DiDi: Ride Hailing in China

非常p的认真负责而且有耐心

Recently charged for ride much more than what is written when you booking and customer service don’t help to solve it, however booking premium cars, so expecting better service

Totally satisfied. Last wish would be a pin for the tatget-location! It is very hard to always find a address for a foreigner!!

Ich bin 3-4 mal im Jahr in China. Habe keine chinesische Mobile Nummer und kein bank account hier. Geht mit t- mobile und Mastercard perfekt. Keine Diskussionen mit den Taxifahrer mehr. Ziel eingeben, 10 sec warten, Fahrer auswählen und schnell und sicher zum Ziel. Wie gesagt inzwischen perfekt. Danke

I use the app everyday and for people who live in china it’s pretty much a must have. One thing bothers me often, taxi driver accept the trip and immediately start the trip even so they haven’t arrived yet. Once the trip started there is no way for the passenger to cancel it anymore. That needs to be fixed!

Hi Didi, No more English support?!? Is that how you treat customers?

The App is not so efficient and sometimes drivers are so cunning.. they cancel the order and the DIDI app charges customer for this... I would not recommend this..

what do u want。。。

I’m a foreigner and I’m living since three years in China and since I can use DiDi my life is soooo much better! You can choose the different drivers in different car classes and they bring you safely from A to B! I love it!

It worked quite well for me in Shanghai, since the app was getting an English version in 2017. But since 2018, there is no more English language supported in the app. Therefore useless again for foreigners...