--- title: "Addison Lee: Taxis & Couriers - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly" --- # Addison Lee: Taxis & Couriers — United Kingdom > Cars, Couriers & Black Taxis ![Addison Lee App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f2/dc/4f/f2dc4f53-7941-1983-ac45-54bc27a84410/AppIconLive-0-0-1x_U007ephone-0-1-0-85-220.png/434x0w.png) **Developer:** [Addison Lee](https://apptail.io/developer/addison-lee-Thxb) **Category:** Travel **Rating:** 4.7/5 (8,822 ratings) **Price:** Free **Bundle ID:** co.uk.addisonlee.priority **Store:** Apple App Store **Country:** United Kingdom **Version:** 9.8.4 (released 2026-05-29) **Original Release:** 2014-01-22 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id718312937) **AppTail Page:** [https://apptail.io/app/addison-lee-taxis-couriers-vbe/united-kingdom](https://apptail.io/app/addison-lee-taxis-couriers-vbe/united-kingdom) ## Addison Lee Description Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion. Download Our Taxi App and Request a Ride with Addison Lee! Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles On-demand: taxis in under 10 minutes in central London London's most sustainable taxi and minicab company Prebook up-to-12 months in advance Airport rides with flight tracking Business & personal accounts We deliver parcels too with London's largest same-day courier fleet 24/7 Customer Support Addison Lee: London's Premium Taxi App We Guarantee: Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered. Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women. Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services. Licensed; by Transport for London: The only large operator in London with a full 5-year license. Customer satisfaction: with a Trust pilot score of 4.2 Driver Ratings: Review and rate drivers in the app. The boring stuff.... By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability. ## Addison Lee Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ce/49/ac/ce49ac7f-ba7b-1978-6138-4188e4ca71d1/1PXAS2.1.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f8/5f/66/f85f661d-91fc-0139-59d2-c44cb91dbb40/1PXAS2.2.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4b/11/66/4b11664a-68c7-9248-d340-6ad3d0e75202/1PXAS2.3.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4a/2e/07/4a2e0718-09ac-f61f-35ea-51259269a896/1PXAS2.4.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/37/3c/b4/373cb4f7-bf77-6da9-7f46-ea65e2ce76cb/1PXAS2.5.png/1284x2778.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/9c/6e/6f/9c6e6fae-4609-9edb-e47a-c5c3006149ca/1PXAS2.6.png/1284x2778.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/67/f5/77/67f577df-771d-386d-6c3f-5d680a872425/1PXAS2.7.png/1284x2778.png) - [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ec/ea/1c/ecea1cf6-1b7e-0342-e2c4-3e68ef44994f/1PXAS2.8.png/1284x2778.png) ## Addison Lee Rating Breakdown in United Kingdom - 5 stars: 7,478 (85%) - 4 stars: 671 (8%) - 3 stars: 173 (2%) - 2 stars: 116 (1%) - 1 stars: 384 (4%) ## Addison Lee Reviews in United Kingdom ### ***** "Travel reliability" I have just starting using this car service - days ago, and all my pick ups and drop offs have been timely - my ride early today was exceptional as the driver was very talkative and I had a more than pleasant ( arrival on time) experience. Thank you AL -- Bloody Furious...., 2024-12-03 ### *---- "Always let’s me down" Third time a row AL confirms a short notice booking and just doesn’t turn up. Useless. -- EugeneW11, 2024-11-30 ### ***** "Mrs Hunter Cook" Have always Addison Lee for years and years would never use Uber -- adi blade, 2024-11-28 ### ***-- "Confusing" When booking out of the UK this app gets a bit irritated. -- AWUK100, 2024-11-14 ### **--- "Feedback" Very painful technology ..!!! -- Bbc2ccc, 2024-11-04 ### **--- "Booking through App" Clunky, asked me to re-enter details 3 times. Needs to be looked at and brought up to date please ! -- Paratus007, 2024-10-09 ### **--- "App function" The app kept bugging out and there is too much on display to seamlessly use it -- Burtyboi, 2024-10-03 ### ***** "Great Service" Booked AL to pick my daughter up from her hotel and take her to The Ned as a birthday treat. As anyone that has a