---
title: "AES Student Loans - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The AES Student Loans App makes managing your student loan account as convenient as can be! Manage your AES account from anywhere, anytime!  ACCESS YOUR ACCOUNT · Create your online account · Recover "
---

# AES Student Loans — United States

![AES Student Loans App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/bf/47/77/bf4777ae-64c3-2db5-ec6f-962645e6ab62/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/400x400bb.png)

**Developer:** [Avereo](https://apptail.io/developer/avereo-KWze)
**Category:** Finance
**Rating:** 4.6/5 (16,210 ratings)
**Price:** Free
**Bundle ID:** com.ibm.gbs.pheaaaes
**Store:** Apple App Store
**Country:** United States
**Version:** 6.0.3 (released 2026-03-23)
**Original Release:** 2016-07-23

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1118003328)
**AppTail Page:** [https://apptail.io/app/aes-student-loans-Papb/united-states](https://apptail.io/app/aes-student-loans-Papb/united-states)

## AES Student Loans Description
The AES Student Loans App makes managing your student loan account as convenient as can be! Manage your AES account from anywhere, anytime!

ACCESS YOUR ACCOUNT
· Create your online account
· Recover your username or reset your password if you're having trouble signing in
· Use verification code to securely access your account information
· Change your password and manage your preferences from your account profile

ACCOUNT DETAILS AT YOUR FINGERTIPS
· Visualize your loan balance
· View your individual loan details
· See a history of payments you've made
· Update your contact information and manage saved bank accounts
· Access your bills, letters, and tax documents
· Upload photos of documents required for account change processing

MAKE PAYMENTS
· Schedule payments quickly with saved bank accounts
· Target payments to specific loans
· Payoff loans (with current or future date quotes)

MANAGE DIRECT DEBIT
· View Direct Debit details
· Suspend a scheduled Direct Debit payment
· Cancel your Direct Debit agreement

HELP CENTER
· Access American Education Services contact information for obtaining customer support.
· Submit account related customer support inquiries.

PLAN FOR SUCCESSFUL REPAYMENT OF YOUR LOANS
· Get payment estimates for repayment plans that best meet your goals
· Change your payment due date
· Review the status of your request for Income-Driven Repayment (IDR) Plans

## AES Student Loans Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5a/de/f4/5adef4b6-10ac-e2ff-4c8e-044c605ef26f/584b088c-2c0f-471d-af59-45d52355f2e6_Screenshot-1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fb/6d/a0/fb6da0b1-db8c-5f9c-11de-5ec4b859e925/5838fcff-636b-40b0-919c-9e4e00e3ce18_Screenshot-2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/62/25/7e/62257e01-1af5-f4f7-baf5-f29ffd493e7f/e1385243-7a46-4ede-9d16-87ad0078598a_Screenshot-4.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e4/2b/20/e42b20be-d8f4-b1cd-6bf3-19be4c59f57e/c3076b6c-82ce-483a-b040-3e8733463e6c_Screenshot-5.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3b/64/02/3b64022a-0787-f6dd-57c3-c064e1083a24/b7a23dfa-6ad4-49c7-9ad2-2ad18808d784_Screenshot-7.png/1242x2688.png)

## AES Student Loans Rating Breakdown in United States
- 5 stars: 13,229 (82%)
- 4 stars: 1,206 (7%)
- 3 stars: 411 (3%)
- 2 stars: 204 (1%)
- 1 stars: 1,160 (7%)

## AES Student Loans Reviews in United States

### *---- "I can’t get in to my account at all now!"
This upgrade is completely ineffective. I’ve tried multiple times and never get an email code or a text code. I’m completely frustrated.
-- tig3431, 2026-01-21

### *---- "Terrible UI/UX"
I am fully convinced there is ZERO testing done on this app. When I first downloaded it, I couldn’t even fully type in fields. There is no return button on the keyboard and the keyboard covers what you are typing. Just recently updated the app and for whatever reason my credentials weren’t automatically filled in and couldn’t use Face ID. Awesome! Then when trying to login, I am told my credentials are wrong and that I need to update my account. Went to go type in all my account info to change my password, I hit next, a loading icon appears for one second and nothing happens. No text box, no indication, no page change, nothing. This app is so unbelievably bad that it makes me want to refinance my loans through someone else.
-- Jxjsbxiab, 2026-01-18

### *---- "Trash"
AES is trash
-- Matt5189, 2026-01-15

### *---- "Worst App ever?!"
You try to login…enter your password, then it asks for the last for of your ss#, last name & DOB. Literally 9 out of 10 times it comes back with the message “this information does not match our records.” WTF!? It has been this way for years. If you go to the website & enter the same info, it works just fine. It has been this way so long, that it really seems intentional. How do you not fix this over a period or years?????
-- hip9000, 2026-01-05

### *---- "Buggy"
Facial recognition to unlock never works. For awhile it kept deleting my accounting when I would go to pay and wouldn’t let me add it back. So I had to pay online. And now it keeps making me check my email for a code despite making my phone a trusted device about 10 times now. My theory, I’m paying to much and they’re losing interest money so they have to make it as inconvenient as possible to login 😂 but foreal app is not great at all. Can’t wait to be done with it. Hopefully January.
-- DOUGR123, 2025-12-24

### *---- "Some screens are not scrollable so the button is hidden"
When I open the keyboard the ability to click on the button is completely impossible.

I’m a mobile dev so let me know if I can help with fixing this it’s a very simple fix and I’d love to work for you so I can pay off these student loans faster!!

These screens need a scroll view.

It should be illegal for how unusable this app is. I can’t even use the bank I know I have linked to pay off loans. I also can’t even read add my bank. It’s ridiculous!
-- JuliannaBaker, 2025-12-03

### *---- "System went down for days when pymt was due"
It was very poor timing to close for maintenance when payments are scheduled on the 15th. We usually keep the account paid ahead and we’re shocked that this made a late notice. It should not go against us when it was not our fault when we unexpectedly couldn’t log in to pay on time.
-- Laura the Original One, 2025-11-17

### **--- "Glitch"
There’s a glitch in the phone app that won’t allow me to type the “set any amount” option. The key board gets in the day and I can’t click set. Very annoying and impossible to use this way.
-- Glitchy123!, 2025-11-17

### ***-- "Logging out problems"
The app is pretty easy. My only issues is when I save password and Face ID it tells me every month the information is not right. So every month I have to change the password quit frustrating.
-- M782000, 2025-11-01

### ***** "App is Easy to Use"
I can make payments on my student loan at my fingertips using the app.
-- cupcakequeen36, 2025-10-27

[View all AES Student Loans reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## AES Student Loans Discovered Keywords
- aes lite
- aes pro
- student accountant
- student payments
- aes student loans

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---

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