ActiveHealth

This app is riddled with bugs, maybe it should go see a doctor. For real though I have completed multiple challenges and received no rewards for doing so. This is super annoying hopefully this is fixed soon, or there is a fix.

When trying to navigate app thought he would be able to help since I’m not computer savvy

This app is trash. Doesn’t track points as it should. Very buggy. Not worth your time.

The app just does not integrate at all with any steps/exercise tracking. I have tried everything. The challenges are pointless because you can never get started. Sometime when you click on a tab, it splits the screen down the middle instead of navigating so you have to close the app and reopen. Sometimes you’ve gotta repeat that process a few times before it will stop. Most of the other services offered crash the app. I am really disappointed that this is what my employer is paying for. I was really hopeful this would be helpful but it’s actually really frustrating.

This app is a headache. It does not sync w/ Apple Health or Fitbit at all.

Everyday when I login it’s like I’ve never used the app before. I have to go through all the original setups, set my pin and reconnect my device.

My Health Goals glitches terribly in the app after the May 2024 update. I don’t know if everything is glitchy - I can’t get the app to stay open ling enough.

Going through the app to complete the various tasks to receive the rewards is a major headache. You click on Rewards, and then go to the task you’re working on, say the Wellness Webinars for example. Once you click on the webinars, you can not just access the webinars, you have to click on another link that takes you to another Rewards page, and then you have to scroll through the options again to find what you want. The webinar recordings that are available do not always play right away, and it took me forever to actually get them started. Once I had finally gotten a webinar recording to play, it froze on me multiple times and even logged me out of the app, which forced me to go back in and start all over. Also, the scavenger hunts, and the Active Health one in particular, are not easy to complete. Once again, clicking on Rewards and then whichever scavenger hunt you choose, requires you to click on another link taking you to another Rewards page where you again have to scroll through all of the options to get to the scavenger hunt again and find the questions. For the Active Health scavenger hunt, that process had to be repeated with every question answered because you could not keep the questions up and search through the app for the answers. There was no easy way to get back to the questions. The missing gift card issue was finally resolved at least. I do still wish the app was a little more user friendly.

Do not waste your time with this app they will not give you your money for the rewards you complete. The absolute worst.

Downloaded because of my new health plan. Everytime I start the app it pretends I have never logged in and asks me to set a pin and allow faceID for sign in. Can't get anywhere beyond that in the app.