3CX
Work Remotely, Anywhere
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Description

Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device.

Getting Started:

1. Install the app.
2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone).
3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator.
4. Open your camera on your iOS device and scan the QR code shown on your screen.
5. Your extension is configured and you’re now “Ready for calls”!

Important: This app is only for use with 3CX V18 and is not a standalone app.

More information: https://www.3cx.com/user-manual/installation-iphone/
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User Rating

2.71 out of 5

228 ratings in United States

5 star
71
4 star
16
3 star
13
2 star
31
1 star
97

Ratings History

Reviews

Where is apple watch support?

scottjal on

If you use an Apple Watch this app will not notify you if an incoming call on the watch. It will show that missed call notification on the Apple Watch.

Meh

nikki mae on

There's often a delay when answering the often and connecting to the call! I have had many hang ups because either party thought the other wasn't there. In one call, I couldn't even talk to the customer because of the phone call announcing who the caller is and then spouting out the phone number. Sometimes the call is spotty, even though my phone signal has a full bar, the app will show 1-2 bars for the call signal. Make that make sense!

Can’t turn off notifications!!!

nicolegiorgi94 on

Thought it was great that if I was not close to the office landline and doing other things in the office I could easily answer through my phone. HOWEVER you can’t turn off the notifications!! Even if you try and turn them off through your phone settings and the app and try and put on do not disturb the notifications keep coming through. Driving be bananas enough that I’m deleting the app. This NEEDS to be fixed. Also sometimes the calls just don’t answer and this is very bad for a clinical setting where you’re answering for medical issues with patients. Very unprofessional.

Excellent unified communication client

Callinectes on

The 3CX app allows our company to work from anywhere with chat, SMS, and calling. It works perfectly as an alternative to our desk phones as long as we have a good wifi or cellular Internet connection. It is ven works where other apps we tested either worked poorly or not at all. 3CX has been regularly updating the app to add features, take advantage of new options available in iOS updates, as well as to fix bugs that made it into production or were introduced with iOS updates.

Chat

Cardellamj on

The recent chat update fixed one problem and created another. On one hand I like that I can mark chats as dealt with. But now all of my current clients that I regularly communicate with have been automatically archived. I moved them back to active but it seems I can no longer continue the chat or crate a new chat as before. And it is not intuitive enough for me to figure out how to get around this change.

Text messages will not work

Gracie Ramos on

The app was working just fine for a while. It’s been like 3 months that text messages will not send/receive. Please fix this.

It works great!

DrDubstep on

I really enjoy the 3CX mobile app, I have been a user of the app since 2020. It still needs some small improvements, but overall it is a very solid platform. I run 99% of my business with the 3CX mobile app.

Call drop constantly

Smilyhere😊 on

I have to use this app for work and the calls are constantly dropping. It’s so unprofessional on my part for my customers. There is no update, turning my phone on and off again and deleting/reinstalling the app that helps. I’ve gone through all of my settings and nothing helps stop this. Please fix this bug. My calls drop and go into recovering mode but will never reconnect. Other times my phone will stay in connecting mode making me unable to make calls or receive any incoming calls. This is unacceptable.

Unreliable at best

teeth+3 on

Calls show up as a missed call and will not ring to the app. Worked for a long time, then had to reinstall repeatedly to get calls, now nothing.

Hold option not working

Angry1000027590 on

I never used to have issues with this app but for the last few months it will not keep people on hold for more than 1 second.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
29
Top Free
33
Top Free
36
Top Free
41
Top Free
42

Keywords

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Revenue and Downloads

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App Info

Category
Business
Publisher
3CX
Languages
English, Czech, Dutch, French, German, Italian, Polish, Portuguese, Russian, Chinese, Spanish, Turkish
Recent version
20.0.5 (1 month ago )
Released on
Jun 30, 2015 (9 years ago )
Last updated
2 weeks ago