1.5 out of 5
60 ratings in United States
Initially I struggled to get the WiFi feature working (like the other reviewer) but then I followed the instructions on the included foldout, and it worked! You have to press a special combination of buttons and other things to get it to go into the right setup mode.
As others have said, the software integration does not work at all.
If you bought this for Wi-Fi capability, return it and run. It doesn’t even try to work. You will spend hours staring at your phone, and nothing will come of it. And good luck with customer service. They have yet to respond to me. Not worth a penny
1. Load the lite version of the app 2. Follow instructions which ultimately fail as no Bluetooth connection appears 3. Turn back on the units wifi 4. Reload the original (not lite) app. Now you see the correct wifi hotspot name and the setup works.
The app is worthless. Don’t even bother to waste your time. It hasn’t been updated in two years.
Just bought the crawl space dehumidifier and cannot get it to connect. We have tried to troubleshoot using different phones and nothing!
This app hasn’t been updated in over a year. It’s terrible and doesn’t work most of the time. It tells me there’s no internet connection, therefore it won’t connect. My internet provider is Xfinity and is almost bulletproof. Can’t tell you how long it’s been since my internet went down.
These products are junk. They do not remove anywhere near their advertised PPD & the “wifi” connectivity is absurd & most definitely does not work. On top of that, their app interface does not actually allow you to cycle thru multiple pieces of equipment. Buyer be ware — this is another lazy company doing shoddy work, Murica.
No updates in 2 years for this app, let’s get this fixed as it is a security risk to be running outdated iOS in 2023
Our original crawl space dehumidifier didn’t have a built in pump, or humidstat or the ability to be controlled remotely. This machine is light years ahead. Will post update after it has been running for a while.
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