---
title: "Alpha Connect - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Alpha Connect gives you the freedom to control your heating at any time from anywhere."
---

# Alpha Connect — United Kingdom

![Alpha Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/9b/8c/d1/9b8cd18a-b572-0465-d76f-a23ee83be683/AppIcon-0-0-1x_U007emarketing-0-6-0-0-85-220.png/434x0w.png)

**Developer:** [ALPHA THERM](https://apptail.io/developer/alpha-therm-adae) (United Kingdom)
**Category:** Lifestyle
**Rating:** 1.3/5 (58 ratings)
**Price:** Free
**Bundle ID:** uk.co.alpha.connect
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.1.13 (released 2025-05-28)
**Original Release:** 2020-02-13
**Languages:** English, Bulgarian, Czech, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Norwegian Bokmål, Polish, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Ukrainian

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1498706687)
**AppTail Page:** [https://apptail.io/app/alpha-connect-cnpj/united-kingdom](https://apptail.io/app/alpha-connect-cnpj/united-kingdom)

## Alpha Connect Description
Alpha Connect gives you the freedom to control your heating at any time from anywhere.

## Alpha Connect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/11/40/76/114076aa-6da9-e004-e724-0bf8e9668916/pr_source.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/a7/4a/cb/a74acb0a-3a49-f500-58d3-0fd77261afa3/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/2e/35/79/2e3579bb-4da3-f1e5-f88b-09ebcc686fb6/pr_source.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/2d/d9/bd/2dd9bd3b-0665-8fb1-11d0-67d10011ec5b/pr_source.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/66/12/f7/6612f784-8120-bd1e-1473-a460ddc2b856/pr_source.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/eb/bd/94/ebbd9499-bd6c-cd42-94b1-fa01405194cc/pr_source.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/b9/1a/d1/b91ad1e8-2068-f875-227c-b2f4a989dd39/pr_source.jpg/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/bc/b6/7e/bcb67e6c-53aa-db75-ba03-69a71aaa6a9e/pr_source.jpg/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/b3/23/16/b32316a0-b812-9d86-49c4-96d9c6ffee47/pr_source.jpg/1242x2688.png)

## Alpha Connect Rating Breakdown in United Kingdom
- 5 stars: 3 (5%)
- 4 stars: 0 (0%)
- 3 stars: 3 (5%)
- 2 stars: 2 (3%)
- 1 stars: 50 (86%)

## Alpha Connect Reviews in United Kingdom

### *---- "Very unreliable"
I think it is ok using manual when you are not in the house. However I have now set up a schedule and I am stuck on it and cannot go back to manual or turn the heat in off with app. Each time I try it freezes. Hive is a way better system so I’d install this instead
-- Boiler heating, 2024-12-05

### *---- "Tammy 47"
This App is useless and not even worthy of one star. The heating comes on when it wants. I turn it off and it comes back on again. My heating bill is going through the roof with this app! Will be deleting the app.
-- Sammyjo72, 2024-12-03

### *---- "Avoid"
Doesn’t work wish I never had it installed! Worked initially really well. Then it became temperamental and required me to re-synch to get it to work. 

I’ve now tried to use it as it’s getting colder and nothing happens despite it being synched several times. Only way for me to operate the boiler is turn it on manually which defeats the purpose of having the app! Much prefer the alpha easystat which I had before with no issue for many years until it failed.
-- Nads876!, 2024-11-09

### *---- "Could be worse"
But I can't think how. 

Dreadful unreliable app. 

It might switch your heating on but then again it might not. Likewise when you turn it off you have to keep checking to see if that has actually happened. 

I have never used the timer settings - too scared to go there. 

Now deleted will just use the thermostat as required.
-- C_hear, 2024-01-19

### ***-- "So So"
After some issues with syncing and the app logging me out EVERYTIME I close it, which is very frustrating, it’s seems to work well on the whole now.
-- Mickey_mac, 2024-01-04

### *---- "Pointless"
Don’t even bother with this app and just operate your boiler manually. It’s got a mind of its own.  I woke up around 3am this morning to the house boiling hot as the boiler had come on and I hadn’t even programmed it to do so. 
Been trying to get the app to work but to no avail. Tried changing the batteries of the thermostat. Tried re pairing tried resetting  but nothing is working. Those who made this app are nowhere to be seen to offer help & advice. Absolute joke.
-- jase38, 2024-01-01

