ActiveAlert - Reviews, Revenue and Downloads - Apple App Store

Description

ActiveAlert helps you respond to calls faster by getting the essential details right in your smartphone. No more copying down dispatch information or trying to enter an address while driving.

- Uses Apple Push instead of SMS
- Automatically maps alarm location
- Coordinate response with others using real-time map
- Access relevant photos and documents from your phone
- Converts hard-to-read dispatch data into legible sections
- Manage past and current calls

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Screenshots

User Rating

4.13 out of 5

632 ratings in United States

5 star

360

4 star

130

3 star

2 star

1 star

Ratings History

Reviews

Stops Alerting

Iike clock work, about every 8 months, the app stops alerting me. I have to delete, and redownload. This has been going on for years, on multiple gen’s of IPhones. Very, very frustrating to drop calls secondary to this.

Good App - Wish I Could Filter Calls

My department utilizes it for both career and volunteer firefighters to see calls as they populate from dispatch CAD. Tracking responses is good. One feature I would like to see is the ability to filter incidents/calls, so that I could more easily search for certain previous calls.

Ringtone not audible

I’m having problems with using my ringtone on the app. It only vibrates

Apple Watch problems

The calls do not appear on the watch as they should. Need to pull down notifications and then tap each message 2 or 3 time to get it to open. And then it does not always stay in the list on the watch. Sometimes they just goes away. They open on the watch when the message is opened on the phone but defeats having it on the watch.

Will not change calls

It has got to point that it stays on same call from earlier. I can click on newest call but all info stays on an earlier call. Had this issue before and they said came out with an update. Only way to fix my issue is to turn my IPAD off then back on and then that only lasts for about 5 calls then back to same. I have deleted and reinstalled it several times

Great, when it works

Since our new chief has decided to cancel address checks, we only get the one initial dispatch via radio. Without the address check we rely on Active Alert to confirm the address we’re responding to. But when the app doesn’t work, it’s like we went back in time to call boxes. It needs to be more reliable.

App

It would be really nice if they could create a widget version to easily see general call type and quickly hit responding or not etc.

Beneficial App. Would be nice to copy the text in the GPS field.

It would be nice to be able to hold down a click on the GPS field so if the address is not as accurate as the GPS we can copy/paste the GPS. Example someone needing help calling from a trail/park.

Not getting alarm’s when alerts come

The powers to be have done some changing around and now I don’t get the alarm when alerts come. The IT has checked settings and don’t find anything wrong. I was getting alarms from alerts now I’m not.

Tones

Could we get some more tones? Thanks.

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