---
title: "Soporte de Apple - Reviews, Revenue and Downloads in Mexico | Apple App Store"
description: "¿Necesitas ayuda? Obtén el soporte que necesitas para los productos Apple que tanto te gustan; todo en un solo lugar. El soporte técnico de Apple te brinda acceso personalizado a soluciones para todos"
---

# Soporte de Apple — Mexico
> Estamos aquí para ayudarte

![Soporte de Apple App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/1e/02/bd1e028f-cab6-5301-16e2-c9ced7bc9a9f/AppIcon-0-1x_U007epad-0-0-0-1-0-0-P3-0-0-0-85-220-0.png/400x400bb.png)

**Developer:** [Apple](https://apptail.io/developer/apple-Dg) (United States)
**Category:** Utilities
**Rating:** 4.0/5 (1,906 ratings)
**Price:** Free
**Bundle ID:** com.apple.supportapp
**Store:** Apple App Store
**Country:** Mexico
**Version:** 5.17.1 (released 2026-11-04)
**Original Release:** 2016-12-16

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/mx/app/app/id1130498044)
**AppTail Page:** [https://apptail.io/app/apple-support-ZFj/mexico](https://apptail.io/app/apple-support-ZFj/mexico)

## Soporte de Apple Description
¿Necesitas ayuda? Obtén el soporte que necesitas para los productos Apple que tanto te gustan; todo en un solo lugar. El soporte técnico de Apple te brinda acceso personalizado a soluciones para todos los productos y servicios de Apple. Obtén información sobre cómo administrar tus suscripciones, restablecer la contraseña de tu cuenta de Apple y mucho más. Comunícate con nosotros por chat para solucionar un problema o recibir soluciones guiadas paso a paso para que lo resuelvas por tu cuenta. Si decides visitar el Genius Bar o un proveedor de servicios autorizado por Apple, el Soporte técnico de Apple te puede ayudar a encontrar una tienda cercana para reservar una cita.

Nota: La app Soporte de Apple, los planes AppleCare y ciertas funcionalidades de la app o los planes AppleCare solo están disponibles en algunos países o regiones.

No es necesario que compres un plan AppleCare+ para usar la app Soporte de Apple. Si compras un plan AppleCare+, el pago se cargará a tu cuenta de Apple en el momento en que confirmes la compra. En el caso de los planes de pago mensual o anual (si están disponibles en tu país o región), el pago se cargará a tu cuenta automáticamente dentro de las 24 horas anteriores al cierre del período de facturación vigente. Puedes administrar tu plan de pago mensual o anual desde la configuración de tu cuenta en el dispositivo tras finalizar la compra. Las reglas, las restricciones, los términos y las condiciones se aplican a todos los planes AppleCare+. Para ver los Términos y condiciones de los planes AppleCare+ (si hubiera) que se venden por región, consulta apple.com/legal/sales-support/applecare/applecareplus/.  Todos los planes AppleCare+ se pueden cancelar en cualquier momento de acuerdo con los Términos y condiciones de los planes AppleCare+. Consulta apple.com/legal/privacy/ para leer la Política de privacidad de Apple.

## Soporte de Apple Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/42/51/96/42519634-f553-4a8a-1aef-5b2d0822a3b6/24ec55ea-cc9b-43d2-bb9e-15aae006ab0c_iPhone-13-Pro-01-LandingScreen-es_MX.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2b/51/9b/2b519ba7-e227-4e22-045a-88fcc6a83a45/a85b682a-5672-48eb-8902-9622d02e2ddf_iPhone-13-Pro-02-Solutions-es_MX.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/75/89/07/758907c2-eb29-a871-8e5d-62c435bb085c/bb0e75bc-03a0-4a62-879b-675886fa71d4_iPhone-13-Pro-04-Reservation-es_MX.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f2/39/2b/f2392b1a-0f27-626a-70b4-00c423eb5262/6f294791-ee4d-416b-9e2a-9caad95ab378_iPhone-13-Pro-06-ServicesNoInfo-es_MX.png/2688x1242.png)

## Soporte de Apple Rating Breakdown in Mexico
- 5 stars: 1,240 (65%)
- 4 stars: 193 (10%)
- 3 stars: 100 (5%)
- 2 stars: 60 (3%)
- 1 stars: 313 (16%)

