---
title: "Apple 支援 - Reviews, Revenue and Downloads in Hong Kong SAR China | Apple App Store"
description: "需要協助嗎？在同一處為你喜愛的 Apple 產品取得所需支援。「Apple 支援」以個人化的方式為你的所有 Apple 產品和服務提供解決方案。了解如何管理你的訂閱項目、重置「Apple 帳號」密碼等等。與我們交談以針對問題進行故障診斷，或取得引導式的逐步解決方案，自己動手解決問題。此外，如果你決定造訪 Genius Bar 或 Apple 授權維修中心，「Apple 支援」能協助你找到附近的門市"
---

# Apple 支援 — Hong Kong SAR China
> 我們隨時提供協助

![Apple 支援 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/1e/02/bd1e028f-cab6-5301-16e2-c9ced7bc9a9f/AppIcon-0-1x_U007epad-0-0-0-1-0-0-P3-0-0-0-85-220-0.png/400x400bb.png)

**Developer:** [Apple](https://apptail.io/developer/apple-Dg) (United States)
**Category:** Utilities
**Rating:** 3.5/5 (855 ratings)
**Price:** Free
**Bundle ID:** com.apple.supportapp
**Store:** Apple App Store
**Country:** Hong Kong SAR China
**Version:** 5.17.1 (released 2026-11-04)
**Original Release:** 2018-06-13

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/hk/app/app/id1130498044)
**AppTail Page:** [https://apptail.io/app/apple-support-ZFj/hong-kong](https://apptail.io/app/apple-support-ZFj/hong-kong)

## Apple 支援 Description
需要協助嗎？在同一處為你喜愛的 Apple 產品取得所需支援。「Apple 支援」以個人化的方式為你的所有 Apple 產品和服務提供解決方案。了解如何管理你的訂閱項目、重置「Apple 帳號」密碼等等。與我們交談以針對問題進行故障診斷，或取得引導式的逐步解決方案，自己動手解決問題。此外，如果你決定造訪 Genius Bar 或 Apple 授權維修中心，「Apple 支援」能協助你找到附近的門市進行預約。

附註：「Apple 支援」App、AppleCare 專案，及該 App 和/或 AppleCare 專案的某些功能或服務僅於特定國家或地區提供。

你不需要購買 AppleCare+ 服務專案，也可使用「Apple 支援」App。如果你購買 AppleCare+ 服務專案，系統會在你確認購買時，向你的「Apple 帳號」收取費用。若為月付或年付方案（如果你的國家或地區提供這類方案），系統會在當期的帳單結算期結束前 24 小時內，自動向你的帳號收取費用。在購買後，你可以前往裝置上的帳號設定來管理月付或年付方案。規則、限制、條款與約定適用於所有 AppleCare+ 服務專案。若要依地區查看所銷售的「AppleCare+ 服務專案條款與約定」（若有），請前往 apple.com/legal/sales-support/applecare/applecareplus/。所有 AppleCare+ 服務專案均可根據「AppleCare+ 服務專案條款與約定」隨時取消。請前往 apple.com/legal/privacy/，參閱「Apple 隱私權政策」。

## Apple 支援 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/29/09/3e/29093e7e-de5a-aac0-0837-1bb128f34d15/7a4bfe23-a909-4e6b-b8d6-a455df27394e_iPhone-13-Pro-01-LandingScreen-zh_TW.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c1/95/fd/c195fdf8-209a-e030-e28f-707959290c78/68d13865-910b-4376-b938-3f96933715bb_iPhone-13-Pro-02-Solutions-zh_TW.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7f/aa/80/7faa8090-830a-f661-c164-b6b7a1e70c89/97054aed-4542-4d5e-a879-4f45eb59ae35_iPhone-13-Pro-04-Reservation-zh_TW.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/27/a4/b8/27a4b876-39a8-9fe0-b07e-93adffc1fa43/f03c75b2-c680-4ab0-87fc-221338f4014a_iPhone-13-Pro-06-ServicesNoInfo-zh_TW.png/2688x1242.png)

## Apple 支援 Rating Breakdown in Hong Kong SAR China
- 5 stars: 401 (47%)
- 4 stars: 108 (13%)
- 3 stars: 79 (9%)
- 2 stars: 59 (7%)
- 1 stars: 208 (24%)

