Enjoy faster, easier and secure banking experience with ALEXBANK Mobile Banking application…
・Easily monitor all your accounts and transactions in both Arabic and English (accounts, debit cards, credit cards, loans, Time Deposits and Certificates of Deposits).
・Face ID & Touch ID login.
・Activate your dormant accounts easily.
・Instant and secure booking of Certificates of Deposits and Time Deposits.
・Transfer to a bank account, any card, Instant Payment Address (IPA), mobile number or to any e-Wallet in Egypt through Instant Payment Network (IPN)
・Easy funds transfers between your own accounts and for your credit card pay-off.
・Secure transfers to other accounts inside ALEXBANK or to any other account inside Egypt with the O-Key link.
・Pay all your bills through Fawry services.
・View your IBAN number and share it via SMS, WhatsApp or e-mail.
・Self-reactivate your Mobile Banking application through the app by clicking on “Have you registered before?”.
・Locate your nearest ALEXBANK Branch or ATM.
If you are not registered, easily register now through any of the three ways below:
・Register online through ALEXBANK website without the need to visit the branch and easily login and transact without leaving the comfort of your home.
・Contact us on 19033.
・Visit your nearest branch and your Customer Service Officer will get you online in minutes.
*Available for Retail customers only
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User Rating
3.9 out of 5
441 ratings
in Egypt
5 star
266
4 star
51
3 star
20
2 star
22
1 star
82
Ratings History
Reviews
Security issue since Dec 25
Since the Dec 25 update, this app and O-Key no longer launch. As soon as the app is opened, it says that my iPhone has been rooted or jailbroken or in super user mode, and because of that I will not be able to log in. I deleted the app, removed my profile, now it won’t let me activate a profile or log in to AlexBank or O-Key. My iPhone is not jailbroken in fact it’s probably not even possible to JB on iPhone in maybe 8+ years now. I’ve emailed screenshots of the error many times and have not received a reply. Spoken to customer service and they don’t know what I’m talking about. Hoping the tech team here sees this review. It’s obviously something to do with the application itself, it says in the update notes security certificate enhancements so something has caused it to break the application. iOS 17.2.1 XS Max Pro, dual-sim (one is e-SIM) if that possibly has something to do with it. Tried disabling the second sim, this did not help. I see another review on Nov 17 someone else having the same issue. My faceID is broken on my phone, maybe this an issue in new update? But I have been using this app and O-Key for 2+ years it only stopped working in the Dec 25 update. And that doesn’t explain the other person having same issue since Nov 17. All my other banking apps work fine, Egyptian banking apps and overseas banking apps all work fine, even Instapay works fine. It’s just AlexBank and O-Key that have stopped working. The O-Key app was updated at the same time as this app, so something was changed in the security system of both apps and caused this bug. Please please please look into it! Now I can only use the website for internet banking and I can’t do external transfers because I can no longer access O-Key. I don’t want to do a full reset of my phone, I’ve tried reinstalling several times. Honestly I don’t think anyone will even read this review and in the end I probably will have to buy a new phone.
Horrible service
Bank abn wes5a Howa welly shaghalen feh kolohom whether call centre wla almnayek elly fel branches 5ara 3la mayten aboko
Card payoff bug
There's a problem in card payoff the process always failed
password expired !
Why did my password got expired and cannot login with my faceID
THE BEST
The best mobile banking i used
Very goooood 👍🏻👍🏻
App won’t run
The app everytime i open it after ios 17 update it says that my device is rooted or something and it can’t open, just note my device not rooted or jailbreak
Best mobile banking
This is by far the best mobile banking for a bank in Egypt, it’s extremely easy to use, love how easy I can transfer money, check my balance, pay my card, open deposits account, wish I can do more like applying for cheque books, applying for auppment cards
تجربيتي للتطبيق
عملي و ممتاز
م
عدم وجود خدمه ربط الودائع بالعملة الاجنبيه وعدم وجود خدمه كسر الودائع