## Soporte de Apple Reviews in Mexico

### ***-- "Desbloqueo de iPad"
No me dieron una solución
-- No desbloqueo, 2025-06-21

### ***** "Dj YOOU"
Good
-- 𝓓𝓙 YOOU, 2025-06-03

### *---- "Que buscas"
Por la verga🎭
-- AQUILOSDESPACHO, 2025-06-02

### ***** "Hola"
Hola
-- Hhap 2”01, 2025-05-31

### *---- "Soporte de Apple"
Revisar
-- Ñonhg, 2025-05-24

### ****- "Bloqueo e suscripción"
Fraude
-- Kondor0415, 2025-05-18

### *---- "Soporte Apple care"
Llame para poder verificar porque ya no estaba mi cel con la garantía apple care y me comentaron que como lo compré en otro país y ya vivo en México ya no tengo derecho y ya no puedo seguir pagándolo, mi teléfono está al 100 pero no se me hace una respuesta lógica y cuando contraté el Apple care no me dijeron que si salía del país, perdía mi Apple care
-- Servicio no digno de la marca, 2025-05-17

### *---- "No sirve"
Siempre que quiero hacer algo o ayudar a alguien a restablecer su contraseña me sale (ocurrido un problema al conectar con el servidor )
-- Armandocasas3030, 2025-05-11

### ***** "Soporte"
30
-- Cuervos 222, 2025-04-27

### **--- "Pobre rendimiento"
El iPhone 14 plus es pésimo. Falla mucho. No tiene buena señal y el soporte técnico no sabe qué hacer. No resuelven nada. Estoy harta de iphone
-- YoyiCeO, 2025-04-09

[View all Soporte de Apple reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Soporte de Apple Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Utilities | #8 |
| Top Free | Singapore | Utilities | #8 |
| Top Free | Taiwan | Utilities | #11 |
| Top Free | China | Utilities | #12 |
| Top Free | United Arab Emirates | Utilities | #13 |
| Top Free | South Korea | Utilities | #14 |
| Top Free | Australia | Utilities | #14 |
| Top Free | Hong Kong SAR China | Utilities | #14 |
| Top Free | Italy | Utilities | #14 |
| Top Free | South Africa | Utilities | #15 |
| Top Free | Mexico | Utilities | #16 |
| Top Free | Lebanon | Utilities | #16 |
| Top Free | Canada | Utilities | #16 |
| Top Free | Austria | Utilities | #17 |
| Top Free | Spain | Utilities | #17 |
| Top Free | Egypt | Utilities | #17 |
| Top Free | United Kingdom | Utilities | #17 |
| Top Free | Switzerland | Utilities | #17 |
| Top Free | Colombia | Utilities | #18 |
| Top Free | Germany | Utilities | #18 |
| Top Free | Algeria | Utilities | #18 |
| Top Free | Ireland | Utilities | #19 |
| Top Free | Hungary | Utilities | #19 |
| Top Free | Türkiye | Utilities | #19 |
| Top Free | Peru | Utilities | #19 |
| Top Free | Kuwait | Utilities | #19 |
| Top Free | Philippines | Utilities | #20 |
| Top Free | Saudi Arabia | Utilities | #20 |
| Top Free | Malaysia | Utilities | #20 |
| Top Free | Netherlands | Utilities | #21 |
| Top Free | Poland | Utilities | #21 |
| Top Free | Thailand | Utilities | #23 |
| Top Free | Japan | Utilities | #23 |
| Top Free | Israel | Utilities | #23 |
| Top Free | Ecuador | Utilities | #24 |
| Top Free | Sweden | Utilities | #24 |
| Top Free | India | Utilities | #24 |
| Top Free | Czechia | Utilities | #25 |
| Top Free | Brazil | Utilities | #28 |
| Top Free | France | Utilities | #28 |
| Top Free | Azerbaijan | Utilities | #29 |
| Top Free | Chile | Utilities | #29 |
| Top Free | Vietnam | Utilities | #30 |
| Top Free | Nigeria | Utilities | #30 |
| Top Free | Argentina | Utilities | #30 |
| Top Free | Belgium | Utilities | #30 |
| Top Free | New Zealand | Utilities | #31 |
| Top Free | Greece | Utilities | #32 |
| Top Free | Dominican Republic | Utilities | #32 |
| Top Free | Romania | Utilities | #33 |
| Top Free | Kazakhstan | Utilities | #34 |
| Top Free | Portugal | Utilities | #36 |
| Top Free | Pakistan | Utilities | #36 |
| Top Free | Ukraine | Utilities | #36 |
| Top Free | Finland | Utilities | #37 |
| Top Free | Indonesia | Utilities | #37 |
| Top Free | Norway | Utilities | #38 |
| Top Free | Denmark | Utilities | #38 |
| Top Free | Russia | Utilities | #64 |
| Top Free | Belarus | Utilities | #69 |
| Top Free | China | Overall | #92 |
| Top Free | Singapore | Overall | #118 |
| Top Free | Hong Kong SAR China | Overall | #123 |
| Top Free | Algeria | Overall | #137 |
| Top Free | Lebanon | Overall | #150 |
| Top Free | Egypt | Overall | #152 |
| Top Free | Colombia | Overall | #157 |
| Top Free | Peru | Overall | #158 |
| Top Free | United Arab Emirates | Overall | #161 |
| Top Free | Ecuador | Overall | #166 |
| Top Free | Italy | Overall | #175 |
| Top Free | Australia | Overall | #177 |
| Top Free | South Africa | Overall | #178 |
| Top Free | United States | Overall | #185 |
| Top Free | Israel | Overall | #185 |
| Top Free | Türkiye | Overall | #187 |
| Top Free | Dominican Republic | Overall | #196 |
| Top Free | Mexico | Overall | #198 |
| Top Free | Kuwait | Overall | #198 |
| Top Free | Saudi Arabia | Overall | #199 |
| Top Free | Germany | Overall | #201 |
| Top Free | Austria | Overall | #203 |
| Top Free | Canada | Overall | #203 |
| Top Free | Spain | Overall | #205 |
| Top Free | Switzerland | Overall | #208 |
| Top Free | Pakistan | Overall | #212 |
| Top Free | India | Overall | #223 |
| Top Free | Argentina | Overall | #229 |
| Top Free | France | Overall | #234 |
| Top Free | Malaysia | Overall | #240 |
| Top Free | Ireland | Overall | #241 |
| Top Free | Azerbaijan | Overall | #241 |
| Top Free | Netherlands | Overall | #246 |
| Top Free | Chile | Overall | #248 |

