---
title: "Apple Support - Reviews, Revenue and Downloads in New Zealand | Apple App Store"
description: "Need help? Get the support you need for the Apple products you love — all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out h"
---

# Apple Support — New Zealand
> We’re here to help

![Apple Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/1e/02/bd1e028f-cab6-5301-16e2-c9ced7bc9a9f/AppIcon-0-1x_U007epad-0-0-0-1-0-0-P3-0-0-0-85-220-0.png/400x400bb.png)

**Developer:** [Apple](https://apptail.io/developer/apple-Dg) (United States)
**Category:** Utilities
**Rating:** 3.7/5 (174 ratings)
**Price:** Free
**Bundle ID:** com.apple.supportapp
**Store:** Apple App Store
**Country:** New Zealand
**Version:** 5.17.1 (released 2026-11-04)
**Original Release:** 2017-05-10

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/nz/app/app/id1130498044)
**AppTail Page:** [https://apptail.io/app/apple-ZFj/new-zealand](https://apptail.io/app/apple-ZFj/new-zealand)

## Apple Support Description
Need help? Get the support you need for the Apple products you love — all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out how to manage your subscriptions, reset your Apple Account password and more. Chat with us to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store to book a reservation.

Note: The Apple Support app, AppleCare plans, and certain features of the app and/or AppleCare plans are available only in selected countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions.  If you purchase AppleCare+ with Theft and Loss in Australia, your Terms and Conditions can be found at apple.com/au/legal/sales-support/applecare/applecareplus/au/tl/. See apple.com/legal/privacy for the Apple Privacy Policy.

## Apple Support Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/bf/30/c7/bf30c7f2-aa1d-8f19-18f8-80a7a6f87f72/2e7a44d0-3261-4a6c-af80-c61446b4c3c0_iphone-14-pro-01-landing-en_US.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/00/cd/df/00cddf7b-faa1-b6f6-8626-3415e6f549cb/b4c4890d-6a38-495a-836a-d46b18973125_iphone-14-pro-02-solutions-en_US.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/74/bf/06/74bf0619-30ed-62e5-ccf5-e16ec60024dc/b9f96331-6b18-43dd-ae2b-2df9a27ea53d_iphone-14-pro-04-reservation-en_US.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b1/10/ea/b110ea59-8b06-6f13-76ed-247662b954ac/33bc9d4a-1c38-4b93-a944-3c678e1a2d28_iphone-14-pro-06-services-en_US.png/2688x1242.png)

## Apple Support Rating Breakdown in New Zealand
- 5 stars: 88 (51%)
- 4 stars: 24 (14%)
- 3 stars: 18 (10%)
- 2 stars: 7 (4%)
- 1 stars: 37 (21%)

## Apple Support Reviews in New Zealand

### ***** "sisifa moeaki"
sisifa moeaki
-- sisifa moeaki, 2025-06-08

### ***** "Love this app!"
This app is extremely helpful It connects me with real time people, and It’s easy to find my local service centre to get my phone fixed when needed.

This app is easy to use and very quick I can schedule call back appointment’s or call them by the app. 

However I would like to see this app updated with new features.
-- NZ_person, 2025-02-05

### *---- "Rejects my phone number"
I can’t contact support
-- LordGnarts, 2024-09-26

### ****- "Why"
How to redeem Apple Card
-- how iz it takin, 2024-08-29

### ***** "Issue with MacBook Air"
Glad I downloaded this app.  Had an issue with MacBook Air 2020 time/date not updating automatically.  Helpdesk was very helpful and resolved the issue straight away.
-- Chipstah, 2024-03-13

### ***** "Love Apple"
Everytime I ask for help Apple is always there and they never get tired of me either😭 the staff are literally amazing and try everything in their power to help dispite more issues appearing. I seriously love Apple support they really do give the best support❤️
-- parisiscool123, 2024-03-09

### *---- "you broke me"
this apple is not supporting me they broke me totally ruined of this
-- mizzwahh, 2024-02-15

### ***** "Apple Support"
Hi everyone, I know that sometimes Apple Support may not be reliable. But it’s really the opposite! All the staff are so welcoming and kind to whoever they talk to, they give all the support they need. One of the staff even left me a voicemail saying if we could reconnect because our call got cut off. Normally staff never call back, but today is the best call of my life from Apple. It just gave me so much joy getting a message asking if I needed more support. I really advise that you use Apple support when you need it!