## Apple 支援 Reviews in Hong Kong SAR China

### *---- "Not competent supports"
Not competent supports Vishal idiot
-- Artemi Lebedev, 2026-04-10

### ***** "😁"
...😊😂☺️🥰😜🏨 ＇，🧣❌ //！，
-- wailoklau26, 2026-03-10

### ***** "Good"
Good
-- Johnnytutiger, 2025-11-11

### ***-- "Cannot download the app if the ios is under ios18"
Iphone 8 only allowed ios16 installed on the device….
however the the support app requires ios18 or higher, does it mean apple will NOT provide any support through app on older iPhone which only runs ios16/17? ?
-- blevvheat, 2025-10-17

### *---- "醜陋的圖標"
你們自覺液態玻璃很榮耀是嗎？眞膚淺⋯⋯
-- philippe GUO, 2025-10-11

### **--- "upgrade到iOS 26之後，apps一更新就跳咗去google play, 點解？"
upgrade到iOS 26之後，apps一更新就跳咗去google play, 點解？
-- gcinhk, 2025-09-25

### ***** "app support"
security
-- Nicole2177, 2025-07-25

### ***** "支援很好"
很用心幫助
-- 😱😱😕, 2025-07-24

### *---- "照片無法在 iPhone 中刪除或編輯，使用體驗受限"
我在 iPhone 上發現部分照片出現「製作副本後編輯」情況，但無法直接編輯或刪除原圖，尤其係電腦壞咗之後，無法再透過原裝置同步管理，令管理相片變得非常困難。我希望 Apple 可以改善照片管理方式，例如：

• 容許在手機直接刪除來自同步或副本的相片
• 明確顯示哪些相片屬於同步來源／唯讀狀態
• 提供簡易方式將這類相片搬回 iCloud 或本機自由管理
-- do the best8888, 2025-07-22

### ***** "But"
Big
-- Huh bbhh, 2025-07-14

### *---- "更新"
不能正常顯示更新
-- 繼續低調, 2025-05-25

### ****- "Improvement"
Prefer Online repair save timing manpower , small repair just a few seconds success , prefers to pay  repairing 
charges
-- mike CM Lui, 2025-04-30

### ***** "實用"
功能性慢慢地齊全 及 能做到的幫助都多了很多
-- Peng Kun Scott GU, 2025-03-20

### ***** "可以退款"
當你不想課的時候，可以退款
-- 生气死掉, 2025-02-17

### **--- "點解app 難搵線上客服"
點解app 難搵線上客服
-- Yslqaz, 2024-11-16

### ***** "iOS"
請問怎樣可以取得iOS 18的程式。           手機新手
-- 比不知名入浸的手機新仔, 2024-11-01

### ***** "Wats app"
Hi!
I need help because.I can’t make an outgoing call and i cant receive incoming calls on my watsapp.what do i need to do? 
Thanks
Lyn
-- ambotay, 2024-11-01

### *---- "Photo app problem"
Get back to the original, this update is the bad ever.
-- Table for 3, 2024-10-10

### ***-- "Flat system"
The phone number a.
-- icybabypig, 2024-08-14

### *---- "Useless! Can’t help you but waste your time"
They locked my Apple ID. I verified my mobile numbers, email and Lock Screen code. Still lock my Apple ID. isupport didn’t help any. Waste my time and customer service people can’t help any. Just waste your time
-- AlsonAY, 2024-07-25

