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【服务项目】:跑腿排队:提前排队、预约;代办问诊:帮您代办异地问诊、全程无忧;送取结果:我们帮您取结果,周到细心;代办买药:帮您代办买药并细心提醒;代办出入院:代办出入院手续、快速高效;全程陪诊:全天候贴心陪伴、解疑答惑。
【服务对象】:重点服务中老年人就医,母婴群体,慢病群体、行动不便群体及工作繁忙的年轻人士,为其提供全程陪诊、车接车送、诊前咨询、代办问诊买药送药、送取结果、病案到家、院内护理等专业服务。
【服务流程】:诊前问询→预定车辆→陪同就诊→手续代办→电话回访→往返接送→全程陪伴→病历总结
【服务内容】:
01约定就诊行程:陪诊师接单后主动与客户联系,沟通就诊需求,约定就诊行程。陪诊师按约定时间,到指定地点接客户去医院就诊(交通费客户自理)
02挂号候诊:窗口挂号、预约取号
03候诊排队:代客户候诊排队、候诊提醒
04缴费排队:挂号费、检查费等环节排队费用代缴
05预约排队:窗口预约检查,取送报告及化验结果
06检查陪同:门诊各项检查陪同(胃肠镜检查)
07输液陪护:门诊输液陪同
08窗口取药:排队取药
09住院办理:住院手续,出院手续、饭卡办理
10解读医嘱:解读医嘱内容,用药说明及注意事项。整理就诊病历,预定车辆送您回家
11电话回访:服务结束之后,陪诊平台的陪诊师人员会电话诊后回访客户,专业护理指导,持续关注患者的健康状况
【服务保障】:让您摆脱看病难的烦恼,陪诊师进行就医全程陪同,包含接送服务(交通费客户自理)、院内就医服务,诊前病情问询,协助客户院内取号,陪同缴费、就诊、做相应检查、取送检查和化验结果、取药、办理相应的各项手续,解读医嘱等。贴心服务全程陪伴,让您全程就医无忧。
【服务亮点】
省钱:陪诊人员会为患者提供更多的就医经验与指导,让患者在就医上少走弯路;
省时:就诊当日陪诊人员会尽可能早的为患者取得最前面的顺序号,以使就诊完后尽早回家或做相关检查;
省力:陪诊人员会随时为您关注医生出诊动态,避免医生临时停诊导致您白跑一趟;
省心:患者前往异地就医前,如有需要可委托陪诊人员帮忙预约离医院最近的食宿。
【服务范围】
陪诊APP下单,覆盖全北京。
客服热线:010-68189877
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