Thank you so much for all the help and support!
-- ShortGuest, 2023-05-30

### *---- "Another push away"
This app is trying to push you as far away from support. It’s like a maze trying to actually get help and the barriers they put in place are cleverly designed to make you want to give up. It’s a scam app.
-- Karlostrum, 2023-05-26

### *---- "Speaker fault"
Due to software problem my normal speaker stop working and using loud speaker for answering the phone. Coming same problems in other iphone 12 software
-- bdbjnb, 2022-11-23

[View all Apple Support reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Apple Support Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Utilities | #9 |
| Top Free | China | Utilities | #12 |
| Top Free | South Korea | Utilities | #13 |
| Top Free | Singapore | Utilities | #13 |
| Top Free | Hong Kong SAR China | Utilities | #13 |
| Top Free | Mexico | Utilities | #14 |
| Top Free | Spain | Utilities | #14 |
| Top Free | United Arab Emirates | Utilities | #14 |
| Top Free | Austria | Utilities | #15 |
| Top Free | Canada | Utilities | #15 |
| Top Free | Australia | Utilities | #15 |
| Top Free | Türkiye | Utilities | #15 |
| Top Free | Egypt | Utilities | #16 |
| Top Free | Taiwan | Utilities | #16 |
| Top Free | Peru | Utilities | #16 |
| Top Free | United Kingdom | Utilities | #16 |
| Top Free | Thailand | Utilities | #17 |
| Top Free | Germany | Utilities | #17 |
| Top Free | Philippines | Utilities | #17 |
| Top Free | Lebanon | Utilities | #18 |
| Top Free | Japan | Utilities | #18 |
| Top Free | Algeria | Utilities | #18 |
| Top Free | Ireland | Utilities | #18 |
| Top Free | Italy | Utilities | #18 |
| Top Free | Colombia | Utilities | #19 |
| Top Free | Hungary | Utilities | #19 |
| Top Free | Switzerland | Utilities | #20 |
| Top Free | Saudi Arabia | Utilities | #21 |
| Top Free | Malaysia | Utilities | #21 |
| Top Free | Ecuador | Utilities | #21 |
| Top Free | South Africa | Utilities | #22 |
| Top Free | India | Utilities | #23 |
| Top Free | Israel | Utilities | #24 |
| Top Free | Sweden | Utilities | #25 |
| Top Free | New Zealand | Utilities | #25 |
| Top Free | Netherlands | Utilities | #26 |
| Top Free | Poland | Utilities | #26 |
| Top Free | Chile | Utilities | #27 |
| Top Free | Brazil | Utilities | #27 |
| Top Free | Czechia | Utilities | #27 |
| Top Free | France | Utilities | #28 |
| Top Free | Belgium | Utilities | #28 |
| Top Free | Azerbaijan | Utilities | #28 |
| Top Free | Portugal | Utilities | #28 |
| Top Free | Kuwait | Utilities | #28 |
| Top Free | Dominican Republic | Utilities | #29 |
| Top Free | Romania | Utilities | #29 |
| Top Free | Vietnam | Utilities | #29 |
| Top Free | Nigeria | Utilities | #30 |
| Top Free | Argentina | Utilities | #31 |
| Top Free | Pakistan | Utilities | #33 |
| Top Free | Denmark | Utilities | #34 |
| Top Free | Indonesia | Utilities | #35 |
| Top Free | Greece | Utilities | #35 |
| Top Free | Finland | Utilities | #36 |
| Top Free | Ukraine | Utilities | #37 |
| Top Free | Kazakhstan | Utilities | #39 |
| Top Free | Norway | Utilities | #40 |
| Top Free | Russia | Utilities | #58 |
| Top Free | Belarus | Utilities | #66 |
| Top Free | China | Overall | #96 |
| Top Free | Algeria | Overall | #130 |
| Top Free | Singapore | Overall | #130 |
| Top Free | Hong Kong SAR China | Overall | #134 |
| Top Free | Egypt | Overall | #135 |
| Top Free | Peru | Overall | #140 |
| Top Free | Ecuador | Overall | #156 |
| Top Free | Colombia | Overall | #158 |
| Top Free | Germany | Overall | #168 |
| Top Free | Lebanon | Overall | #172 |
| Top Free | United Arab Emirates | Overall | #172 |
| Top Free | United States | Overall | #176 |
| Top Free | Canada | Overall | #178 |
| Top Free | Switzerland | Overall | #180 |
| Top Free | Mexico | Overall | #181 |
| Top Free | Australia | Overall | #187 |
| Top Free | Austria | Overall | #189 |
| Top Free | Türkiye | Overall | #195 |
| Top Free | Italy | Overall | #200 |
| Top Free | Japan | Overall | #200 |
| Top Free | Dominican Republic | Overall | #200 |
| Top Free | Saudi Arabia | Overall | #203 |
| Top Free | Israel | Overall | #205 |
| Top Free | Spain | Overall | #205 |
| Top Free | India | Overall | #211 |
| Top Free | Pakistan | Overall | #213 |
| Top Free | Azerbaijan | Overall | #214 |
| Top Free | Ireland | Overall | #219 |
| Top Free | Taiwan | Overall | #231 |
| Top Free | United Kingdom | Overall | #232 |
| Top Free | France | Overall | #240 |
| Top Free | Kuwait | Overall | #246 |
| Top Free | Hungary | Overall | #247 |

