AFTER THE NEW UPDATE, CANT CHANGE LANGUAGE TO ENGLISH
UPDATE THE LANGUAGE STYSTEM!
Yes, Taobao is free to download, however it contains in-app purchases or subscription offerings.
⚠️ Warning: Multiple users of Taobao have mentioned scam or fraud. Investigate thoroughly before using this app.
Taobao has several in-app purchases/subscriptions, the average in-app price is 1,198.50 RM.
To get estimated revenue of Taobao app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.4 out of 5
7,358 ratings in Malaysia
UPDATE THE LANGUAGE STYSTEM!
Lousy handling customer issue. Customer service passing to Escalation team, then escalation team pass back the ball to customer service. Poor system. Old fashioned customer service and escalation team. As an end user, no choice to accept under refund schemes. I’m a Malaysia user, while payment through my credit card, so fast system approved. When go into parcel not delivered and request for refund payment, said the escalation team cannot link to Taobao, and calling Taobao customer service, they talk another thing. A small claim delayed until months. Response very slow. No way to expedite. My payment listed so clear in Tao Bao but the Tao Bao leave a third party who not clear about every single details of payment to handle the end user. Most fascinating part is when they ask to screenshots at chat, Tao Bao chat cos not have this function. Only customer service got. But customer service and escalation team not communicated. Wasting my time. Tao Bao, when get payment very fast. When something went wrong, to get back your money, they come a lot of patterns. This is Tao Bao
The entire app is in Chinese. How can non-Chinese speakers use it? I’m extremely disappointed. If you're planning to expand into international markets, you must ensure that an English version is available.
Too much spamming
你好,关于最近菜鸟在马来西亚的新伙伴Flash Express,我想分享,这个公司已经很多负评了。他们的送货员没有拨打电话给我,却谎称没有人接听。我网上查了,真的好多这个事件已发生过。我过去很常购买淘宝,因为lazada express过去的服务都很好,我之前没有遇到任何问题。希望菜鸟可以再考虑找个比较靠谱的马来西亚送货平台。
体验感越来越差 什么都抽钱 但是服务没有提升 真的很失望
I purchased a down jacket from Taobao, specifically a Boneless branded item, as advertised by the seller. However, what I received was a completely unbranded jacket that was far from what I had ordered. The seller blatantly misrepresented the product, and when I tried to resolve the issue through Taobao’s customer service, I was left disappointed. Taobao didn’t provide any meaningful help or compensation, leaving me stuck with a fake product. This experience has seriously made me question the platform’s oversight and customer protection policies. If Taobao doesn’t hold sellers accountable for misleading buyers, it makes it hard to trust shopping on this platform.
I’m using ios18.1 and still doesn’t have English translation version
Hope that that english interface more smooth and better than this. It will help many people using your platform☺️
The link sent by my friend sometimes can open after a while cannot open Don’t allow to search But my friend can search top sales and a lot reviewer
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Category
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Rank
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Top Free
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2
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Top Free
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3
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Top Free
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4
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Top Free
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8
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Top Free
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20
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