---
title: "AAMI App - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "The AAMI App is here!  Got an AAMI insurance policy? Then this is for you! The AAMI App makes it easy to check and manage supported policies, right from your pocket.  “What can I do with this app?!” y"
---

# AAMI App — Australia

![AAMI App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/59/b6/4f/59b64f6b-9ece-33d0-b210-b3e12732e87f/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [AAI](https://apptail.io/developer/aai-EpVb) (Australia)
**Category:** Finance
**Rating:** 4.8/5 (16,118 ratings)
**Price:** Free
**Bundle ID:** au.com.aami.marketplace
**Store:** Apple App Store
**Country:** Australia
**Version:** 13.0.0 (released 2026-04-28)
**Original Release:** 2020-05-26
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1510690149)
**AppTail Page:** [https://apptail.io/app/aami-app-chv/australia](https://apptail.io/app/aami-app-chv/australia)

## AAMI App Description
The AAMI App is here!

Got an AAMI insurance policy? Then this is for you! The AAMI App makes it easy to check and manage supported policies, right from your pocket.

“What can I do with this app?!” you’re probably wondering. Good question!

• Update your personal details, like your address and payment details.
• Pay your renewal.
• Check policy docs.
• Track home and motor claims, with status updates as they progress.
• Receive notifications about things like finalised claims and upcoming renewals.

Sounds good, right? 

We’ve said it before, and we’ll say it again… Lucky you’re with AAMI!

## AAMI App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/91/64/cf/9164cfbf-9b7b-9ed8-ce6b-e011ec182afd/6.5__Display_-_1.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/05/bd/ab/05bdab7e-98fc-e620-8412-e15a91979b0e/6.5__Display_-_2.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c0/9c/74/c09c7419-c7dc-0274-f2af-de1f824fc2c6/6.5__Display_-_3.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b5/bc/16/b5bc1621-6b74-9c66-9735-56518326fd07/6.5__Display_-_4.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f2/65/a8/f265a8c3-9967-3e9b-3beb-080daf1146a5/6.5__Display_-_5.jpg/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/1e/01/f4/1e01f474-e736-96af-d58c-49e61441347b/6.5__Display_-_7.jpg/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/43/e8/fd/43e8fd7c-4a20-02f4-6fed-8f594b923441/6.5__Display_-_6.jpg/1284x2778.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/22/9b/7d/229b7d80-59e5-3469-3f04-3c8e904e4a41/6.5__Display_-_8.jpg/1284x2778.png)

## AAMI App Rating Breakdown in Australia
- 5 stars: 13,981 (87%)
- 4 stars: 1,225 (8%)
- 3 stars: 324 (2%)
- 2 stars: 138 (1%)
- 1 stars: 450 (3%)

## AAMI App Reviews in Australia

### *---- "Can’t repair a 7 year old car!"
2017 Mustang… AAMI says the parts required are ‘obsolete’ and offer us $4k cash and our damaged car back! The information on the app kept changing!! After 3 months they can fix it.  Another month and the car is returned, fixed with some ‘modified’ parts.  It took months of ‘negotiations’ to get them to do anything.  Through BOTH their complaints departments, then to AFCA.  We managed to get $1k compensation but will no longer insure anything with AAMI and have sold the car that cannot be repaired.
AAMI’s handling of this was abysmal. If you can’t fix it, write it off!!  Should be simple!
-- rigbyandjojo, 2024-12-27

### ***** "Peace of Mind"
AAMI make it easy to deal with insurance. They cover you for everything. If you want to make it cheaper you can delete certain items you do not want. Other companies make their policies cheaper by not covering you for items you think you’re covered for. They do the buyer be ware style of insurance. AAMI may seem dearer but they are not. They cover you for everything. AAMI are peace of mind. Sleep in peace and wake up refreshed. 😃
-- Dinpol, 2024-12-14

### *---- "Doesn’t work"
Home Screen shows ‘no existing policies’ So I click ‘add policy’ and enter my information It then says ‘this policy is already added’ Home Screen still shows ‘no existing policies’ What great fun. I have had it working in the past, so I know how it should work. It just doesn’t lately.
-- Scamp_i, 2024-12-11