## Apple Support Discovered Keywords
- find my ipad
- find my device
- find my app
- find my
- apple support app
- support
- apple support
- airpods

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## Apple Support Available In
- [China](https://apptail.io/app/apple-ZFj/china)
- [United States](https://apptail.io/app/apple-ZFj/united-states)
- [Japan](https://apptail.io/app/apple-ZFj/japan)
- [India](https://apptail.io/app/apple-ZFj/india)
- [Saudi Arabia](https://apptail.io/app/apple-ZFj/saudi-arabia)
- [Russia](https://apptail.io/app/apple-ZFj/russia)
- [Türkiye](https://apptail.io/app/apple-ZFj/turkey)
- [Thailand](https://apptail.io/app/apple-ZFj/thailand)
- [United Kingdom](https://apptail.io/app/apple-ZFj/united-kingdom)
- [Germany](https://apptail.io/app/apple-ZFj/germany)
- [France](https://apptail.io/app/apple-ZFj/france)
- [Canada](https://apptail.io/app/apple-ZFj/canada)
- [Brazil](https://apptail.io/app/apple-ZFj/brazil)
- [Italy](https://apptail.io/app/apple-ZFj/italy)
- [Taiwan](https://apptail.io/app/apple-ZFj/taiwan)
- [Mexico](https://apptail.io/app/apple-ZFj/mexico)
- [Australia](https://apptail.io/app/apple-ZFj/australia)
- [Spain](https://apptail.io/app/apple-ZFj/spain)
- [Vietnam](https://apptail.io/app/apple-ZFj/vietnam)
- [United Arab Emirates](https://apptail.io/app/apple-ZFj/united-arab-emirates)
- [Malaysia](https://apptail.io/app/apple-ZFj/malaysia)
- [Indonesia](https://apptail.io/app/apple-ZFj/indonesia)
- [Cambodia](https://apptail.io/app/apple-ZFj/cambodia)
- [Egypt](https://apptail.io/app/apple-ZFj/egypt)
- [Philippines](https://apptail.io/app/apple-ZFj/philippines)
- [Hong Kong SAR China](https://apptail.io/app/apple-ZFj/hong-kong)
- [South Korea](https://apptail.io/app/apple-ZFj/south-korea)
- [Netherlands](https://apptail.io/app/apple-ZFj/netherlands)
- [Nigeria](https://apptail.io/app/apple-ZFj/nigeria)
- [Switzerland](https://apptail.io/app/apple-ZFj/switzerland)
- [Singapore](https://apptail.io/app/apple-ZFj/singapore)
- [Sweden](https://apptail.io/app/apple-ZFj/sweden)
- [Colombia](https://apptail.io/app/apple-ZFj/colombia)
- [Pakistan](https://apptail.io/app/apple-ZFj/pakistan)
- [Belgium](https://apptail.io/app/apple-ZFj/belgium)
- [Ghana](https://apptail.io/app/apple-ZFj/ghana)
- [Ukraine](https://apptail.io/app/apple-ZFj/ukraine)
- [Poland](https://apptail.io/app/apple-ZFj/poland)
- [Argentina](https://apptail.io/app/apple-ZFj/argentina)
- [Austria](https://apptail.io/app/apple-ZFj/austria)
- [Senegal](https://apptail.io/app/apple-ZFj/senegal)
- [Chile](https://apptail.io/app/apple-ZFj/chile)
- [Israel](https://apptail.io/app/apple-ZFj/israel)
- [Jordan](https://apptail.io/app/apple-ZFj/jordan)
- [Denmark](https://apptail.io/app/apple-ZFj/denmark)
- [Norway](https://apptail.io/app/apple-ZFj/norway)
- [Romania](https://apptail.io/app/apple-ZFj/romania)
- [South Africa](https://apptail.io/app/apple-ZFj/south-africa)
- [Czechia](https://apptail.io/app/apple-ZFj/czechia)
- [Algeria](https://apptail.io/app/apple-ZFj/algeria)
- [Portugal](https://apptail.io/app/apple-ZFj/portugal)
- [Kuwait](https://apptail.io/app/apple-ZFj/kuwait)
- [Qatar](https://apptail.io/app/apple-ZFj/qatar)
- [New Zealand](https://apptail.io/app/apple-ZFj/new-zealand)
- [Kazakhstan](https://apptail.io/app/apple-ZFj/kazakhstan)
- [Oman](https://apptail.io/app/apple-ZFj/oman)
- [Ireland](https://apptail.io/app/apple-ZFj/ireland)
