Hello amazon, I'm helping you to protect my account. I have detected unusual activity on your app&site and have locked your servises for my self to use Ebay.

There is no normal payment method adding. I was looking for it to 1 hour, saw a few videos, asked my bf how to do that, then I could add rabobank card finally.

It feels like customer loyalty and their interests are the last things that are cared about here. The platform is teeming with negative reviews, and apparently, the management has no desire to consider them and work on improving the service. It seems that the developers, programmers, and everyone in your team operates on the principle of "whatever". Thousands of users have repeatedly requested support for Ukrainian or at least Russian language. But no, your deaf ears have not heard us, the customers who make you who you are. You have been ignoring the majority of your users for over a year now. Amazon, have you ever heard of such a thing as respect for customers? Your indifference is simply astounding. Do you really think you are the only option? Well, go on deceiving yourself. We can find alternatives. For example, Aliexpress treats its customers far better. Shame on you, Amazon!

Я заказал у них наушники которые мне так и не доставили!! Будьте внимательны с заказами, вы можете их не получать! Ich habe bei ihnen Kopfhörer bestellt, die mir aber nie geliefert wurden!! Seien Sie vorsichtig mit Ihren Bestellungen, es kann sein, dass Sie sie nicht erhalten!

There is no Russian language and Ukrainian language

Aus heiterem Himmel wurde mein Konto gesperrt, weil ich mit meiner ukrainischen Bnkov-Karte bezahlen wollte.

This is my first Amazon account. And I am very unhappy that I was simply deleted a few days ago. This is because I have suspicious payment activity. But why? I am a Ukrainian who lives in Germany. I have a German bank account with the Maestro payment system. It is not suitable for payment on Amazon. Okay, I added my Ukrainian debit card, it works for payment. And they immediately blocked me!!! Great, I created a second account, but without mail, but only using the same number and immediately placed an order for what I needed, I PAID FOR THE ORDER, EVEN TWO! AND I WAS BLOCKED AGAIN! I AM VERY, VERY DISSATISFIED! Customer support can only be contacted through your account. Through an account that was blocked?! I'm extremely unhappy. I hope that at least my paid order will arrive.

I ordered sneakers on your website, waited for them for a month, and now it says that maybe my package was lost. Give me my money back.

Fresh install app, can’t create account and log in Tried to send review to customer support, but it also doesn’t work

The most silly UX and useless customer service. My account was locked due to some supposedly suspicious activity (?) ok, but it says contact customer support and guess what - you can’t do that UNLESS YOU LOGGED IN. I was a frequent customer I must say, which obviously I won’t be anymore. I got no email with explanation nothing. Found an email address - emailed them and they reply that I can’t use my account until I provide tons of documents to prove the identity of someone for whom I i made an order 5 years ago (in Ukraine, now occupied area). What has it to do without my account?! My account is on MY name, with credit card ON MY NAME, email - my name. Everything is on my name! On top, I got email about problems with delivery of the last order I made - and guess what I can’t do nothing about it, not even see the details because to do that you need to be logged in! This is unacceptable situation, waste of my time and money!