### *---- "Policies"
Are never sent through when requested
-- Leighleigh88888, 2024-12-06

### *---- "Limited function"
Download to renew policy. App say call this number to renew
-- Carples11, 2024-11-22

### *---- "Slow, awful, buggy and the live chat is useless"
I’ve spent 90 minutes trying to update a policy which should be a straightforward task without having to speak to a very slow and unresponsive live chat operator, made even more difficult by how bad this app is.
-- Ghettomazter!, 2024-11-18

### ***** "Easy &amp; functional."
Great. Finally something made easier. Thanks.
-- Azon.1, 2024-11-04

### *---- "Call up to get policy added"
Paid for my policy come out of my bank account. I had to call them up to get the policy number. They didn’t email it to me it.
-- david 3224, 2024-11-04

### *---- "Can’t get my policy documents"
I’m required to put in my details to have them sent to me. My details are not recognised. Why aren’t they just available in the app?
-- Conveyancing101, 2024-09-30

### ***-- "Car insurance"
App works great very informative however having an issue where it doesn’t take the money out of the account automatically when there is money in the account for it.
Double checked the information I put in for the bsb and account number and it’s all correct.
I also removed it and put it in again and it still doesn’t work 🥲
-- RazzleJazzle2003, 2024-09-16

### ***** "Appreciation"
Thank you
-- Yeshi Choda, 2024-09-12

### ***-- "Good but needs work."
The app works well and I can make a claim, view my policy and update details. The app is however really slow retrieving information from AAMI servers for a submitted claim. 
Also don’t understand when I want to view a policy document the only option is for it to be emailed to you. Why can’t you open it from the app?
I’ve also had issues uploading additional photos to an existing claim and kept coming up with an error.
-- thekevo33, 2024-08-26

### ***-- "Takes a VERY long time to log in"
I like to be able to see policies at a glance and the driver analysis. But it’s so frustratingly slow to log in!!
-- sue_333, 2024-08-03

### *---- "Submitting Claims Never Works"
Tried multiple time to submit claims via the app over the past 12 months always comes up with an error when you submit. It’s very annoying as only option is to spend 1hr of your life on the phone. Have submitted all my error screen shots to AAMI to help the developers.
-- hshsjsjeidb, 2024-07-31

### *---- "ANOTHER STUFF UP"
SAYS YOU CAN CHANGE PAYMENT DATE!! HOW THIS USELESS THING WONT LET ME..!! PREMIUM UP BY 46% GOLD DRIVER NO ACCIDENTS CAR DEPRECIATED IN VALUE &amp; ALL OTHER INSURANCE COMPANIES 15% INCREASE. 4 COMPLAINTS &amp; FINALLY TOLD “ THE ROBOT DECIDED YOUR PREMIUM INCREASE”!! THANKS GUYS…..BYE BYE..!!
-- Celtic Jedi Knight, 2024-06-13

### ***-- "Technical error"
Why don’t I see my insurance in the app? Instead, it says technical error always.
-- MorganFujimaka, 2024-06-08

### *---- "Cant change details"
I had some changes in my bank details and needed to change them on the app but cant because i need to call them up, im too busy to call up and change details
-- eggward69, 2024-05-29

### *---- "Terrible news experience"
I cannot view any of my specified items.  The virtual assistant kept asking what policies I want to cancel over and over
-- milzy154, 2024-05-13

### *---- "Basically a PDF"
You can’t update an address - you have to call.

You will have to got to your files to get the policy number - you can’t copy from the app and if you start a chat from you policy it won’t copy the policy number into the chat, and you can’t copy it either. But you can’t start the chat without entering the policy number.

So they direct you to calling them.  You still have to call. What is the point of an app when you can’t do anything? 

