-02-08

### *---- "Junk"
Cannot sign in with Google. Doesn’t save any of my reports to my account. Bring back the old app
-- Brenn210, 2025-02-08

[View all 311SA reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## 311SA Discovered Keywords
- social network
- network
- community
- community app
- network app
- city of mankato 311
- 311sa

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---

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