---
title: "Apartment Assistant - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Apartment Assistant app is a safe and convenient way to pay your rent and/or utilities if you live in a Connor Group managed apartment. With this app you can pay by check, credit card or debit car"
---

# Apartment Assistant — United States

![Apartment Assistant App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/25/45/4b/25454bb6-32a4-6e8e-8b73-a5a275e07fb9/AppIcon-0-0-1x_U007emarketing-0-10-0-0-85-220.png/434x0w.png)

**Developer:** [Connor Group](https://apptail.io/developer/connor-group-Eaye)
**Category:** Lifestyle
**Rating:** 1.5/5 (88 ratings)
**Price:** Free
**Bundle ID:** com.connorgroup.aptassist
**Store:** Apple App Store
**Country:** United States
**Version:** 1.4.5 (released 2024-07-13)
**Original Release:** 2016-02-11
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1055146551)
**AppTail Page:** [https://apptail.io/app/apartment-assistant-EJT/united-states](https://apptail.io/app/apartment-assistant-EJT/united-states)

## Apartment Assistant Description
The Apartment Assistant app is a safe and convenient way to pay your rent and/or utilities if you live in a Connor Group managed apartment. With this app you can pay by check, credit card or debit card quickly and easily right from your phone.  It is easy-to-use and offers a simple design which allows you to check your balance, recent transactions and make payments.  You can even store your payment history for future transactions, or sign up for auto pay.

## Apartment Assistant Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/1e/fb/03/1efb03ef-f5db-191d-6e3b-d40cac29a3df/mzl.gldybymu.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/23/b7/4e/23b74e5c-01b8-d806-f4fe-d15bad8dd9c6/mzl.ragjwmzp.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/31/61/bc/3161bc21-17c5-5445-ccf1-dbaf98cab7df/mzl.lpzsbbwo.png/640x960.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/76/e4/ca/76e4cab3-f4d6-763e-e993-7f3d4f606ef6/mzl.cezepefp.png/640x960.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/06/be/59/06be59bf-d3a0-a1ce-e6fb-fc334a3ca531/mzl.rzbwfzfw.png/640x960.png)

## Apartment Assistant Rating Breakdown in United States
- 5 stars: 4 (5%)
- 4 stars: 4 (5%)
- 3 stars: 4 (5%)
- 2 stars: 5 (6%)
- 1 stars: 71 (81%)

## Apartment Assistant Reviews in United States

### *---- "No receipt breakdown"
Needs itemized receipt and app seems like it intentionally is made to not show you a bill breakdown. I’ll have to go into the office a get it printed instead.
-- akastarchild, 2024-05-07

### *---- "Can I give ZERO stars?"
Just moved into my apartment so this the first month to use the app.  FYI - customer service is NOT 24/7.  9-5:30 EST.  Second, app keeps crashing.  When it does pull up, won’t recognize my login information.  Just ridiculous!  How are we suppose to be on time with an app like this?
-- Jph41, 2024-04-02

### *---- "Dog water app designed by lobotomized monkeys"
This app doesn’t really have auto pay, it has “scheduled” pay. That means it your charges change at all it will charge whatever is set.

This also means you cannot auto pay two charges, if your apartment charges utilities separately 

On top of this is a charge is made for a bill that is smaller than the scheduled amount it will just go through and charge the larger amount. If you catch it after the charge goes through and try to correct it the app errors out as you can’t:

Cancel auto pay without canceling the scheduled charge (that just went through)

You can’t cancel the bank because the auto pay

If your apartment uses this service they are cutting corners and you should run
-- Astr0City, 2024-04-01

### ***-- "Feature add ons"
Please add a feature to split rent more than just 50/50. I pay rent 60/40. Also allow pictures to be uploaded when making service requests
-- Fisher Morton, 2024-01-14

### *---- "Terrible app"
I set up an autopay and it failed to process the payment on time. 4 days later I found out the payment failed, they charged me $160 late fee and didn’t notify me. 

I reverted back to manually submitting payments through the app but I have to re-enter banking details every month. So stupid!!! If I could give this app and the Connor group that owns it a negative rating I would!!
-- Mechanical House, 2024-01-04

### *---- "Awful app"
This app is terrible. Plus you get charged over $40 extra every time you submit a payment. There also are 0 descriptions for any of the charges or anything.
-- K Havy, 2023-12-31

### *---- "Constant Issues"
This is a horrible app. It always freezes or won’t load all the way. I have to delete it and reload it anytime I need to use it.
-- Katie Conner 3, 2023-11-27

### **--- "Locks up"
My current apt requires payment using this. I often have to delete it and reinstall to use. There is a trick to getting utilities on one payment with the rent.
-- this think cheats, 2023-03-27

### *---- "Someone should reprogram this app"
It does not work most of the time. I reinstall it every time if I have to use it to for something. They have an option to  manage autopay. But the only thing I can do is delete my method of payment. 

I paid my dues on Feb 24th. Everything became $0. Generally when the bill is $0, you won’t be charged again. I was charged again on Feb 28th. Reading the reviews, I have no idea how many days I have to be behind this to get my money back. Any high school kid can create a better app than this.
-- Sru19, 2023-03-02

### *---- "Poor option"
The app will only allow you to make one payment for the full amount. As we have always paid 3 times a month before our complex was bought out this is extremely inconvenient. As such we will opt to use money orders several times a month instead of using the app. Make it possible to choose the amount you pay, otherwise this is worthless to our family.
-- ANPetty, 2022-12-16

[View all Apartment Assistant reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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---

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