American Airlines
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Description

With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips.

- Lock Screen widgets: See your next trip's details right from the Lock Screen with our new dynamic widgets.

- Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

- Flight updates: Get the latest flight updates by simply retrieving your trip and allowing American Airlines to send notifications to your mobile device. 

- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate. 

- AAdvantage® account details: Review all the details of your AAdvantage® account right from the app. Not an AAdvantage® member? Sign up today.

- Upgrade your seat: Request upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within 4 hours of your scheduled departure. 

- Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot. 

- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination. 

- Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds.

- Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info. 

- Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost. 

There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience.

The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.

Contact Us: 800-222-2377
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Screenshots

User Rating

4.42 out of 5

2,015 ratings in Canada

5 star
1,548
4 star
184
3 star
55
2 star
39
1 star
189

Ratings History

Reviews

Amazing

sempeder on

Very easy to use!

Cannot upgrade seats

Wintershot on

Terrible app. Cannot upgrade seats with a Canadian visa. Using a colleagues US visa or charged the visa but did not upgrade the seats. About all it’s good for us to check in the flight, but that’s price of admission these days. The transaction model is brutal.

Horrible

Crimsoncow on

I needed to download another app to verify and then it didn’t even work and told me to check in at the airport. I tried to get help from the bot but it was completely useless

Does not accept non-US addresses or cards

HappyPuffy7 on

The app does not accept Canadian addresses, which means I couldn’t use any of my credit cards to pay for an additional bag. I don’t know how or why an international airlines can’t support credit cards, when even the hot dog stand outside the airport accepts my Amex and Apple Pay. EDIT: it also doesn’t let you check in for international flights if you have a Non-US passport

COVID vaccination upload does not work

michael_commerce on

As a Canadian citizen, I need to upload proof of vaccination in order to check-in for a flight. When I try to upload my records (QR code, photo from camera, photo from library, PDF file) the app fails to attach the file and redirects me to VeriFly. I’ve added my flight and covid details to VeriFly, and the American Airlines app does not pull this data. In summary: The COVID data can’t be uploaded on the American Airlines app, and the user journey through VeriFly is just a dead-end.

Was Good Except

Restrain Your Manager! on

Everything was good except outrageous manager at gate C28 at DFW airport upon getting on our flight. Totally rude and inappropriate

Worst check-in experience of any airline

NathanCH on

Took me 2 hours to check-in due to covid. It's 2023!!! Stop this nonsense.

Payment Issues

agafrsbsh on

Great app however the payment does not accept Canadian credit cards. I travel frequently KLM, BA all accept Canadian credit cards.

Worst Company App and Checkin Process Ever

Msmxkxkckennwdkxoxk on

Literally nothing works as it’s supposed to. This is the most ridiculous, convoluted check in process I’ve ever seen in my life. This app is complete garbage and you’re gonna have to check in at the airport anyways

Horribly complex check-in process

Steveseagal01 on

It took me over 30 minutes to check in for my flight after being forced to download the VeriFLY app and create a new account because my previous account was associated to my old phone. Apparently it’s too complicated to simply upload your proof of vaccination directly on the AA app while checking in. To make matters worse, they don’t allow you to check in online using your Nexus card rather than your passport which defeats the whole purpose of checking in ahead of time. Fix your app and get rid of VeriFLY.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
6
Top Free
18
Top Free
25
Top Free
35
Top Free
37

Keywords

Revenue and Downloads

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App Info

Category
Travel
Languages
English
Recent version
2024.27.1 (2 days ago )
Released on
Jul 26, 2010 (14 years ago )
Last updated
1 week ago