Al Ain Water - Water Delivery - Reviews, Revenue and Downloads - Apple App Store

Description

Looking for easy & convenient water delivery? Try the Al Ain app today!
Free delivery, unlimited options, subscribe to monthly delivery plans, easy online payment & more.

UAE’s #1 water brand , Al Ain Water has been the trusted and preferred thirst quencher in UAE. Now you can easily shop for your water needs in just a few clicks.

Get started by simply:
Downloading the app
Choose your preferred language
Enter your registered mobile number or signup using your mobile number
Select your favorite products
Choose your mode of payment & delivery address
Enjoy water delivered to your doorstep, hassle free

Key app features include:
Shop by categories
Subscribe to preferred products
Convenient cashless transactions
Flexible delivery plans to assist when you are on holiday
Refer friends to enjoy the app

Have any feedback or queries? Al Ain Water’s customer care is happy to help. Call us on 800 25246.

If you are enjoying Al Ain Water, please take a moment to leave us a review & rating on the App Store. Thanks for your support.

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User Rating

1.78 out of 5

244 ratings in United Arab Emirates

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179

Ratings History

Reviews

Not a reliable app

App deducts additional amount from the wallet balance. Customer service support is not helpful at all as they always close my complain case without even solving the problem. Not recommended.

App is very buggy!

App has so many issues. I added some amount to my wallet and it vanished in 5 minutes. It will take days of follow up to get this amount back. Not able to logout also properly.

Delivery not good

Every week not coming 3 or 4 times calling after coming

Unable to top up the wallet

Tried with multiple cards. Keeps giving an error. Deleted the app and tried to reinstall. Doesn’t work either. Disappointing I will be moving to nestle or oasis soon

Very bad service 😡😡😡😡😡

Bad service

Scam

Just a scam company, which at beginning tells you like yes, everything will be at the best service, just put money on account balance. Then, when you do as operator says they don’t care anymore. Agreements for deliveries at certain time? No, we have own vision on it. Something you don’t like? Your problems. Refunds? Company policy such, that we don’t do any refunds, so consider you just gifted money to us if you don’t accept quality of service we give to you. In general - totally not recommend even thinking to order from them anything

Doesn’t work. Money lost.

Registration doesn’t work. Allows you to ‘top up’ wallet and debits the money from your card but does not actually credit the wallet or allow any ordering with it (wallet always shows zero balance)

Don’t use this guys

I have been waiting for water for 4 days now. Every time I have to call they tell me water will be delivered today. The one guys even to raise the query with a supervisor and call me back - no call back, Ahmed was his name. I ask for my money back so I can use a different provider, they say sorry you must transfer money to someone else or you must use it!!! Bad pathetic service.

Poor customer service and bad quality application

The application duplicated my wallet recharge. Redeem codes do not work with the vendors. I have to wait 90-100 minutes on a chatter for someone to attend. Phone lines are always busy not able to get through.

لا انصح بهذه الشركة ابدا

خدمة العملاء سيئة جدا، توقع انك تبقى ١٠ بدون ماء عادي، المندوبين و الموظفين مستهترين لا انصح بهذه الشركة ابداً

Store Rankings

Chart	Category	Rank
Top Free	United Arab Emirates Food Drink	26
Top Free	Philippines Food Drink	150
Top Free	Egypt Food Drink	155
Top Free	Kuwait Food Drink	218
Top Free	India Food Drink	241

Chart

Name	Reviews	Recent release
Organic Grocery Online Gluten Free, Veggie Food, Baby	20	2 weeks ago
Repeat: Ultimate food app Best dine-in & delivery offers	32	3 months ago
KIBSONS Grocery Shopping Online Supermarket UAE	20	3 days ago
Costa Club UAE	29	2 weeks ago
Nestlé Waters Official Nestlé Waters App	40	3 weeks ago
Starbucks UAE	56	2 weeks ago
Masafi	20	6 months ago
Oasis Direct	33	6 months ago
Burger King UAE	31	1 week ago
Wingstop UAE	46	6 months ago

Description

Screenshots

User Rating

Ratings History

Reviews

Not a reliable app

App is very buggy!

Delivery not good

Unable to top up the wallet

Very bad service 😡😡😡😡😡

Scam

Doesn’t work. Money lost.

Don’t use this guys

Poor customer service and bad quality application

لا انصح بهذه الشركة ابدا

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