### *---- "Total rubbish"
This app’ must be the worst I have ever used, poor functionality, intermittent faults and you can just never rely on it. How this boiler manufacturer can still be promoting it is beyond me. I struggled all last winter with it, and it looks as if it will be the same saga this winter. It sometimes connects, sometimes doesn’t, requires frequent re installations. It has a mind of its own - it’s more frustrating having something that doesn’t work, have to resort to switching off an on at the boiler.
-- Plrmnet, 2023-11-29

### *---- "App not great"
App has a mind of its own. Great when manually turning heating on but not so great when you turn it back off. Most of the time it looks as though the boilers off yet when you log back into the app or listen to the boiler, nope the boiler is still on! So untrustworthy that it’s actually doing what you want when you want that I never know if the heating will or won’t be off when I ask it to be. Disappointing for the extra price paid.
-- 2006mattyrr, 2023-11-26

### *---- "Absolutely useless ! Do not consider installing it."
Looked up the app reviews and it’s rated as rubbish! Sorry for the strong language but it is.

I would advise all customers not to consider installation.

It’s not reliable at all! Gives wrong readings!

All customers are slating it and have said it has a mind of its own and having problems pairing it up with the boiler!

I totally agree with the other comments.

I will be requesting different thermostats and I will log complaint.

Zofia, 18th November 2023
-- zofiajosd, 2023-11-18

### *---- "Frustrating app"
Like all the previous reviews the app is useless, so many times I have woken in the night and the house is boiling because the app has turned the heating on when I didn’t even set it, trying to save money on fuel bills is impossible with this app!! At the moment the app isn’t working with no green light despite doing all the usual reset/re-install palaver! The engineer who installed the boiler was confident this was a good system but I will be making him aware of the issues I’ve had and all of these reviews when he comes to service it, hopefully it will put him off installing to future customers! 
Trying to save this review with an appropriate nickname but uselessapp and nothappy are already taken… what does that tell you!?
-- alphadoesnotconnect, 2023-11-14

[View all Alpha Connect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Alpha Connect Available In
- [United Kingdom](https://apptail.io/app/alpha-connect-cnpj/united-kingdom)
- [Belgium](https://apptail.io/app/alpha-connect-cnpj/belgium)
- [Argentina](https://apptail.io/app/alpha-connect-cnpj/argentina)
- [Austria](https://apptail.io/app/alpha-connect-cnpj/austria)
- [Australia](https://apptail.io/app/alpha-connect-cnpj/australia)
- [Belarus](https://apptail.io/app/alpha-connect-cnpj/belarus)
- [Canada](https://apptail.io/app/alpha-connect-cnpj/canada)
- [Switzerland](https://apptail.io/app/alpha-connect-cnpj/switzerland)
- [Czechia](https://apptail.io/app/alpha-connect-cnpj/czechia)
- [Germany](https://apptail.io/app/alpha-connect-cnpj/germany)
- [Spain](https://apptail.io/app/alpha-connect-cnpj/spain)
- [Finland](https://apptail.io/app/alpha-connect-cnpj/finland)
- [Israel](https://apptail.io/app/alpha-connect-cnpj/israel)
- [India](https://apptail.io/app/alpha-connect-cnpj/india)
- [Italy](https://apptail.io/app/alpha-connect-cnpj/italy)
- [Japan](https://apptail.io/app/alpha-connect-cnpj/japan)
- [Mexico](https://apptail.io/app/alpha-connect-cnpj/mexico)
- [Norway](https://apptail.io/app/alpha-connect-cnpj/norway)
- [Peru](https://apptail.io/app/alpha-connect-cnpj/peru)
- [Philippines](https://apptail.io/app/alpha-connect-cnpj/philippines)
- [Saudi Arabia](https://apptail.io/app/alpha-connect-cnpj/saudi-arabia)
- [Thailand](https://apptail.io/app/alpha-connect-cnpj/thailand)
- [United States](https://apptail.io/app/alpha-connect-cnpj/united-states)
- [United Arab Emirates](https://apptail.io/app/alpha-connect-cnpj/united-arab-emirates)
- [Vietnam](https://apptail.io/app/alpha-connect-cnpj/vietnam)
- [Armenia](https://apptail.io/app/alpha-connect-cnpj/armenia)

---

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