Updates are mandatory and you can’tvuse the bevegits before updating
Been sitting now 10 minures in Espresso House to redeem lounge on the go benefit and still waiting the update to go through…
1.54 out of 5
28 ratings in Finland
Been sitting now 10 minures in Espresso House to redeem lounge on the go benefit and still waiting the update to go through…
Too many bugs. Eg, dinner for two booking links suddenly prompt registeration even if that has been done earlier long time ago. Features end up not being used or require calling Amex over the phone to get things done. Maybe other banks and card can offer better customer experience.
This is the stupidest thing amex has come up with. If you change your phone, it will take days to get this thing up and running again..
It seems you have to give one star. None would be correct for this app. I hope this app does not reflect the quality that Amex aims to achieve. This app is not working on ipad either except in a very clumsy keyhole like view. The app is not logical either. You go to a path and everything is a loop where you suddenly are back where you started. So the main feeling is lousy cheap development. I don’t dare to put any credentials, least any related to the credit card to it. I do hope that my feeling of this app would not also include the implementation of security, but I am not willing to take any chances.
Amex Platinum is by no means a cheap payment card. This app does not live up to the expectations of a premium priced card. It has very little functionalities as it's only a place to access links. The look and feel of the app is also substandard.
Requires update before using when update available - highly annoying Sends useless and repeated push notifications about old "benefits" - even more annoying Yes, you can turn off notifications, but it you are like me, you want to be notified about potential new benefits, but not the old repeated "benefits". One more thing: stop continously pushing me to do your customer aquisition for you! I don't want to refer friends every other month and I don't work for you with now almost worthless points. So remove those notifications, too.
The app has a very annoying feature. If an update is available, you must update immediately. Which is a bummer for travellers. For examplei: arriving in Doha, data costs are astronomical, and you must download the update before you can check info about Doha.
The app is basically a link collection, and a lot of the links don’t even work.
Please fix the annoying bug that won’t register any touch contacts in the app, I couldn’t even go further to reclaim and book the dining experience through app, and I couldn’t even register my card as app didn’t register any touch contacts that I am pressing.
I have tried to re-install app several times, but it won’t work. Only white screen showing.
Chart
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Category
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Rank
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Top Free
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40
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Top Free
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69
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Top Free
|
|
99
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Top Free
|
|
126
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Top Free
|
|
148
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