- [Dominican Republic](https://apptail.io/app/apple-ZFj/dominican-republic)
- [Hungary](https://apptail.io/app/apple-ZFj/hungary)
- [Uzbekistan](https://apptail.io/app/apple-ZFj/uzbekistan)
- [Mali](https://apptail.io/app/apple-ZFj/mali)
- [Nepal](https://apptail.io/app/apple-ZFj/nepal)
- [Sri Lanka](https://apptail.io/app/apple-ZFj/sri-lanka)
- [Finland](https://apptail.io/app/apple-ZFj/finland)
- [Greece](https://apptail.io/app/apple-ZFj/greece)
- [Bulgaria](https://apptail.io/app/apple-ZFj/bulgaria)
- [Bahrain](https://apptail.io/app/apple-ZFj/bahrain)
- [Lebanon](https://apptail.io/app/apple-ZFj/lebanon)
- [Peru](https://apptail.io/app/apple-ZFj/peru)
- [Tanzania](https://apptail.io/app/apple-ZFj/tanzania)
- [Kenya](https://apptail.io/app/apple-ZFj/kenya)
- [Slovakia](https://apptail.io/app/apple-ZFj/slovakia)
- [Yemen](https://apptail.io/app/apple-ZFj/yemen)
- [Angola](https://apptail.io/app/apple-ZFj/angola)
- [Tunisia](https://apptail.io/app/apple-ZFj/tunisia)
- [Ecuador](https://apptail.io/app/apple-ZFj/ecuador)
- [Macao SAR China](https://apptail.io/app/apple-ZFj/macau)
- [Azerbaijan](https://apptail.io/app/apple-ZFj/azerbaijan)
- [Belarus](https://apptail.io/app/apple-ZFj/belarus)
- [Armenia](https://apptail.io/app/apple-ZFj/armenia)
- [Uganda](https://apptail.io/app/apple-ZFj/uganda)
- [Cyprus](https://apptail.io/app/apple-ZFj/cyprus)
- [Costa Rica](https://apptail.io/app/apple-ZFj/costa-rica)
- [Guatemala](https://apptail.io/app/apple-ZFj/guatemala)
- [Luxembourg](https://apptail.io/app/apple-ZFj/luxembourg)
- [Uruguay](https://apptail.io/app/apple-ZFj/uruguay)
- [Croatia](https://apptail.io/app/apple-ZFj/croatia)
- [Venezuela](https://apptail.io/app/apple-ZFj/venezuela)
- [Panama](https://apptail.io/app/apple-ZFj/panama)
- [Honduras](https://apptail.io/app/apple-ZFj/honduras)
- [Bolivia](https://apptail.io/app/apple-ZFj/bolivia)
- [El Salvador](https://apptail.io/app/apple-ZFj/el-salvador)
- [Latvia](https://apptail.io/app/apple-ZFj/latvia)
- [Lithuania](https://apptail.io/app/apple-ZFj/lithuania)
- [Paraguay](https://apptail.io/app/apple-ZFj/paraguay)
- [North Macedonia](https://apptail.io/app/apple-ZFj/north-macedonia)
- [Jamaica](https://apptail.io/app/apple-ZFj/jamaica)
- [Slovenia](https://apptail.io/app/apple-ZFj/slovenia)
- [Nicaragua](https://apptail.io/app/apple-ZFj/nicaragua)
- [Estonia](https://apptail.io/app/apple-ZFj/estonia)
- [Guyana](https://apptail.io/app/apple-ZFj/guyana)
- [Madagascar](https://apptail.io/app/apple-ZFj/madagascar)
- [Namibia](https://apptail.io/app/apple-ZFj/namibia)
- [Iceland](https://apptail.io/app/apple-ZFj/iceland)
- [Mauritius](https://apptail.io/app/apple-ZFj/mauritius)
- [Cayman Islands](https://apptail.io/app/apple-ZFj/cayman-islands)
- [Suriname](https://apptail.io/app/apple-ZFj/suriname)
- [Malta](https://apptail.io/app/apple-ZFj/malta)
- [Botswana](https://apptail.io/app/apple-ZFj/botswana)
- [Belize](https://apptail.io/app/apple-ZFj/belize)
- [Grenada](https://apptail.io/app/apple-ZFj/grenada)
- [Brunei](https://apptail.io/app/apple-ZFj/brunei)
- [Barbados](https://apptail.io/app/apple-ZFj/barbados)
- [British Virgin Islands](https://apptail.io/app/apple-ZFj/british-virgin-islands)
- [Bermuda](https://apptail.io/app/apple-ZFj/bermuda)
- [Montserrat](https://apptail.io/app/apple-ZFj/montserrat)

---

## About AppTail

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