daughter will know you need to add time onto what ever she has said so arranged for the driver to pick her up at 7.10. When she finally swanned down the stairs at 7.20 the driver was great. Courteous and made her feel special. No excuse for tardiness on her side of things I will agree! A great experiance thank you Addison Lee. -- BaldestMan, 2024-10-01 ### *---- "Use another taxi service please" Worst cab app ever even bolt is better. Overpriced cars take forever to come and when you cancel because their car is taking to long they charge you. DO NOT USE THIS APP. And when I tried to contact them about it the chat agent says there’s no one available -- Sniyahhhhhhhhh, 2024-09-27 ### *---- "Unclear what to expect" Booking in advance means nothing. Your booking is not secured. I ended up waiting another hour beyond the scheduled pickup. Then your package might take an additional 2x, 3x of the estimated time because the courier got some new jobs on the way. Really not a fan and won't recommend it to anyone who is looking for a delivery that is time sensitive. -- bartthevelein, 2024-09-24 ### *---- "Close down!" This is the worst company I’ve ever had the misfortune of experiencing. I’m moving to Uber because you are utterly useless as a company. -- The Syborg, 2024-09-14 ### *---- "EE" The app is constantly crashing when you add address details -- erguergu, 2024-09-12 ### *---- "Won't use again - offers zero value over Uber" Tried the airport pickup feature. Flight delayed but according to the app, AL monitor the flight number I entered and only leave for the airport 30 mins before scheduled arrival. I added a 30 minute buffer to ensure driver not left waiting. Still got an extra £65 waiting fee added. What's the point of taking my flight number if you're not going to check for delays? Called support and was told they'd get back to me. 1 week later, no response. Getting my money back through my CC company then deleting the app. Dreadful service. -- tbotn, 2024-09-02 ### *---- "SMS not arriving" Does not allow MFA to Guernsey mobile phone numbers and I therefore cannot make any booking. Totally useless as a result. Allowing clients to receive the code to their email would be a good alternative. -- Gwigwi19, 2024-08-22 ### *---- "Unreliable" I booked an appointment a day in advance for my ailing dog to get to a veterinary hospital for a scan. Addison Lee happily took payment, confirmed the booking, and then called five minutes before the scheduled pickup saying there were no cars available and we’d have to wait for half an hour or more (and thus miss our appointment). I am not sure I understand the point of booking through the app. -- futuraprimer, 2024-07-09 ### *---- "Pre book taxi no show" Pre booked a taxi a week in advance to make sure it arrived on time. Paid £100 for it in advance… didn’t show they couldn’t get me a taxi so had to cancel and get an Uber. 3-5 days for refund. Will never use them again -- Jooble1, 2024-07-06 ### *---- "App is quite annoying" App location service doesnt allow to book pick from UK location if booking from overseas. -- SSKSRy, 2024-07-05 ### *---- "Obnoxious endless marketing notifications" Despite turning off all marketing preferences this app insists on sending daily reminders that they are available for trips to the airport. Since that can’t be disabled without disabling essential notifications about vehicle arrival I’ve uninstalled instead. -- Flamebait_, 2024-06-27 ### ***** "Great, easy to use app" Straight forward and simple, much better than the other ride hail apps. Premium service without paying ridiculous amounts -- Appl3_boi66, 2024-06-24 ### **--- "Not what it used to be" This service is now unreliable. Cars are often late, and in the region of 30 minutes late. Not good enough. Also their new people vans are just awful- no ventilation, no air con in the back, and a big step up, with no step to get up. Awful for anyone not able bodied. I’m sorry but I will be looking elsewhere for my transport now. -- Fromagepat, 2024-05-07 [View all Addison Lee reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Addison Lee Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | United Kingdom | Travel | #293 | | Top Free | Nigeria | Travel | #298 | | Top Free | Pakistan | Travel | #396 | ## Addison Lee Discovered Keywords - london cab - halo taxi - taxi london - uk taxi - taxiclick easy - viavan - ola taxi - black cab app - london taxi - heathrow express ## Apps Similar to Addison Lee - [Gett: Book black taxis](https://apptail.io/app/gett-book-black-taxis-Mwb/united-kingdom) - [Eurostar: Train travel & Hotel](https://apptail.io/app/eurostar-train-travel-hotel-Tyb/united-kingdom) - [Santander Cycles](https://apptail.io/app/santander-cycles-ZAg/united-kingdom) - [South Western Railway](https://apptail.io/app/south-western-railway-Lcj/united-kingdom) - [Seatfrog: Rail Journey Planner](https://apptail.io/app/seatfrog-rail-journey-planner-WEj/united-kingdom) - [Hiyacar - UK Car Sharing](https://apptail.io/app/hiyacar-uk-car-sharing-Wql/united-kingdom) - [Avios: Shop, Collect & Travel](https://apptail.io/app/avios-shop-collect-travel-FUo/united-kingdom) - [TfL Pay to Drive in London](https://apptail.io/app/tfl-pay-to-drive-in-london-Icr/united-kingdom) - [Southeastern: Train tickets](https://apptail.io/app/southeastern-train-tickets-jDib/united-kingdom) - [Forest - eBike Sharing](https://apptail.io/app/forest-ebike-sharing-yvvl/united-kingdom) ## Addison Lee Available In - [United Kingdom](https://apptail.io/app/addison-lee-taxis-couriers-vbe/united-kingdom) - [United States](https://apptail.io/app/addison-lee-taxis-couriers-vbe/united-states) - [Australia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/australia) - [Canada](https://apptail.io/app/addison-lee-taxis-couriers-vbe/canada) - [Hong Kong SAR China](https://apptail.io/app/addison-lee-taxis-couriers-vbe/hong-kong) - [Ireland](https://apptail.io/app/addison-lee-taxis-couriers-vbe/ireland) - [Italy](https://apptail.io/app/addison-lee-taxis-couriers-vbe/italy) - [Spain](https://apptail.io/app/addison-lee-taxis-couriers-vbe/spain) - [Germany](https://apptail.io/app/addison-lee-taxis-couriers-vbe/germany) - [China](https://apptail.io/app/addison-lee-taxis-couriers-vbe/china) - [United Arab Emirates](https://apptail.io/app/addison-lee-taxis-couriers-vbe/united-arab-emirates) - [India](https://apptail.io/app/addison-lee-taxis-couriers-vbe/india) - [Switzerland](https://apptail.io/app/addison-lee-taxis-couriers-vbe/switzerland) - [South Africa](https://apptail.io/app/addison-lee-taxis-couriers-vbe/south-africa) - [Saudi Arabia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/saudi-arabia) - [Singapore](https://apptail.io/app/addison-lee-taxis-couriers-vbe/singapore) - [Japan](https://apptail.io/app/addison-lee-taxis-couriers-vbe/japan) - [Brazil](https://apptail.io/app/addison-lee-taxis-couriers-vbe/brazil) - [Greece](https://apptail.io/app/addison-lee-taxis-couriers-vbe/greece) - [Netherlands](https://apptail.io/app/addison-lee-taxis-couriers-vbe/netherlands) - [Belgium](https://apptail.io/app/addison-lee-taxis-couriers-vbe/belgium) - [Sweden](https://apptail.io/app/addison-lee-taxis-couriers-vbe/sweden) - [Nigeria](https://apptail.io/app/addison-lee-taxis-couriers-vbe/nigeria) - [Russia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/russia) - [New Zealand](https://apptail.io/app/addison-lee-taxis-couriers-vbe/new-zealand) - [Türkiye](https://apptail.io/app/addison-lee-taxis-couriers-vbe/turkey) - [France](https://apptail.io/app/addison-lee-taxis-couriers-vbe/france) - [Portugal](https://apptail.io/app/addison-lee-taxis-couriers-vbe/portugal) - [Cyprus](https://apptail.io/app/addison-lee-taxis-couriers-vbe/cyprus) - [Denmark](https://apptail.io/app/addison-lee-taxis-couriers-vbe/denmark) - [Poland](https://apptail.io/app/addison-lee-taxis-couriers-vbe/poland) - [Norway](https://apptail.io/app/addison-lee-taxis-couriers-vbe/norway) - [Malaysia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/malaysia) - [Thailand](https://apptail.io/app/addison-lee-taxis-couriers-vbe/thailand) - [Egypt](https://apptail.io/app/addison-lee-taxis-couriers-vbe/egypt) - [Romania](https://apptail.io/app/addison-lee-taxis-couriers-vbe/romania) - [Indonesia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/indonesia) - [South