With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips.
- Lock Screen widgets: See your next trip's details right from the Lock Screen with our new dynamic widgets.
- Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.
- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
- Flight updates: Get the latest flight updates by simply retrieving your trip and allowing American Airlines to send notifications to your mobile device.
- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate.
- AAdvantage® account details: Review all the details of your AAdvantage® account right from the app. Not an AAdvantage® member? Sign up today.
- Upgrade your seat: Request upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within 4 hours of your scheduled departure.
- Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot.
- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination.
- Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds.
- Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info.
- Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost.
There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience.
The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.
Contact Us: 800-222-2377
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American Airlines FAQ
Is American Airlines free?
Yes, American Airlines is completely free and it doesn't have any in-app purchases or subscriptions.
Is American Airlines legit?
⚠️ The American Airlines app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
I would like to thank Max our attendant on our flight from Veracruz to DFW today July 14th. Very helpful.
I would also like to send a big thank you for my upgrade to first class on my arrival to Mexico and the offer today to also go to first class.
I was travelling with my girlfriend and they couldn’t move her up with me so I declined, but very much appreciated the level of service again today.
Darren Feltren. Vancouver Canada
Not the right prices
Their prices are not up to date its useless cause it keeps showing sold out flights. So much time wasted
Worst app, can’t check in
I know it’s important to put an address while in the us…but it won’t let me proceed at all even though I put the correct information of my address
Won’t let me add address where I’m staying
I see other reviewers are having this issue where the app can’t take addresses for where you’re staying. Really annoying, now I have to wait in line to check in at the airport. Unrelated, but I also frequently have problems logging in to the website on desktop too.
Won’t let me enter address in the U.S.
I’m in Canada and need to enter an address in the U.S.. when checking in, the app won’t recognize the address I enter.
Specifically the street and city. Irritating! Couldn’t check in online. It’s been happening each time I booked with AA. I think I’ll stick with Air Canada or United.
Garbage app
Won’t let me check in. Garbage customer service/ help line. If I could give 0 stars I would because it doesn’t work
Why am I asked for my flight number after booking a flight through the app?
It’s literally all done through the same app, why do I have to go through separate steps to add it to my profile?
Every time I have to go back to my email to look up the flight number when I just fricken booked the flight in the same app!!! Absolutely stupid.
Unable to locate reservation
Used this app a year ago, same issue then as now and according to Reddit same issue that 104K people are having. Plz fix your app, I don’t have this issue with any other airlines and I travel constantly
App sucks
So does not allow a valid us address to be entered. Fix this!
Canadian dollar
The app should be able to switch between US dollar and Canadian dollar!!