ABN AMRO - Reviews, Revenue and Downloads - Apple App Store

Description

Make the move towards digital banking.

The ABN AMRO app is for everyone, beginners and professionals alike. Children are able to use the app, and business clients can easily use it to do lots of their banking. Thanks to the app, you can always see all your everyday banking affairs at a glance and you can bank quickly and securely, wherever you are.

Get started with ABN AMRO too. Open a personal account in the app - it’s a breeze! You can even open a current account in the app using your international passport in many cases. No need to go to a branch.

You can do more with the app than you may know, like:
• log in to Internet Banking and confirm orders securely there
• get connected immediately with the right customer service representative
• change your personal details and settings
• block or unblock your debit card or request a replacement
• manage your digital debit cards
• send a Tikkie payment request

And of course you can also:
• do your banking right in the app and pay using iDEAL
• view your transactions, balance and bank accounts
• transfer money and schedule payment orders
• get notifications about deposits, withdrawals and direct debit transactions
• make investments, add to your savings, and view and take out a mortgage or insurance
• add accounts held at other banks to your overview

Doing your banking using the ABN AMRO app for the first time
If you already have a personal or business ABN AMRO current account, you can start using the app right away.

Secure banking
Once you’re logged in to the app, you can confirm transactions using the 5-digit ID code, and often with your fingerprint or Face ID. Be sure to keep your personal ID code secret. Just like your PIN it’s meant for you alone. Also only register your own fingerprint or face on your device. You can read more about secure mobile banking at abnamro.nl/veiligmb.

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Screenshots

User Rating

4.81 out of 5

3,010 ratings in United Kingdom

5 star

2,618

4 star

289

3 star

2 star

1 star

Ratings History

Reviews

Charges too high

I don’t know the reasons (although it could be bonuses?) for the increase in bank charges. I am considering alternative banking service providers.

Unable to match my photo with my document

Have never encountered an app which fails so many times, at every stage of verification. Initial verification to submit an application took me around an hour as Passport chip scan fails around 5 times before registering, holding the phone the exact same way. Will not match my photo with the passports despite matching the same passport before. Awful experience

Incredibly infuriating system

Have never encountered an app which fails so many times, at every stage of verification. Initial verification to submit an application took me around an hour as it would not accept my national identity card or drivers license. Scanning passport failed multiple times. After passport scan, the application would not verify that my picture matched. After multiple tedious trials I succeeded. Now, secondary identification process after receiving my card and activating over the phone, even harder. Passport chip scan fails around 5 times before registering, holding the phone the exact same way. Will not match my photo with the passports despite matching the same passport before. Awful experience

Transfers

Very efficient and quick. Great service.

Easy to use

The app is easy to use

Easy to Use

Works without problems. Easy log in and transfers.

IDEAL payments are broken on iPad

When I try to pay via IDEAL, the app opens loads the screen and then everything disappears, so I’m left with an empty screen and unable to complete the payment. Similar story with authorising access to account info for open banking, blank screen opens with nothing to click.

The VHS Banking app in the world of streaming

Ancient app too late and half baked compared to the modern startup banks. Will be moving away after 25 years.

IDEAL payments are broken

When I try to pay via IDEAL, the app opens loads the screen and then everything disappears, so I’m left with an empty screen and unable to complete the payment…

Some basic functionality missing

1. The QR scanning button is in an odd place, please look at data usage and consider repositioning in the tab bar as I can imagine it’s used quite a lot to verify purchases 2. Adding cards to Apple Pay not working 3. Why can’t I use faceID to see my card details? This means every time I want to pay for something on my phone I have to find my physical card and read the numbers off the card. Very annoying! 4. Less so to do with the app but the service of using the plastic thing is very outdated. If the app performed better, would the cumbersome plastic e-identifier be required at all? 5. Moving money isn’t that intuitive, to just transfer between accounts, it looks like I have to pay someone - also could just be a couple of taps and much clearer. 6. While copying IBAN or other details from the bottom sheet… just add the copy icon rather than native functionality to copy. Small interaction but also very annoying!

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Netherlands Finance	9
Top Free	Belgium Finance	139
Top Free	Netherlands	143
Top Free	Poland Finance	273
Top Free	Romania Finance	298

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