dont use, agoda cancelled bookingwith no reason
I use many times to book my trip, however, this time Agoda was cancelled my booking with no reason!!! What a rubbish app!!! Just shut down your company!!!!!!!
4.75 out of 5
115,680 ratings in Hong Kong
I use many times to book my trip, however, this time Agoda was cancelled my booking with no reason!!! What a rubbish app!!! Just shut down your company!!!!!!!
明明在預訂時點選不儲存信用咭紀錄,後來在帳戶設定發現默認了儲存資料,立刻改回。因在預訂後數天,收到有人在英國airbnb 非法使用同一張信用咭資料,要自行聯絡銀行、airbnb說明狀況。問過朋友或網試查找,原來也有人遇過類似情況,有點擔心網絡保安問題,應正視或加強保安。 預訂經驗是很好,但上述有安全疑問。
Agoda are happy to take your money for a booking but when the hotel is not as advertised, they have no interest at all to resolve the issue and refund the booking. Avoid at all costs.
1. Lack of sufficient room photos for selection 2. No nearby street photos
垃圾公司 我一行7人訂活動體驗 得其中4張門票獲確認 其餘3張門票被直接取消 咁我問佢地餘下個3人點 agoda話呢啲唔係佢地處理範圍 咁我唯有取消埋個4張 因為預定時候寫明可以免費取消 零風險取消 到我取消嘅時候agoda話可以取消 不過唔會退錢 佢話門票會幫我保留 我可以自己考慮去唔去 哈哈哈哈哈哈哈哈 超級老千 詐騙
1、操作预定一个房间,系统默默扣了我两笔钱,自动生成两笔订单,这事儿不能理解,乱扣钱怎么敢用你家app; 2、联系客服说明事情经过,客服说可以退款,嗯到现在感觉处理结果挺满意,然而退款自动退到了agoda的奖励金里,有效期半年,到期失效了... 这合理嘛咱就问问,系统问题莫名奇妙扣用户钱下单就算了,最后退款为啥退到agoda奖励金里面?能从用户卡里扣钱,不能返钱是吧?吃香这么难看?
訂完之後兩日後先收到電郵話系統錯誤扣唔到錢,要取消我Booking,打咗去問又話我信用卡結餘唔夠扣唔到數,明明信用卡仲有成10萬蚊limit。又唔肯出證明話向信用卡扣數授權有問題,話要投訴又話冇得投訴,垃圾!
字要深色啲就下老人家
This app is fake please don’t upload this
I usually use Agoda to book hotel room in these few years and become platinum VIP member. However, I am very disappointed and sad due to their non-refundable policy. I booked 2 hotel room in Macau through Agoda for family trip, but unluckily 2 family members including me infected covid before the trip date, so we can only cancel the trip with no choice. I have contacted the hotel directly to ask for a refund and the hotel replied that they are willing to make the refund but as the booking is through Agoda, so hotel suggest me to seek Agoda assistance to handle the case. I have uploaded the evidence of doctor advice and request for a refund. Agoda only reply due to their what kind of policy, refund is not allowed. How can I go to Macau if I am suffering from covid? Agoda, Please read the guideline from Chinese government and get out from china market!
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