--- title: "星愿客服 - Reviews, Revenue and Downloads in China | Apple App Store" description: "心愿客服是一套面向网站、App、小程序及各类业务系统的在线客服与消息接入平台。 通过嵌入式客服浮窗、API 接口和多端接入能力，商家可以快速为自己的产品增加实时咨询、人工接待、AI 自动回复、知识库问答、工单协作等服务能力。 系统支持多坐席协同、会话智能分配、访客来源识别、快捷回复、消息已读状态、图片文件发送、客服在线状态、公告通知和数据统计等功能，帮助商家统一管理客户咨询，提高响应效率与客户" --- # 星愿客服 — China > 商家在线接待与消息服务平台 ![星愿客服 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/00/ff/a7/00ffa7f3-b362-536b-7915-eaaf00442975/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png) **Developer:** [Ningbo Xinyu Network Technology Company](https://apptail.io/developer/ningbo-xinyu-network-technology-company-Qktuqc) **Category:** Utilities **Rating:** N/A (0 ratings) **Price:** ¥6.00 **Bundle ID:** cn.iyqy.xykf **Store:** Apple App Store **Country:** China **Version:** 1.0.9 (released 2026-09-04) **Original Release:** 2026-07-01 **Languages:** English, Chinese **App Store Link:** [Download on Apple App Store](https://apps.apple.com/cn/app/app/id6784792633) **AppTail Page:** [https://apptail.io/app/app-eSGA/china](https://apptail.io/app/app-eSGA/china) ## 星愿客服 Description 心愿客服是一套面向网站、App、小程序及各类业务系统的在线客服与消息接入平台。 通过嵌入式客服浮窗、API 接口和多端接入能力，商家可以快速为自己的产品增加实时咨询、人工接待、AI 自动回复、知识库问答、工单协作等服务能力。 系统支持多坐席协同、会话智能分配、访客来源识别、快捷回复、消息已读状态、图片文件发送、客服在线状态、公告通知和数据统计等功能，帮助商家统一管理客户咨询，提高响应效率与客户满意度。 无论是企业官网、商城系统、教育平台、工具软件、会员系统还是小程序应用，都可以快速接入心愿客服，打造属于自己的专业客服入口。 心愿客服，让每一次咨询都更高效。 ## 星愿客服 Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/84/fb/e4/84fbe4be-24ec-61b0-225e-98b543eec22d/Adobe1_-_file.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cf/30/94/cf30948b-6eff-cb37-7834-e414df8278db/ad2.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/79/c2/7f/79c27f96-4039-1bc7-e2f0-63e5e9fa99e6/ad3.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/42/20/fe/4220fe6d-a5df-5743-5acf-5fa35b6b4373/ad4.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/76/57/6e/76576e0a-d8f1-3041-d27f-e50b649613eb/ad5_U0029.png/1242x2688.png) ## 星愿客服 Available In - [Uganda](https://apptail.io/app/app-eSGA/uganda) - [China](https://apptail.io/app/app-eSGA/china) - [Luxembourg](https://apptail.io/app/app-eSGA/luxembourg) - [Latvia](https://apptail.io/app/app-eSGA/latvia) - [Malta](https://apptail.io/app/app-eSGA/malta) - [Nigeria](https://apptail.io/app/app-eSGA/nigeria) - [Singapore](https://apptail.io/app/app-eSGA/singapore) - [Senegal](https://apptail.io/app/app-eSGA/senegal) - [Bulgaria](https://apptail.io/app/app-eSGA/bulgaria) - [France](https://apptail.io/app/app-eSGA/france) - [Iceland](https://apptail.io/app/app-eSGA/iceland) - [Ecuador](https://apptail.io/app/app-eSGA/ecuador) - [New Zealand](https://apptail.io/app/app-eSGA/new-zealand) - [United Kingdom](https://apptail.io/app/app-eSGA/united-kingdom) - [Indonesia](https://apptail.io/app/app-eSGA/indonesia) - [Philippines](https://apptail.io/app/app-eSGA/philippines) - [Lebanon](https://apptail.io/app/app-eSGA/lebanon) - [Ukraine](https://apptail.io/app/app-eSGA/ukraine) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*