---
title: "Amazon One - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Amazon One palm authentication services will be discontinued at retail businesses on June 3, 2026. Amazon One user data, including palm data, will be deleted after this date."
---

# Amazon One — United States
> Your palm is all you need

![Amazon One App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ff/b8/51/ffb85124-76f9-a7b7-4981-9a2b07e4408d/AppIcon-0-1x_U007ephone-0-1-0-85-220-0.png/434x0w.png)

**Developer:** [AMZN Mobile](https://apptail.io/developer/amzn-mobile-NKl) (United States)
**Category:** Lifestyle
**Rating:** 2.8/5 (79 ratings)
**Price:** Free
**Bundle ID:** com.amazon.AmazonOneApp
**Store:** Apple App Store
**Country:** United States
**Version:** 2.9.1 (released 2026-02-12)
**Original Release:** 2024-03-26
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6452192521)
**AppTail Page:** [https://apptail.io/app/amazon-one-UZBp/united-states](https://apptail.io/app/amazon-one-UZBp/united-states)

## Amazon One Description
Amazon One palm authentication services will be discontinued at retail businesses on June 3, 2026. Amazon One user data, including palm data, will be deleted after this date.

## Amazon One Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/dc/66/2e/dc662e31-421a-f0b5-118b-4812d531507a/Screenshot-0127-150422-resized.png/1242x2688.png)

## Amazon One Rating Breakdown in United States
- 5 stars: 31 (39%)
- 4 stars: 2 (3%)
- 3 stars: 5 (6%)
- 2 stars: 1 (1%)
- 1 stars: 40 (51%)

## Amazon One Reviews in United States

### ***** "Love using Amazon One at Whole Foods"
It’s really easy and quick to pay for my produce. I haven’t had any issues with it.

The best part is that I can apply my Amazon prime loyalty discount and pay with just one palm swipe instead of having to dig out my phone and find the QR code to scan.
-- m0nsoon, 2025-01-21

### *---- "Poorly designed UI"
You can’t add your credit card on an iPhone if your expiration date is in December, because the option is placed off the touchable area of the bottom of the screen.
-- JoshRoss4, 2024-12-16

### *---- "Amazon One bans Amazon Prime Store Card"
Who thought this through and went, “You know what’s a great idea?! Let’s accept any credit card but our own Amazon Prime Store Card! Why? Because reasons…”

This is what happens when Amazon keeps hiring leet code programmers. Solve your little puzzles and get stumped when having to build actual software. LOL.
-- deanjoseph, 2024-11-01

### *---- "Same as everyone else"
This is so poorly done. Going through sign up to just need your card when you use it in store is so stupid.
-- BlakeStarr, 2024-10-25

### *---- "C’mon Amazon"
Tried to use this new & interesting tech only to find a glitch in logging into my account the first time. You say enter a phone # to receive a “one time” code, but it never comes. I did it 2X and made sure my phone # is correct… the code never came.
-- B Cizzle, 2024-10-08

### *---- "Stupid App"
I have tried to sign up several times. Unfortunately, I never get the OTP to finish. I’m done. Will never use this stupid thing.
-- 28monty28, 2024-09-27

### **--- "App gets stuck on enrolling"
I’m already signed up for Amazon one with my palm, I just need to link my Amazon prime account. (So, I can pay with my palm, but it doesn’t automatically give me to Amazon prime discounts). I downloaded this app to help associate my phone number with my Amazon one account, but part way through the wizard, (where I type my phone number), it literally gets stuck. I can cancel, and it cancels right away, but does not advance to the next screen after I type my phone number and hit continue. I will try again in a week, hoping this error is fixed. Thank you!
-- hac0410, 2024-09-16

### ***-- "nOTP…? User Error"
Must like others, not receiving the OTP. Onve Amazon fixes, will update review.

Update: The problem everyone is having with the app not sending the OTP is that they are using “Sign In” thinking they can just sign in with their Amazon password. First time users STILL need to click the “Sign Up” button (NOT Sign In). You will then log in with your Amazon ID and password that links your Amazon account to Amazon One. You will then receive the OTP and be able to proceed with sign up. I made the mistake (easy to do because it’s not intuitive) of trying to log in with my Amazon ID the first time (like you do with Google services) but this is not show Amazon works apparently. You first have to sign up even though you’re going to use your existing Amazon ID and password. Hopefully this helps some people.
-- lucasaltic, 2024-08-29

### *---- "Cannot sign up"
Like others have reported, I don’t get the text message with the OTP password so can’t sign up.  This is not confidence building for an app that’s supposed to be the latest in biometric security….
-- gehdhhbdbbbdbbbdbd, 2024-08-28

### *---- "Didn’t work then froze my card"
🤦‍♀️🤦‍♀️🤦‍♀️
-- joemammmaaaa, 2024-08-27

### *---- "Can’t register"
No OTP code sent to my phone. Tried three times. Useless.
-- Rhx_626, 2024-08-21

### *---- "Can’t sign in because it never sends me the OTP text"
Part of the signing in process includes entering your mobile phone number, so that it can send you a “one time password“ via text, but it never sends that text. I’ve tried numerous times, correctly entering my phone number every time, and no text ever shows up. And there’s no mechanism to tell it that you haven’t received the text, so you basically are just stuck at that point forever.👎
-- Oldthinker, 2024-08-16

### *---- "Even worse than the code you could never find"
Doesn’t work.
-- Mwaitlt, 2024-08-13

### *---- "Not usable - broken user journey"
Neefs one otp to sign in to amazon than another otp to sign up to one. Second otp never arrive.  Broken user journey - not usable
-- reviewer280284, 2024-08-12

### *---- "No OTP"
OTP never comes
-- Bdzomba, 2024-08-04

### *---- "Can’t complete registration"
Like others have said, my phone is not receiving the one-time password (OTP) needed to login to the app. And there’s no help feature for this either. You’re just stuck on the OTP enter page and nothing happens. So for now it is useless.
-- Aikaterine2010, 2024-08-03

### *---- "Never received my OTP"
Tried several times, OTP never gets sent to my phone. Can’t set up account. Might try again when the bugs are worked out.
-- anvo93, 2024-08-03

### *---- "Pointless"
I signed up, I loaded my credit card, I went to the store to activate the thing as instructed, and guess what I had to have my credit card with me. How stupid is that? It’s a self-defeating thing, why do I need this palm reading trick, if I’m also required to carry my credit card? It’s just dumb.

When I tried to use it, the reader said one time credit card update required. Well fan freaking tastic , I don’t have my credit card because I planned on using my palm, so I guess I have to use Apple Pay on my phone.

Gimmick. Stupid. Pointless. Worthless.
-- Darth JJ, 2024-07-31

### *---- "OTP does not work"
I never receive the OTP. I couldn’t even register.
-- campbellaidanjr, 2024-07-30

### *---- "Gimmick that Slows You Down"
OTP doesn’t work. What’s the point if you have to use OTP and there’s nothing being sent to your number? Couldn’t walk into a store without a physical card lol
-- JukeboxPhobe, 2024-07-18

[View all Amazon One reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Amazon One Discovered Keywords
- amazon one

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---

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