---
title: "Alert Valley Metro® - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Alert Valley Metro® (Alert VM®): Free Safety and Security Mobile App for Riders  The Alert Valley Metro® Safety and Security App offers riders a quick and discreet method for reporting safety and secu"
---

# Alert Valley Metro® — United States

![Alert Valley Metro® App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/57/d2/88/57d2889a-710f-e83f-c372-5e1fefa360bb/AppIcon-1x_U007emarketing-0-2-85-220-0.png/434x0w.png)

**Developer:** [Elerts](https://apptail.io/developer/elerts-ekHc)
**Category:** Utilities
**Rating:** 4.7/5 (469 ratings)
**Price:** Free
**Bundle ID:** com.ELERTS.Valley-Metro
**Store:** Apple App Store
**Country:** United States
**Version:** 3.0.0 (released 2024-04-18)
**Original Release:** 2018-09-22
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1434869508)
**AppTail Page:** [https://apptail.io/app/alert-valley-metro-zUke/united-states](https://apptail.io/app/alert-valley-metro-zUke/united-states)

## Alert Valley Metro® Description
Alert Valley Metro® (Alert VM®): Free Safety and Security Mobile App for Riders

The Alert Valley Metro® Safety and Security App offers riders a quick and discreet method for reporting safety and security concerns directly to the police. App users can send photos, six second video, text descriptions, and locations of suspicious people or activities. From the home screen, users have two easy options for contacting the police:

* The “Report an Issue” button allows users to send text or photos directly to the police. To ensure discretion, the camera flash is automatically disabled when photos are taken through the app. When reporting an issue, users can select locations and report categories to assist the police. Riders can also send reports anonymously if they chose.

* The “Call 911” button will connect customers directly the police.

The application is designed for robust operation even under conditions of poor signal strength. If you send a report from an area without cellular/Wi-Fi connectivity, it will be stored and sent when connectivity returns. The system is also designed to send text descriptions before photos so that the police can get information as quickly as possible.

Additional Features:

BOLO (Be On the Look Out) Alerts. BOLO Alerts on Alert Valley Metro may display alerts from the police about specific persons of interest. For example, Alert Valley Metro may display information about a missing person or child, such as where they were last seen. If you see a person from a BOLO, immediately call 9-1-1 and send an app report discreetly.

Help keep Valley Metro safe, &quot;See Something, Say Something&quot;

## Alert Valley Metro® Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/b4/e5/d9/b4e5d9c7-5fa6-bd3f-03d9-9b9371cba45a/e53d22bb-3163-4f54-8492-f9022de7c6c0_Simulator_Screen_Shot_-_iPhone_12_Pro_Max_-_2021-01-22_at_10.07.00.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/f1/30/20/f1302004-ae47-4f52-5f2a-865c345c5180/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/7b/9b/49/7b9b49cd-8ada-68a5-5fc0-a0dd103d3096/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/62/ee/f6/62eef619-5f05-ca6c-130a-640c9064dce7/pr_source.png/1242x2688.png)

## Alert Valley Metro® Rating Breakdown in United States
- 5 stars: 402 (86%)
- 4 stars: 37 (8%)
- 3 stars: 11 (2%)
- 2 stars: 2 (0%)
- 1 stars: 17 (4%)

## Alert Valley Metro® Reviews in United States

### ***** "Easy enough"
I’ve used this multiple times to report issues on the light rail. From cleanup to non-responsive people on the train I’ve always gotten a quick response.
-- One Cool Taco, 2025-05-14

### ***** "Service"
Nice heads-up on issues riding the tram or bus system.
-- SeaLost1, 2025-02-07

### ***** "It works!"
I had to use this app today and Valley Metro responded within 15 minutes. Keep up the great work!
-- mike_is_typing, 2025-01-27

### ***** "Luv this app"
So easy to report a problem uickly. Thank u
-- EdzoSaidSo, 2024-04-20

### *---- "You’re probably safer walking"
Crackheads everywhere. Drug use at the stations and on even on the trains sometimes. Security and Valley Metro don’t care about anything besides you having a pass. They want your money but the level of safety for this mess is unacceptable.
-- ReShawn11, 2023-07-21

### ***** "It works"
It’s good to hear what is happening with the bus or train wile you wate so you know what is going on so if you can find another way to get there so you won’t be late for work or school. I give this app 👍🏿👍🏿 for telling you what is happening
-- thewgo, 2022-10-25

### ***** "Love the app"
Hope it gets rid of loiters and people trashing light rail.
-- dmbre, 2021-04-26

### ***** "Very good"
Always updating on any issues that happens on the rail
-- maxcat15, 2020-09-06

### ***** "Works great. Loving using the Light Rail!"
I’ve used this few times to alert Valley Metro that there was a spill etc. They respond AND a maintenance person with a mop is able to meet up with the train at a future stop to clean it. Also love the alerts they provide us about accidents blocking the rail etc. I feel safer and really enjoy having it.
-- SynchroSk8, 2020-01-28

### ***** "Saved me a lot of gas expense and stress from driving from east MESA to Midtown Phoenix M-F!"
Saved me a lot of gas expense and stress from driving from east MESA to Midtown Phoenix M-F!
-- Janis R C S W, 2019-10-12

[View all Alert Valley Metro® reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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