[View all Apple 支援 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Apple 支援 Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Utilities | #8 |
| Top Free | Singapore | Utilities | #8 |
| Top Free | Taiwan | Utilities | #11 |
| Top Free | China | Utilities | #12 |
| Top Free | United Arab Emirates | Utilities | #13 |
| Top Free | South Korea | Utilities | #14 |
| Top Free | Australia | Utilities | #14 |
| Top Free | Hong Kong SAR China | Utilities | #14 |
| Top Free | Italy | Utilities | #14 |
| Top Free | South Africa | Utilities | #15 |
| Top Free | Mexico | Utilities | #16 |
| Top Free | Lebanon | Utilities | #16 |
| Top Free | Canada | Utilities | #16 |
| Top Free | Austria | Utilities | #17 |
| Top Free | Spain | Utilities | #17 |
| Top Free | Egypt | Utilities | #17 |
| Top Free | United Kingdom | Utilities | #17 |
| Top Free | Switzerland | Utilities | #17 |
| Top Free | Colombia | Utilities | #18 |
| Top Free | Germany | Utilities | #18 |
| Top Free | Algeria | Utilities | #18 |
| Top Free | Ireland | Utilities | #19 |
| Top Free | Hungary | Utilities | #19 |
| Top Free | Türkiye | Utilities | #19 |
| Top Free | Peru | Utilities | #19 |
| Top Free | Kuwait | Utilities | #19 |
| Top Free | Philippines | Utilities | #20 |
| Top Free | Saudi Arabia | Utilities | #20 |
| Top Free | Malaysia | Utilities | #20 |
| Top Free | Netherlands | Utilities | #21 |
| Top Free | Poland | Utilities | #21 |
| Top Free | Thailand | Utilities | #23 |
| Top Free | Japan | Utilities | #23 |
| Top Free | Israel | Utilities | #23 |
| Top Free | Ecuador | Utilities | #24 |
| Top Free | Sweden | Utilities | #24 |
| Top Free | India | Utilities | #24 |
| Top Free | Czechia | Utilities | #25 |
| Top Free | Brazil | Utilities | #28 |
| Top Free | France | Utilities | #28 |
| Top Free | Azerbaijan | Utilities | #29 |
| Top Free | Chile | Utilities | #29 |
| Top Free | Vietnam | Utilities | #30 |
| Top Free | Nigeria | Utilities | #30 |
| Top Free | Argentina | Utilities | #30 |
| Top Free | Belgium | Utilities | #30 |
| Top Free | New Zealand | Utilities | #31 |
| Top Free | Greece | Utilities | #32 |
| Top Free | Dominican Republic | Utilities | #32 |
| Top Free | Romania | Utilities | #33 |
| Top Free | Kazakhstan | Utilities | #34 |
| Top Free | Portugal | Utilities | #36 |
| Top Free | Pakistan | Utilities | #36 |
| Top Free | Ukraine | Utilities | #36 |
| Top Free | Finland | Utilities | #37 |
| Top Free | Indonesia | Utilities | #37 |
| Top Free | Norway | Utilities | #38 |
| Top Free | Denmark | Utilities | #38 |
| Top Free | Russia | Utilities | #64 |
| Top Free | Belarus | Utilities | #69 |
| Top Free | China | Overall | #92 |
| Top Free | Singapore | Overall | #118 |
| Top Free | Hong Kong SAR China | Overall | #123 |
| Top Free | Algeria | Overall | #137 |
| Top Free | Lebanon | Overall | #150 |
| Top Free | Egypt | Overall | #152 |
| Top Free | Colombia | Overall | #157 |
| Top Free | Peru | Overall | #158 |
| Top Free | United Arab Emirates | Overall | #161 |
| Top Free | Ecuador | Overall | #166 |
| Top Free | Italy | Overall | #175 |
| Top Free | Australia | Overall | #177 |
| Top Free | South Africa | Overall | #178 |
| Top Free | United States | Overall | #185 |
| Top Free | Israel | Overall | #185 |
| Top Free | Türkiye | Overall | #187 |
| Top Free | Dominican Republic | Overall | #196 |
| Top Free | Mexico | Overall | #198 |
| Top Free | Kuwait | Overall | #198 |
| Top Free | Saudi Arabia | Overall | #199 |
| Top Free | Germany | Overall | #201 |
| Top Free | Austria | Overall | #203 |
| Top Free | Canada | Overall | #203 |
| Top Free | Spain | Overall | #205 |
| Top Free | Switzerland | Overall | #208 |
| Top Free | Pakistan | Overall | #212 |
| Top Free | India | Overall | #223 |
| Top Free | Argentina | Overall | #229 |
| Top Free | France | Overall | #234 |
| Top Free | Malaysia | Overall | #240 |
| Top Free | Ireland | Overall | #241 |
| Top Free | Azerbaijan | Overall | #241 |
| Top Free | Netherlands | Overall | #246 |
| Top Free | Chile | Overall | #248 |