Basically, it’s a fancy PDF with navigation.
-- MandiBee81, 2024-05-11

### ***-- "Difficult to write an email to ask a question about my car insurance"
Hi I am a new car insurance customer as of today 6/5/24 and have spent the past 20 mins trying to find an email address to confirm a question ( in writing)  on my new cover, the website directed my to the app which I have downloaded and still can’t find anywhere to send an email so writing this on your review page 

I said twice on the recorded call that my car is for work use mainly however on the certificate of insurance it says primarily for private use
Does this need to be amended ?
Please advise at your earliest convenience 
Thank you 
Julia
-- Ganootz, 2024-05-06

[View all AAMI App reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## AAMI App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Finance | #25 |
| Top Free | Australia | Overall | #319 |

## AAMI App Discovered Keywords
- compare the market
- aami app
- myhbf
- aami
- asmi
- lucky club
- insurance
- home•inventory
- ami

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## AAMI App Available In
- [Australia](https://apptail.io/app/aami-app-chv/australia)
- [India](https://apptail.io/app/aami-app-chv/india)
- [United States](https://apptail.io/app/aami-app-chv/united-states)
- [United Kingdom](https://apptail.io/app/aami-app-chv/united-kingdom)
- [Vietnam](https://apptail.io/app/aami-app-chv/vietnam)
- [Hong Kong SAR China](https://apptail.io/app/aami-app-chv/hong-kong)
- [Singapore](https://apptail.io/app/aami-app-chv/singapore)
- [New Zealand](https://apptail.io/app/aami-app-chv/new-zealand)
- [Canada](https://apptail.io/app/aami-app-chv/canada)
- [South Korea](https://apptail.io/app/aami-app-chv/south-korea)
- [Taiwan](https://apptail.io/app/aami-app-chv/taiwan)
- [Indonesia](https://apptail.io/app/aami-app-chv/indonesia)
- [Thailand](https://apptail.io/app/aami-app-chv/thailand)
- [Brazil](https://apptail.io/app/aami-app-chv/brazil)
- [Philippines](https://apptail.io/app/aami-app-chv/philippines)
- [Japan](https://apptail.io/app/aami-app-chv/japan)
- [United Arab Emirates](https://apptail.io/app/aami-app-chv/united-arab-emirates)
- [Saudi Arabia](https://apptail.io/app/aami-app-chv/saudi-arabia)
- [Malaysia](https://apptail.io/app/aami-app-chv/malaysia)
- [Chile](https://apptail.io/app/aami-app-chv/chile)
- [Israel](https://apptail.io/app/aami-app-chv/israel)
- [Kuwait](https://apptail.io/app/aami-app-chv/kuwait)
- [South Africa](https://apptail.io/app/aami-app-chv/south-africa)
- [Ecuador](https://apptail.io/app/aami-app-chv/ecuador)
- [Armenia](https://apptail.io/app/aami-app-chv/armenia)
- [Kazakhstan](https://apptail.io/app/aami-app-chv/kazakhstan)
- [Lebanon](https://apptail.io/app/aami-app-chv/lebanon)
- [Madagascar](https://apptail.io/app/aami-app-chv/madagascar)
- [North Macedonia](https://apptail.io/app/aami-app-chv/north-macedonia)
- [Mexico](https://apptail.io/app/aami-app-chv/mexico)
- [Algeria](https://apptail.io/app/aami-app-chv/algeria)
- [Nigeria](https://apptail.io/app/aami-app-chv/nigeria)
- [Norway](https://apptail.io/app/aami-app-chv/norway)
- [Dominican Republic](https://apptail.io/app/aami-app-chv/dominican-republic)
- [Peru](https://apptail.io/app/aami-app-chv/peru)
- [Colombia](https://apptail.io/app/aami-app-chv/colombia)
- [Pakistan](https://apptail.io/app/aami-app-chv/pakistan)
- [Russia](https://apptail.io/app/aami-app-chv/russia)
- [Switzerland](https://apptail.io/app/aami-app-chv/switzerland)
- [Belarus](https://apptail.io/app/aami-app-chv/belarus)
- [Brunei](https://apptail.io/app/aami-app-chv/brunei)
- [Tunisia](https://apptail.io/app/aami-app-chv/tunisia)
- [Türkiye](https://apptail.io/app/aami-app-chv/turkey)
- [Azerbaijan](https://apptail.io/app/aami-app-chv/azerbaijan)
- [Ukraine](https://apptail.io/app/aami-app-chv/ukraine)
- [Argentina](https://apptail.io/app/aami-app-chv/argentina)
- [Uzbekistan](https://apptail.io/app/aami-app-chv/uzbekistan)
- [Iceland](https://apptail.io/app/aami-app-chv/iceland)
- [Egypt](https://apptail.io/app/aami-app-chv/egypt)

---

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