Apple Support

We’re here to help

Published by: Apple

Description

Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans, and/or certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. See apple.com/legal/privacy/ for the Apple Privacy Policy.
Hide Show More...

Screenshots

Apple Support FAQ

  • Is Apple Support free?

    Yes, Apple Support is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Apple Support legit?

    ⚠️ The Apple Support app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Apple Support cost?

    Apple Support is free.

  • What is Apple Support revenue?

    To get estimated revenue of Apple Support app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

3.59 out of 5

1,732 ratings in Canada

5 star
657
4 star
186
3 star
112
2 star
86
1 star
350
Ratings History

Apple Support Reviews

Stop letting ads for games from opening my App Store app on other platforms.

Simone rose on

Canada

Stop letting ads for games from opening my App Store app from other platforms.

Forgotten password and cell number changed

dorbri on

Canada

Have been waiting over a week for response after empl. Said she transferred call

Download

Smithson47 on

Canada

Why is it taking over an hour to download

Connections avec Apple

SI ELLE VIE on

Canada

Déverrouiller mon compte svp

iOS update TERRIBLE

Ijustcannot on

Canada

Absolutely loathe the new update. My photos app is god awful to try use!! Please change it back

No rating yet BUT

🔎🔍🔎🔍🔎🔍 on

Canada

Those of you with gift card issues, YOUR FAULT. Im sorry you got scammed but... thats CERTAINLY not APPLE'S fault. Those of you with issues recovering a device... Use a computer and the ITUNES APP on a computer to factory reset. I hate apple. But YOUR issues are NOT reasonable

Merci beaucoup

Mayzange on

Canada

Très bon service et patience de la personne qui m’a aidé

Apple Support App

Alain Michaely on

Canada

Why is it when I download this app, the color is black not blue! Why?

Bom aplicativo

adrian_mendez.00 on

Canada

E um bom aplicativo

Apple and their Apple support are a bunch of crooks

FrustratedoverApplerunaround on

Canada

They stole my $160 with faulty gift card that rip off code and REFUSE to refund money due to the power of the adhesive they use to cover the redemption code. I tried contacting their online support and they “escalate it” to their phone line where the individuals I spoke to in the first claimed they would send me an email with a form to fill out and NEVER sent the form. On the second call they sent the form and I filled it out giving them photos of what they asked for and they asked for me to label the receipts and card with the case id and resend it back. They then wanted everything in 1 photo and then claimed they can’t read it and I send them extra photos where you can see each item individually and nothing happens (Essentially ghosting me to the point where they hope I forget about it). After numerous calls and online chats with their online and offline support. They essentially have now ghosted me and are trying to Hide my negative review of the poor performance. If needs be I’ll post it on X and see how they “censor” that feedback. They gave me the runaround for a whole month hoping they can get away with it. I’m no longer purchasing any more Apple products for myself, family, friends, etc.

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet

Keywords

Apple Support Installs

Last 30 days

Apple Support Revenue

Last 30 days

Apple Support Revenue and Downloads

Gain valuable insights into Apple Support performance with our analytics.
Sign up now to access downloads, revenue, and more.

App Info

Category
Utilities
Publisher
Apple
Languages
Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek (modern), Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Chinese, Slovak, Spanish, Swedish, Thai, Chinese, Turkish, Ukrainian, Vietnamese
Recent release
5.8 (1 month ago )
Released on
Jan 30, 2023 (2 years ago )
Last Updated
3 months ago
This page includes copyrighted content from third parties, shared solely for commentary and research in accordance with fair use under applicable copyright laws. All trademarks, including product, service, and company names or logos, remain the property of their respective owners. Their use here falls under nominative fair use as outlined by trademark laws and does not suggest any affiliation with or endorsement by the trademark holders.