## Apple 支援 Discovered Keywords
- apple developer
- apple 支援
- eject water
- find pop ups
- color lock 3d

## Apps Similar to Apple 支援
- [3d Scanner App™](https://apptail.io/app/3d-scanner-app-Cwp/hong-kong)
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- [分贝仪-精准实时检测](https://apptail.io/app/app-FoYb/hong-kong)
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## Apple 支援 Available In
- [China](https://apptail.io/app/apple-support-ZFj/china)
- [United States](https://apptail.io/app/apple-support-ZFj/united-states)
- [Japan](https://apptail.io/app/apple-support-ZFj/japan)
- [India](https://apptail.io/app/apple-support-ZFj/india)
- [Saudi Arabia](https://apptail.io/app/apple-support-ZFj/saudi-arabia)
- [Russia](https://apptail.io/app/apple-support-ZFj/russia)
- [Türkiye](https://apptail.io/app/apple-support-ZFj/turkey)
- [Thailand](https://apptail.io/app/apple-support-ZFj/thailand)
- [United Kingdom](https://apptail.io/app/apple-support-ZFj/united-kingdom)
- [Germany](https://apptail.io/app/apple-support-ZFj/germany)
- [France](https://apptail.io/app/apple-support-ZFj/france)
- [Canada](https://apptail.io/app/apple-support-ZFj/canada)
- [Brazil](https://apptail.io/app/apple-support-ZFj/brazil)
- [Italy](https://apptail.io/app/apple-support-ZFj/italy)
- [Taiwan](https://apptail.io/app/apple-support-ZFj/taiwan)
- [Mexico](https://apptail.io/app/apple-support-ZFj/mexico)
- [Australia](https://apptail.io/app/apple-support-ZFj/australia)
- [Spain](https://apptail.io/app/apple-support-ZFj/spain)
- [Vietnam](https://apptail.io/app/apple-support-ZFj/vietnam)
- [United Arab Emirates](https://apptail.io/app/apple-support-ZFj/united-arab-emirates)
- [Malaysia](https://apptail.io/app/apple-support-ZFj/malaysia)
- [Indonesia](https://apptail.io/app/apple-support-ZFj/indonesia)
- [Cambodia](https://apptail.io/app/apple-support-ZFj/cambodia)
- [Egypt](https://apptail.io/app/apple-support-ZFj/egypt)
- [Philippines](https://apptail.io/app/apple-support-ZFj/philippines)
- [Hong Kong SAR China](https://apptail.io/app/apple-support-ZFj/hong-kong)
- [South Korea](https://apptail.io/app/apple-support-ZFj/south-korea)
- [Netherlands](https://apptail.io/app/apple-support-ZFj/netherlands)
- [Nigeria](https://apptail.io/app/apple-support-ZFj/nigeria)
- [Switzerland](https://apptail.io/app/apple-support-ZFj/switzerland)
- [Singapore](https://apptail.io/app/apple-support-ZFj/singapore)
- [Sweden](https://apptail.io/app/apple-support-ZFj/sweden)
- [Colombia](https://apptail.io/app/apple-support-ZFj/colombia)
- [Pakistan](https://apptail.io/app/apple-support-ZFj/pakistan)
- [Belgium](https://apptail.io/app/apple-support-ZFj/belgium)
- [Ghana](https://apptail.io/app/apple-support-ZFj/ghana)
- [Ukraine](https://apptail.io/app/apple-support-ZFj/ukraine)
- [Poland](https://apptail.io/app/apple-support-ZFj/poland)
- [Argentina](https://apptail.io/app/apple-support-ZFj/argentina)
- [Austria](https://apptail.io/app/apple-support-ZFj/austria)
- [Senegal](https://apptail.io/app/apple-support-ZFj/senegal)
- [Chile](https://apptail.io/app/apple-support-ZFj/chile)
- [Israel](https://apptail.io/app/apple-support-ZFj/israel)
- [Jordan](https://apptail.io/app/apple-support-ZFj/jordan)
- [Denmark](https://apptail.io/app/apple-support-ZFj/denmark)
- [Norway](https://apptail.io/app/apple-support-ZFj/norway)
- [Romania](https://apptail.io/app/apple-support-ZFj/romania)
- [South Africa](https://apptail.io/app/apple-support-ZFj/south-africa)
- [Czechia](https://apptail.io/app/apple-support-ZFj/czechia)
- [Algeria](https://apptail.io/app/apple-support-ZFj/algeria)
- [Portugal](https://apptail.io/app/apple-support-ZFj/portugal)
- [Kuwait](https://apptail.io/app/apple-support-ZFj/kuwait)
- [Qatar](https://apptail.io/app/apple-support-ZFj/qatar)
- [New Zealand](https://apptail.io/app/apple-support-ZFj/new-zealand)
- [Kazakhstan](https://apptail.io/app/apple-support-ZFj/kazakhstan)