## Soporte de Apple Discovered Keywords
- apple store
- airpod
- air pods
- care
- apple care
- store apple
- apple shop
- apple tienda
- applestore
- appl

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## Soporte de Apple Available In
- [China](https://apptail.io/app/apple-support-ZFj/china)
- [United States](https://apptail.io/app/apple-support-ZFj/united-states)
- [Japan](https://apptail.io/app/apple-support-ZFj/japan)
- [India](https://apptail.io/app/apple-support-ZFj/india)
- [Saudi Arabia](https://apptail.io/app/apple-support-ZFj/saudi-arabia)
- [Russia](https://apptail.io/app/apple-support-ZFj/russia)
- [Türkiye](https://apptail.io/app/apple-support-ZFj/turkey)
- [Thailand](https://apptail.io/app/apple-support-ZFj/thailand)
- [United Kingdom](https://apptail.io/app/apple-support-ZFj/united-kingdom)
- [Germany](https://apptail.io/app/apple-support-ZFj/germany)
- [France](https://apptail.io/app/apple-support-ZFj/france)
- [Canada](https://apptail.io/app/apple-support-ZFj/canada)
- [Brazil](https://apptail.io/app/apple-support-ZFj/brazil)
- [Italy](https://apptail.io/app/apple-support-ZFj/italy)
- [Taiwan](https://apptail.io/app/apple-support-ZFj/taiwan)
- [Mexico](https://apptail.io/app/apple-support-ZFj/mexico)
- [Australia](https://apptail.io/app/apple-support-ZFj/australia)
- [Spain](https://apptail.io/app/apple-support-ZFj/spain)
- [Vietnam](https://apptail.io/app/apple-support-ZFj/vietnam)
- [United Arab Emirates](https://apptail.io/app/apple-support-ZFj/united-arab-emirates)
- [Malaysia](https://apptail.io/app/apple-support-ZFj/malaysia)
- [Indonesia](https://apptail.io/app/apple-support-ZFj/indonesia)
- [Cambodia](https://apptail.io/app/apple-support-ZFj/cambodia)
- [Egypt](https://apptail.io/app/apple-support-ZFj/egypt)
- [Philippines](https://apptail.io/app/apple-support-ZFj/philippines)
- [Hong Kong SAR China](https://apptail.io/app/apple-support-ZFj/hong-kong)
- [South Korea](https://apptail.io/app/apple-support-ZFj/south-korea)
- [Netherlands](https://apptail.io/app/apple-support-ZFj/netherlands)
- [Nigeria](https://apptail.io/app/apple-support-ZFj/nigeria)
- [Switzerland](https://apptail.io/app/apple-support-ZFj/switzerland)
- [Singapore](https://apptail.io/app/apple-support-ZFj/singapore)
- [Sweden](https://apptail.io/app/apple-support-ZFj/sweden)
- [Colombia](https://apptail.io/app/apple-support-ZFj/colombia)
- [Pakistan](https://apptail.io/app/apple-support-ZFj/pakistan)
- [Belgium](https://apptail.io/app/apple-support-ZFj/belgium)
- [Ghana](https://apptail.io/app/apple-support-ZFj/ghana)
- [Ukraine](https://apptail.io/app/apple-support-ZFj/ukraine)
- [Poland](https://apptail.io/app/apple-support-ZFj/poland)
- [Argentina](https://apptail.io/app/apple-support-ZFj/argentina)
- [Austria](https://apptail.io/app/apple-support-ZFj/austria)
- [Senegal](https://apptail.io/app/apple-support-ZFj/senegal)
