Description
一句话简介：
售后工单协同管理平台
应用介绍：
售后工单协同管理平台，集设备管理、客户维护、售后工单管理、任务派工、重要节点预警、费用结算及工单评价反馈于一体，覆盖现场维修、以换代修、寄修等多种服务场景。通过智能化工单管理，加速响应，优化流程，助力企业提升售后服务质量和客户满意度。
版本说明：
（1）设备信息管理
快速录入设备型号、质保期限、位置及状态，支持二维码管理，一码识别设备信息，掌握设备最新动态。
（2）客户精细管理
记录客户基本信息，自定义标签分类，追踪服务历史与设备使用情况，助力个性化服务。
（3）高效售后工单处理
在线创建、受理、快速分派工单，支持现场处理、寄修、以换代修、远程处理等多种服务模式，全程跟踪处理进度、结算及客户评价，提升服务质量。
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售后工单协同管理平台
应用介绍：
售后工单协同管理平台，集设备管理、客户维护、售后工单管理、任务派工、重要节点预警、费用结算及工单评价反馈于一体，覆盖现场维修、以换代修、寄修等多种服务场景。通过智能化工单管理，加速响应，优化流程，助力企业提升售后服务质量和客户满意度。
版本说明：
（1）设备信息管理
快速录入设备型号、质保期限、位置及状态，支持二维码管理，一码识别设备信息，掌握设备最新动态。
（2）客户精细管理
记录客户基本信息，自定义标签分类，追踪服务历史与设备使用情况，助力个性化服务。
（3）高效售后工单处理
在线创建、受理、快速分派工单，支持现场处理、寄修、以换代修、远程处理等多种服务模式，全程跟踪处理进度、结算及客户评价，提升服务质量。
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设备云售后 FAQ
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Is 设备云售后 free?
Yes, 设备云售后 is completely free and it doesn't have any in-app purchases or subscriptions.
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设备云售后 is free.
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User Rating
5 out of 5
4 ratings in China
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App Info
- Category
- Utilities
- Publisher
-
Chengdu Guan Tang Technology Co
- Languages
- English, Chinese
- Recent release
- 1.0.21 (3 months ago )
- Released on
- Sep 15, 2024 (1 year ago )
- Also available in
- China, Azerbaijan, Ukraine, Indonesia, Belgium, Netherlands, Malaysia, Sweden, Vietnam, Hong Kong SAR China, Ireland, Germany, United Kingdom, South Korea, Austria, Türkiye, France, Argentina, India, Algeria, Greece, Romania, New Zealand, United Arab Emirates, Finland, Saudi Arabia, Thailand, Spain, Peru, Russia, United States, Taiwan, Philippines, Belarus, Lebanon, Japan, Egypt, Portugal, Kuwait, Chile, Israel, Australia, Mexico, Poland, South Africa, Norway, Switzerland
- Last Updated
- 1 week ago
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