---
title: "AlphaTouch Video Intercom - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "AlphaTouch enables you to see live video of who is visiting you before you answer the call. When a visitor to your building calls you from the AlphaTouch panel at your front door or lobby you will get"
---

# AlphaTouch Video Intercom — United States
> by Alpha Communications

![AlphaTouch Video Intercom App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/fc/37/b8/fc37b834-39e7-fe92-12dd-f19028adc3c2/AppIcon-0-1x_U007emarketing-0-7-0-0-85-220-0.png/434x0w.png)

**Developer:** [Alpha Media](https://apptail.io/developer/alpha-media-lyDc)
**Category:** Productivity
**Rating:** 4.6/5 (3,458 ratings)
**Price:** Free
**Bundle ID:** net.alphamedia.alphatouch
**Store:** Apple App Store
**Country:** United States
**Version:** 1.3.16 (released 2024-12-21)
**Original Release:** 2018-12-22

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1442119869)
**AppTail Page:** [https://apptail.io/app/alphatouch-video-intercom-xOqb/united-states](https://apptail.io/app/alphatouch-video-intercom-xOqb/united-states)

## AlphaTouch Video Intercom Description
AlphaTouch enables you to see live video of who is visiting you before you answer the call. When a visitor to your building calls you from the AlphaTouch panel at your front door or lobby you will get a notification on your phone. You then have the option to answer or ignore the call. You can also easily unlock the door from the app to let your visitor in the building.

## AlphaTouch Video Intercom Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/b2/f4/81/b2f4810a-b6c9-5d0f-b4db-6fc2e9906fb5/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/11/8f/71/118f7179-3121-b360-8836-7f6e8baaf740/pr_source.png/1242x2688.png)

## AlphaTouch Video Intercom Rating Breakdown in United States
- 5 stars: 2,880 (83%)
- 4 stars: 183 (5%)
- 3 stars: 110 (3%)
- 2 stars: 63 (2%)
- 1 stars: 222 (6%)

## AlphaTouch Video Intercom Reviews in United States

### *---- "Phone app"
The phone app is very complicated to maneuver.. make it more user friendly
-- GS NYC, 2024-09-23

### ***** "Great system but needs a few tweaks"
1. The ability to import the virtual key into Apple Wallet.

2. Apple Watch support.
-- Phillysdon04, 2024-09-07

### **--- "Needs improvement"
The system has some issues that need to be improved, for example you can't turn the volume up and down in the app and it's too low so you can barely hear when someone ring. You also can't see if someone is outside unless they ring and also suddenly one day I stopped receiving direct calls from the doorbell in the app, it just rings the phone with an unknown number. I hope they can fix the issues soon because I've already had packets lost due to not ringing the doorbell or not hearing it. I see someone made a similar comment a year ago, I hope you take it more seriously by fixing it.
-- mgzds, 2024-09-05

### **--- "Consistently Unreliable"
Lately unimpressed.   Often phone doesn’t ring or buzzer doesn’t work.   Kind of pointless.
-- Mrs Popeye Ming, 2024-08-30

### *---- "Bad connection"
The call drops and the app will sign you out when you pick up the call.
-- Hotel68, 2024-08-24

### *---- "Always logged out of app - no password autofill"
1. App does not use keychain to remember passwords so you have to log in to the app every time someone rings the bell. 
2. The developers didn’t assign associated domains within the app package so you can’t use a third party password manager to easily auto fill passwords either. 
3. If you can’t type your password fast enough, the call is dropped and your visitor doesn’t get in. 
4. When your visitor rings again, if the app is still up on your phone, the call will not hand off to the app. The call will ONLY hand off to the app if the app is not already open. If the app is open, it just answers via phone and opens an audio connection to the intercom so you can’t see the video. 

This process plays out EVERY TIME a visitor rings the bell. At least until I reset my password to something I can type very quickly which creates its own security issues. 

I really wish we had evaluated the apps more carefully when selecting this product.
-- Reluctant reviewer 3, 2024-07-31

### *---- "It’s so outdated and not event smart"
I would never recommend this product, stay away and save your money
-- Mukul79, 2024-07-23

### *---- "klunky unreliable"
when it works, it’s great but more often than not it dosnt….It keeps logging me out and then I missed deliveries so I would say this is an app with great potential that’s unrealized. Hopefully they can work the bugs out but as of right now it’s not very good.
-- Supremehanson, 2024-07-05

### *---- "Unstable app"
This app is consistently unstable. 

It crashes
It re-launches
It hangs
It loses your creds, forcing re-auth

It does at least one of these things Everytime I launch the app and use menu features.   

