Airbnb

Why can’t you show the price I will actually pay for the property until the very last part of the process. Other websites can do it. It’s so frustrating

I booked two times for my stay in pattaya and both time they take my full money and the next day they cancel my trip now i have to book in high price from other apps never trust on airbnb this team in full unproffesional and discusti g they taje money and you all data before and there is no gurantee that they will confrim your stay super worst booking app

Honestly I’m very disappointed with my recent experience I’ve been using Airbnb for almost 5 years now with no issues what so ever but recently after checking in host accused us of false damage and Airbnb sided with them because I don’t have proofs they didn’t care about my statement and they asked for an insane amount of money for reimbursement but still Airbnb sided with them! Lesson learned I’m never using Airbnb again!

I am a resident of UAE. I went to Russia to visit my family. Before coming back to Dubai I tried to book a place in AirBnB for a month, just to get rejected for trying to book from Russian IP. No idea why is that a problem considering I was using VPN and UAE bank card, not a Russian pay tool. So why would you even care. Disgusting discrimination.

The customer service process was frustrating and unhelpful, and it felt like they were more interested in protecting the host than ensuring fairness for the guest. This experience has completely shattered my trust in Airbnb. I will never use Airbnb again and strongly advise others to be cautious if they decide to book through this platform.

There‘s no option of deleting a message (picture) once it’s been sent in a chat, which is ridiculous given it’s available everywhere now. Sent my credit card details by mistake. Also, the map shows different properties and their amount at different scales.

في حالة الحجز يخصم منك المبلغ كامل مع انه الحجز قابل للاسترداد وعندما تلغي الحجز قبل الموعد لا يتم ارجاع المبلغ الا بعد مرور 10 ايام وهذا غلط لانه المبلغ بالعادة كبير وتحتاج للحجز التالي في حالة الغاء الاول

这软件变得非常垃圾！

اريد استعادة مالي المستاجر لم يسلمني شقه وتم اخذ مالي اريد استعادة مالي تم تواصل مع خدمة العملاء ولم يردو علي

We were asked to pay for damage we did not cause and we submitted all the documents and any evidence we could find that we did not do it but the customer service ignored us and demanded we pay the host $500. For a piece of fabric that “fell off” a couch that was already there when we checked in. 500 dollars for a damage we did not cause ?? Clearly host just wanted to get a new couch for his apartment and blamed us in the process. Never again , a hotel is much better !