AES Student Loans

Easy to use!!

Easy to use, never had any issues! Of all my student loan servicers I’ve had (private and federal), this is the easiest portal to work with BY FAR.

After approximately 17yrs of ups and downs, I finally got the monster of school loans off my back. Albeit a ton of lessons about money and finances, I pray I enter new stages of life more aware and more equipped.

When I try to access my account, it is asking me for my social or my account number to verify my information. I can put either one with no dashes exactly like it says, and it won’t recognize me. It says that I have no account. I’ve deleted the app. I’ve put the app back on still does the same thing. I don’t know what to do to get help. Maybe somebody can contact me because this is extremely frustrating and useless at that.

The app is trash. Sign in hardly ever works.

This is probably one of the most user friendly apps available, I wish some things were accessible through app instead of going to the full website. Otherwise- app is great for monitoring and taking care of business!

This app is so simple to the point. You know exactly where to find everything and there’s zero confusion about which account you’re paying or paying out of. I would definitely recommend it to anyone with an AES account.

The app is ALWAYS crashing and takes multiple attempts log in.

Sucks…..

I get that students will need a loan to help pay for education and that it’s vital. Avoid this service and utilize a local credit union as you’ll get better features and lower interest rates. Autopay has never worked, signing in never works on iOS, you can’t edit or remove bank accounts once you’ve added them, and the app is just insanely clunky. Do your research!