Amex Australia

Payments, Balance & Rewards

Published by: American Express
Downloads
Revenue

Description

The official American Express® Mobile App for iPhone® gives you access with a touch or a look to Membership benefits. You can keep track of your spending and rewards, find offers, pay your bill and earn Points. Find many more features available in the App below.
FEATURES
Access
• Use your existing Americanexpress.com.au login details or register for American Express Online Services via the Amex App
• Get quick access to your Account with Touch ID® or Face ID® login
• Retrieve your User ID and reset your Password
Your Card and Account:
• Activate your Card and set-up your PIN
• Pay your bill^
• If you hold multiple Cards, you can add, remove and manage all of them
• Securely view, change, or unlock your PIN
• Temporarily lock your Card if you’ve misplaced it
• Enrol into Direct Debit
• Enhanced activation experience for Card Members to set up their account
• Replace your damaged, lost or stolen Card
Rewards/Membership*:
• View your Rewards balance and find ways to use Membership Rewards® points
• Refer American Express to your friends
Offers
• Explore Amex Offers for savings
Service and Security
• Check your balance and access past PDF statements and pending transactions
• Keep track of and put limits on the spending habits of Additional or Employee Card Members on your Account
• Check your spending power to find out if your purchase(s) can be approved**
• Receive real time purchase alerts and reminders for offers and payment – just go into your settings and allow notifications on the Amex App
• Set up your Card with Apple Pay to conveniently pay in store, in apps and online
• Plan It™ Instalments offers you a flexible way to pay off your Credit Card balance in equal monthly instalments, with 0% p.a. interest and a fixed monthly fee.***
• Easily find transactions across the last 7 months with our new Search feature. Search by merchant name, filter by date range and your results will include credits, debits and primary and Additional Card Member transactions.
The Amex App offers Card Members a simple and intuitive way to update their information in real-time without having to go online or contact customer service.
Don’t want to use the Amex Mobile App? You can continue to use our site at americanexpress.com.au from any device. Not registered for Online Services? Register for Online Services at americanexpress.com.au/register or select “New to Amex?” at the bottom of the login screen of the Amex App.
ELIGIBILITY
The App is also available on iPhone® and iPod touch®.
This App is only available for Card Members who hold an American Express® Card issued by American Express Australia Limited.
^David Jones American Express Card Members are not eligible for Pay with Points.
*If you are an American Express Corporate Card Member or an American Express Business Card Member affiliated with a wholesale partner, you are not eligible for Pay with Points, Amex Offers, Friends Referral, Places, and push notifications.
**Only available for Consumer and Small Business Charge Card Members.
***Only available for Consumer Credit Cards (excluding David Jones). T&Cs apply.
Touch ID, Face ID, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
All access to and use of this App is subject to and governed by American Express’ End User License Agreement, Website Rules & Regulations Privacy Statement which can be found if you log into the App > Account > Legal & Privacy > End User License Agreement.
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Amex Australia FAQ

  • Is Amex Australia free?

    Yes, Amex Australia is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Amex Australia legit?

    🤔 The Amex Australia app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does Amex Australia cost?

    Amex Australia is free.

  • What is Amex Australia revenue?

    To get estimated revenue of Amex Australia app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.75 out of 5

136,339 ratings in Australia

5 star
114,663
4 star
14,977
3 star
3,394
2 star
892
1 star
2,359
Ratings History

Amex Australia Reviews

Outstanding

PierreAustralia on

Australia

So easy and good to use

Best option chosen

Luaporto on

Australia

Amex was the best option I’ve chosen as it has many rewards and fly points. Very easy to use and very straightforward. Love it

Requires 16.2 IOS or later

Sp9591 on

Australia

Amex hi, I have an older IPhone and struggling with space on my phone. As a result I’m unable to download the latest IOS version and consequently unable to look at my account using the application.

Latest update disabled notifications

ThrupnyBunger on

Australia

Really like the app and have used for years. Notifications when the card is used is a vital security feature. Noticed that the notifications stopped coming through after last update. Found that they were all disabled in settings. I did not do this so it must have been the update. Poor form.

The best customer service by far!

Cruiser McDuck on

Australia

I have been with American Express Australia for more than 25 years and they offer the best customer service and card benefits of any credit card provider by a country mile. Thank you Amex!

App needs to be updated

asw9473 on

Australia

Can’t use this app because it tells me I need to update the version. When I go to the App Store there is no new version and I still can’t log on.

Please check the app upgrade

Heylip on

Australia

When can we add our own bank account without having to call. We should be able to choose from a couple of accounts to pay the account. And points from transactions should display when you look at transaction details.

Great support

Long haul harry on

Australia

As a long time Amex card holder I rely on solid genuine support.

Not having a call feature in the app

DeeBangers on

Australia

If I am overseas I should be able to call you though the app, not fumble for some overseas number and wonder how I am going to call Amex if I have an issue!!!

Inexperienced chat room attendee

Suck 99 on

Australia

I am asking for to sign up corporate reward program , after all identity check questions, told me to call hotline and it it 24/7, I wasted 10mins to chat here , so I called the hotline number given from the chat, waited 10mins, again then say the hotline for personal card and not corporate , told me to call on business working hours. Sorry not happy

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
33
Top Free
311

Keywords

Amex Australia Competitors

Name
NAB Mobile Banking
Manage your money on the go
Citi AU
Bankwest
Bank with less BS (bank stuff)
AustralianSuper
HSBC Australia
Faster and simpler banking
Finder: Money & Credit Score
Savings, Deals, Loans, Offers
My AMP
ANZ Australia
The easy way to bank with ANZ
Spriggy
Pocket Money & Mobile Plans
Sniip - The easy way to pay
Any bill or card. Full points.

Amex Australia Installs

Last 30 days

Amex Australia Revenue

Last 30 days

Amex Australia Revenue and Downloads

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App Info

Category
Finance
Publisher
American Express
Languages
English
Recent release
7.13.2 (1 week ago )
Released on
Feb 26, 2011 (13 years ago )
Also available in
Australia
Last Updated
2 days ago