Korea](https://apptail.io/app/addison-lee-taxis-couriers-vbe/south-korea) - [Kuwait](https://apptail.io/app/addison-lee-taxis-couriers-vbe/kuwait) - [Mexico](https://apptail.io/app/addison-lee-taxis-couriers-vbe/mexico) - [Israel](https://apptail.io/app/addison-lee-taxis-couriers-vbe/israel) - [Pakistan](https://apptail.io/app/addison-lee-taxis-couriers-vbe/pakistan) - [Luxembourg](https://apptail.io/app/addison-lee-taxis-couriers-vbe/luxembourg) - [Kazakhstan](https://apptail.io/app/addison-lee-taxis-couriers-vbe/kazakhstan) - [Qatar](https://apptail.io/app/addison-lee-taxis-couriers-vbe/qatar) - [Austria](https://apptail.io/app/addison-lee-taxis-couriers-vbe/austria) - [Argentina](https://apptail.io/app/addison-lee-taxis-couriers-vbe/argentina) - [Malta](https://apptail.io/app/addison-lee-taxis-couriers-vbe/malta) - [Lithuania](https://apptail.io/app/addison-lee-taxis-couriers-vbe/lithuania) - [Vietnam](https://apptail.io/app/addison-lee-taxis-couriers-vbe/vietnam) - [Bahrain](https://apptail.io/app/addison-lee-taxis-couriers-vbe/bahrain) - [Bulgaria](https://apptail.io/app/addison-lee-taxis-couriers-vbe/bulgaria) - [Ghana](https://apptail.io/app/addison-lee-taxis-couriers-vbe/ghana) - [Iceland](https://apptail.io/app/addison-lee-taxis-couriers-vbe/iceland) - [Jordan](https://apptail.io/app/addison-lee-taxis-couriers-vbe/jordan) - [Philippines](https://apptail.io/app/addison-lee-taxis-couriers-vbe/philippines) - [Kenya](https://apptail.io/app/addison-lee-taxis-couriers-vbe/kenya) - [Oman](https://apptail.io/app/addison-lee-taxis-couriers-vbe/oman) - [Cayman Islands](https://apptail.io/app/addison-lee-taxis-couriers-vbe/cayman-islands) - [Ukraine](https://apptail.io/app/addison-lee-taxis-couriers-vbe/ukraine) - [Taiwan](https://apptail.io/app/addison-lee-taxis-couriers-vbe/taiwan) - [Slovakia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/slovakia) - [Hungary](https://apptail.io/app/addison-lee-taxis-couriers-vbe/hungary) - [Sri Lanka](https://apptail.io/app/addison-lee-taxis-couriers-vbe/sri-lanka) - [Finland](https://apptail.io/app/addison-lee-taxis-couriers-vbe/finland) - [Czechia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/czechia) - [Bermuda](https://apptail.io/app/addison-lee-taxis-couriers-vbe/bermuda) - [Chile](https://apptail.io/app/addison-lee-taxis-couriers-vbe/chile) - [Azerbaijan](https://apptail.io/app/addison-lee-taxis-couriers-vbe/azerbaijan) - [Mauritius](https://apptail.io/app/addison-lee-taxis-couriers-vbe/mauritius) - [Colombia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/colombia) - [Ecuador](https://apptail.io/app/addison-lee-taxis-couriers-vbe/ecuador) - [Slovenia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/slovenia) - [Armenia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/armenia) - [Angola](https://apptail.io/app/addison-lee-taxis-couriers-vbe/angola) - [Brunei](https://apptail.io/app/addison-lee-taxis-couriers-vbe/brunei) - [Belarus](https://apptail.io/app/addison-lee-taxis-couriers-vbe/belarus) - [Dominican Republic](https://apptail.io/app/addison-lee-taxis-couriers-vbe/dominican-republic) - [Algeria](https://apptail.io/app/addison-lee-taxis-couriers-vbe/algeria) - [Estonia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/estonia) - [Grenada](https://apptail.io/app/addison-lee-taxis-couriers-vbe/grenada) - [Croatia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/croatia) - [Lebanon](https://apptail.io/app/addison-lee-taxis-couriers-vbe/lebanon) - [Latvia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/latvia) - [Madagascar](https://apptail.io/app/addison-lee-taxis-couriers-vbe/madagascar) - [North Macedonia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/north-macedonia) - [Macao SAR China](https://apptail.io/app/addison-lee-taxis-couriers-vbe/macau) - [Namibia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/namibia) - [Nepal](https://apptail.io/app/addison-lee-taxis-couriers-vbe/nepal) - [Panama](https://apptail.io/app/addison-lee-taxis-couriers-vbe/panama) - [Peru](https://apptail.io/app/addison-lee-taxis-couriers-vbe/peru) - [Suriname](https://apptail.io/app/addison-lee-taxis-couriers-vbe/suriname) - [Tunisia](https://apptail.io/app/addison-lee-taxis-couriers-vbe/tunisia) - [Uzbekistan](https://apptail.io/app/addison-lee-taxis-couriers-vbe/uzbekistan) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*