Plus  The alpha touch primary touch screen entry device has a poorly designed user interface. ( The primary video display and access unit used for door entry)

1. The most used function "access code" on the display is such a small on screen soft button it's difficult to push.  

2. The soft key numeric keypad is sluggish.

3. It's confusing that you have to press <ok> soft key shirt entering your code.

Why not include that instruction on screen.

Over all user interface off app and the actual very expensive door entry appliance is bad.

Also consider in the modern residential living environment package delivery is one of the most frequent entry requests.

The the concept that package delivery drivers will use QR codes is ludicrous. 

They are most airways following the instructions on some notes in their own app and can't natively display a qr code associated with a package. 

The app makes it complicated for residents to give out guest access codes without qr code. 

And residents can't choose their own access codes for guests.  They must use the randomly  generated access code.  

The system designers are woefully out ofc touch with resident needs.
-- Matt N4 at Drexel U, 2024-06-16

### **--- "Won’t stay logged in"
Every time I want to open the front door of my apartment, I have to log in to the app. Do you know how annoying that is? There’s no way this was user tested
-- ChiReviewer773, 2024-06-09

### *---- "Not good"
Wrapper around their website, not a native app. Signs out too frequently and there’s no password autofill. Interface is slow and confusing.
-- CouldHaveBeenGreat111, 2024-06-02

### ***-- "Inconsistent"
Often the view of the front door is blank making it impossible to identify the caller. This defeats the security function this of the system.
-- Disgusted former account, 2023-11-21

### *---- "It keeps"
Throwing me out and locking me out. And it will
Not let me see my password to be able to put it in again. IT IS A NIGHTMARE TO DEAL WITH
-- dalioooooo, 2023-11-17

### *---- "locks me out constantly"
nothing about this app works, the virtual key is entirely broken
-- spacedemos, 2023-09-19

### *---- "Rubbish"
Complete rubbish.  Doesn’t ring on lockscreen even with all notifications enabled.  What happened to traditional door bells and intercoms that do what they say they will do?
-- NYhousewife, 2023-07-21

### ****- "AlphaTouch"
I can’t set it up
-- lkfarrar, 2023-06-29

### *---- "Terrible App"
Hasn’t been usable in weeks, even the updates are terrible and don’t provide any resolution to the bugs and crashes. 👎🏽
-- Kenn's Pen, 2023-06-13

### *---- "H"
Stop asking me to sign in
-- argavand, 2023-05-26

### **--- "The app has to be open"
When the phone rings and I try to answer the app opens without the caller. The only way to use the app is to have it open prior to the call. All my visitors have to call twice
-- 54js35, 2023-04-24

### *---- "Alpha don’t touch"
Not ready for prime time. This system breaks down constantly with every excuse imaginable made.
-- canteventakereview, 2023-04-10

[View all AlphaTouch Video Intercom reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## AlphaTouch Video Intercom Discovered Keywords
- video intercom
- mobile intercom

