Adobe Connect

Super laggy, old version was better.

As a participant, and first time user, some slides and videos by presenters were not visible.

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I’m giving this app one star for the singular fact that Adobe is so incompetent that instead of updating “Adobe Connect” from v2 to v3 they released an ENTIRELY DIFFERENT APP (“Adobe Connect New”), leaving those on the “original” Adobe Connect (which is going on three years with no updates as I write this in May 2023) stuck with all its bugs, fails, and poor performance for time immemorial. Because why use the model used by every other known app in the galaxy whereby your app automatically updates via App Store at night when you’re asleep, when you can cross your fingers and hope that your users magically discover that the only way to ever get past the nightmare that is v2 is to install an entirely new app?! If Adobe was smart, they would have looked at this and taken the opportunity to rebrand the app to at least hide the appearance of incompetence (say, for example, “Adobe Connect is now Adobe Together”) which would have clued people in and gotten them to App Store (“hmm, I have Adobe Connect, but I need Adobe Together for this meeting, I’d better go to App Store to download Together”). But no. I mean, come on, what is Adobe going to do when it comes time to update “Adobe Connect New” from v3 to v4, release “Adobe Connect New Newer Newest”?! Alas, to add insult to injury, the incompetence doesn’t end there, with Adobe—the world leader in image editing software—providing screen shots in App Store for Adobe Connect New that are rotated 90º out of horizontal. I don’t know whether to laugh or cry.

I can’t even hear audio in any of my meetings…

I’m using an iPad Pro an I can’t see any shared screen Please fix this

It’s super embarrassing to have to keep asking to be let back into a meeting every 10 minutes. I’m on ios 16 on a 14 plus. Come on.

When redirecting from a web site to a server the auto login process fails. After installing there should be a link available in Force Touch in order to open the relative link in adobe connect but the Force Touch link is not available.

Adobe Connect does not support ADA accessibility. I had to download the app because I need to access audio using my phone and assisted hearing devices. The app was absolutely terrible. The audio cut out often and the app completely crashed every 10-15 minutes. The desktop version also had a significant delay in the video. There was a lag in lip movement that did not match what the speakers were saying. I really expect more compliance and quality from Adobe.

The app has an annoying issue where if multiple people in chat post a message the chat window snags and you miss the most current messages being sent. You have to manually scroll down to see more messages, but since it doesn’t automatically scroll to the most recent you have no idea a bunch of people have sent a message.