- [Oman](https://apptail.io/app/apple-support-ZFj/oman)
- [Ireland](https://apptail.io/app/apple-support-ZFj/ireland)
- [Dominican Republic](https://apptail.io/app/apple-support-ZFj/dominican-republic)
- [Hungary](https://apptail.io/app/apple-support-ZFj/hungary)
- [Uzbekistan](https://apptail.io/app/apple-support-ZFj/uzbekistan)
- [Mali](https://apptail.io/app/apple-support-ZFj/mali)
- [Nepal](https://apptail.io/app/apple-support-ZFj/nepal)
- [Sri Lanka](https://apptail.io/app/apple-support-ZFj/sri-lanka)
- [Finland](https://apptail.io/app/apple-support-ZFj/finland)
- [Greece](https://apptail.io/app/apple-support-ZFj/greece)
- [Bulgaria](https://apptail.io/app/apple-support-ZFj/bulgaria)
- [Bahrain](https://apptail.io/app/apple-support-ZFj/bahrain)
- [Lebanon](https://apptail.io/app/apple-support-ZFj/lebanon)
- [Peru](https://apptail.io/app/apple-support-ZFj/peru)
- [Tanzania](https://apptail.io/app/apple-support-ZFj/tanzania)
- [Kenya](https://apptail.io/app/apple-support-ZFj/kenya)
- [Slovakia](https://apptail.io/app/apple-support-ZFj/slovakia)
- [Yemen](https://apptail.io/app/apple-support-ZFj/yemen)
- [Angola](https://apptail.io/app/apple-support-ZFj/angola)
- [Tunisia](https://apptail.io/app/apple-support-ZFj/tunisia)
- [Ecuador](https://apptail.io/app/apple-support-ZFj/ecuador)
- [Macao SAR China](https://apptail.io/app/apple-support-ZFj/macau)
- [Azerbaijan](https://apptail.io/app/apple-support-ZFj/azerbaijan)
- [Belarus](https://apptail.io/app/apple-support-ZFj/belarus)
- [Armenia](https://apptail.io/app/apple-support-ZFj/armenia)
- [Uganda](https://apptail.io/app/apple-support-ZFj/uganda)
- [Cyprus](https://apptail.io/app/apple-support-ZFj/cyprus)
- [Costa Rica](https://apptail.io/app/apple-support-ZFj/costa-rica)
- [Guatemala](https://apptail.io/app/apple-support-ZFj/guatemala)
- [Luxembourg](https://apptail.io/app/apple-support-ZFj/luxembourg)
- [Uruguay](https://apptail.io/app/apple-support-ZFj/uruguay)
- [Croatia](https://apptail.io/app/apple-support-ZFj/croatia)
- [Venezuela](https://apptail.io/app/apple-support-ZFj/venezuela)
- [Panama](https://apptail.io/app/apple-support-ZFj/panama)
- [Honduras](https://apptail.io/app/apple-support-ZFj/honduras)
- [Bolivia](https://apptail.io/app/apple-support-ZFj/bolivia)
- [El Salvador](https://apptail.io/app/apple-support-ZFj/el-salvador)
- [Latvia](https://apptail.io/app/apple-support-ZFj/latvia)
- [Lithuania](https://apptail.io/app/apple-support-ZFj/lithuania)
- [Paraguay](https://apptail.io/app/apple-support-ZFj/paraguay)
- [North Macedonia](https://apptail.io/app/apple-support-ZFj/north-macedonia)
- [Jamaica](https://apptail.io/app/apple-support-ZFj/jamaica)
- [Slovenia](https://apptail.io/app/apple-support-ZFj/slovenia)
- [Nicaragua](https://apptail.io/app/apple-support-ZFj/nicaragua)
- [Estonia](https://apptail.io/app/apple-support-ZFj/estonia)
- [Guyana](https://apptail.io/app/apple-support-ZFj/guyana)
- [Madagascar](https://apptail.io/app/apple-support-ZFj/madagascar)
- [Namibia](https://apptail.io/app/apple-support-ZFj/namibia)
- [Iceland](https://apptail.io/app/apple-support-ZFj/iceland)
- [Mauritius](https://apptail.io/app/apple-support-ZFj/mauritius)
- [Cayman Islands](https://apptail.io/app/apple-support-ZFj/cayman-islands)
- [Suriname](https://apptail.io/app/apple-support-ZFj/suriname)
- [Malta](https://apptail.io/app/apple-support-ZFj/malta)
- [Botswana](https://apptail.io/app/apple-support-ZFj/botswana)
- [Belize](https://apptail.io/app/apple-support-ZFj/belize)
- [Grenada](https://apptail.io/app/apple-support-ZFj/grenada)
- [Brunei](https://apptail.io/app/apple-support-ZFj/brunei)
- [Barbados](https://apptail.io/app/apple-support-ZFj/barbados)
- [British Virgin Islands](https://apptail.io/app/apple-support-ZFj/british-virgin-islands)
- [Bermuda](https://apptail.io/app/apple-support-ZFj/bermuda)
- [Montserrat](https://apptail.io/app/apple-support-ZFj/montserrat)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*