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## AlphaTouch Video Intercom Available In
- [United States](https://apptail.io/app/alphatouch-video-intercom-xOqb/united-states)
- [Canada](https://apptail.io/app/alphatouch-video-intercom-xOqb/canada)
- [India](https://apptail.io/app/alphatouch-video-intercom-xOqb/india)
- [China](https://apptail.io/app/alphatouch-video-intercom-xOqb/china)
- [Spain](https://apptail.io/app/alphatouch-video-intercom-xOqb/spain)
- [Ukraine](https://apptail.io/app/alphatouch-video-intercom-xOqb/ukraine)
- [Mexico](https://apptail.io/app/alphatouch-video-intercom-xOqb/mexico)
- [Nigeria](https://apptail.io/app/alphatouch-video-intercom-xOqb/nigeria)
- [Israel](https://apptail.io/app/alphatouch-video-intercom-xOqb/israel)
- [Italy](https://apptail.io/app/alphatouch-video-intercom-xOqb/italy)
- [United Kingdom](https://apptail.io/app/alphatouch-video-intercom-xOqb/united-kingdom)
- [Germany](https://apptail.io/app/alphatouch-video-intercom-xOqb/germany)
- [Dominican Republic](https://apptail.io/app/alphatouch-video-intercom-xOqb/dominican-republic)
- [Algeria](https://apptail.io/app/alphatouch-video-intercom-xOqb/algeria)
- [Ecuador](https://apptail.io/app/alphatouch-video-intercom-xOqb/ecuador)
- [Estonia](https://apptail.io/app/alphatouch-video-intercom-xOqb/estonia)
- [Egypt](https://apptail.io/app/alphatouch-video-intercom-xOqb/egypt)
- [Finland](https://apptail.io/app/alphatouch-video-intercom-xOqb/finland)
- [France](https://apptail.io/app/alphatouch-video-intercom-xOqb/france)
- [Greece](https://apptail.io/app/alphatouch-video-intercom-xOqb/greece)
- [Hong Kong SAR China](https://apptail.io/app/alphatouch-video-intercom-xOqb/hong-kong)
- [Ireland](https://apptail.io/app/alphatouch-video-intercom-xOqb/ireland)
- [Japan](https://apptail.io/app/alphatouch-video-intercom-xOqb/japan)
- [South Korea](https://apptail.io/app/alphatouch-video-intercom-xOqb/south-korea)
- [Kuwait](https://apptail.io/app/alphatouch-video-intercom-xOqb/kuwait)
- [Kazakhstan](https://apptail.io/app/alphatouch-video-intercom-xOqb/kazakhstan)
- [Lebanon](https://apptail.io/app/alphatouch-video-intercom-xOqb/lebanon)
- [Malaysia](https://apptail.io/app/alphatouch-video-intercom-xOqb/malaysia)
- [Netherlands](https://apptail.io/app/alphatouch-video-intercom-xOqb/netherlands)
- [Norway](https://apptail.io/app/alphatouch-video-intercom-xOqb/norway)
- [New Zealand](https://apptail.io/app/alphatouch-video-intercom-xOqb/new-zealand)
- [Peru](https://apptail.io/app/alphatouch-video-intercom-xOqb/peru)
- [Philippines](https://apptail.io/app/alphatouch-video-intercom-xOqb/philippines)
- [Pakistan](https://apptail.io/app/alphatouch-video-intercom-xOqb/pakistan)
- [Poland](https://apptail.io/app/alphatouch-video-intercom-xOqb/poland)
- [Portugal](https://apptail.io/app/alphatouch-video-intercom-xOqb/portugal)
- [Romania](https://apptail.io/app/alphatouch-video-intercom-xOqb/romania)
- [Russia](https://apptail.io/app/alphatouch-video-intercom-xOqb/russia)
- [Saudi Arabia](https://apptail.io/app/alphatouch-video-intercom-xOqb/saudi-arabia)
- [Sweden](https://apptail.io/app/alphatouch-video-intercom-xOqb/sweden)
- [Singapore](https://apptail.io/app/alphatouch-video-intercom-xOqb/singapore)
- [Slovenia](https://apptail.io/app/alphatouch-video-intercom-xOqb/slovenia)
- [Thailand](https://apptail.io/app/alphatouch-video-intercom-xOqb/thailand)
- [Türkiye](https://apptail.io/app/alphatouch-video-intercom-xOqb/turkey)
- [Taiwan](https://apptail.io/app/alphatouch-video-intercom-xOqb/taiwan)
- [Vietnam](https://apptail.io/app/alphatouch-video-intercom-xOqb/vietnam)
- [United Arab Emirates](https://apptail.io/app/alphatouch-video-intercom-xOqb/united-arab-emirates)
- [South Africa](https://apptail.io/app/alphatouch-video-intercom-xOqb/south-africa)
- [Argentina](https://apptail.io/app/alphatouch-video-intercom-xOqb/argentina)
- [Austria](https://apptail.io/app/alphatouch-video-intercom-xOqb/austria)
- [Australia](https://apptail.io/app/alphatouch-video-intercom-xOqb/australia)
- [Azerbaijan](https://apptail.io/app/alphatouch-video-intercom-xOqb/azerbaijan)
- [Bahrain](https://apptail.io/app/alphatouch-video-intercom-xOqb/bahrain)
- [Belarus](https://apptail.io/app/alphatouch-video-intercom-xOqb/belarus)
- [Switzerland](https://apptail.io/app/alphatouch-video-intercom-xOqb/switzerland)
- [Chile](https://apptail.io/app/alphatouch-video-intercom-xOqb/chile)
- [Colombia](https://apptail.io/app/alphatouch-video-intercom-xOqb/colombia)
- [Czechia](https://apptail.io/app/alphatouch-video-intercom-xOqb/czechia)
- [Denmark](https://apptail.io/app/alphatouch-video-intercom-xOqb/denmark)

---

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