- [Chile](https://apptail.io/app/apple-support-ZFj/chile)
- [Israel](https://apptail.io/app/apple-support-ZFj/israel)
- [Jordan](https://apptail.io/app/apple-support-ZFj/jordan)
- [Denmark](https://apptail.io/app/apple-support-ZFj/denmark)
- [Norway](https://apptail.io/app/apple-support-ZFj/norway)
- [Romania](https://apptail.io/app/apple-support-ZFj/romania)
- [South Africa](https://apptail.io/app/apple-support-ZFj/south-africa)
- [Czechia](https://apptail.io/app/apple-support-ZFj/czechia)
- [Algeria](https://apptail.io/app/apple-support-ZFj/algeria)
- [Portugal](https://apptail.io/app/apple-support-ZFj/portugal)
- [Kuwait](https://apptail.io/app/apple-support-ZFj/kuwait)
- [Qatar](https://apptail.io/app/apple-support-ZFj/qatar)
- [New Zealand](https://apptail.io/app/apple-support-ZFj/new-zealand)
- [Kazakhstan](https://apptail.io/app/apple-support-ZFj/kazakhstan)
- [Oman](https://apptail.io/app/apple-support-ZFj/oman)
- [Ireland](https://apptail.io/app/apple-support-ZFj/ireland)
- [Dominican Republic](https://apptail.io/app/apple-support-ZFj/dominican-republic)
- [Hungary](https://apptail.io/app/apple-support-ZFj/hungary)
- [Uzbekistan](https://apptail.io/app/apple-support-ZFj/uzbekistan)
- [Mali](https://apptail.io/app/apple-support-ZFj/mali)
- [Nepal](https://apptail.io/app/apple-support-ZFj/nepal)
- [Sri Lanka](https://apptail.io/app/apple-support-ZFj/sri-lanka)
- [Finland](https://apptail.io/app/apple-support-ZFj/finland)
- [Greece](https://apptail.io/app/apple-support-ZFj/greece)
- [Bulgaria](https://apptail.io/app/apple-support-ZFj/bulgaria)
- [Bahrain](https://apptail.io/app/apple-support-ZFj/bahrain)
- [Lebanon](https://apptail.io/app/apple-support-ZFj/lebanon)
- [Peru](https://apptail.io/app/apple-support-ZFj/peru)
- [Tanzania](https://apptail.io/app/apple-support-ZFj/tanzania)
- [Kenya](https://apptail.io/app/apple-support-ZFj/kenya)
- [Slovakia](https://apptail.io/app/apple-support-ZFj/slovakia)
- [Yemen](https://apptail.io/app/apple-support-ZFj/yemen)
- [Angola](https://apptail.io/app/apple-support-ZFj/angola)
- [Tunisia](https://apptail.io/app/apple-support-ZFj/tunisia)
- [Ecuador](https://apptail.io/app/apple-support-ZFj/ecuador)
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- [Azerbaijan](https://apptail.io/app/apple-support-ZFj/azerbaijan)
- [Belarus](https://apptail.io/app/apple-support-ZFj/belarus)
- [Armenia](https://apptail.io/app/apple-support-ZFj/armenia)
- [Uganda](https://apptail.io/app/apple-support-ZFj/uganda)
- [Cyprus](https://apptail.io/app/apple-support-ZFj/cyprus)
- [Costa Rica](https://apptail.io/app/apple-support-ZFj/costa-rica)
- [Guatemala](https://apptail.io/app/apple-support-ZFj/guatemala)
- [Luxembourg](https://apptail.io/app/apple-support-ZFj/luxembourg)
- [Uruguay](https://apptail.io/app/apple-support-ZFj/uruguay)
- [Croatia](https://apptail.io/app/apple-support-ZFj/croatia)
- [Venezuela](https://apptail.io/app/apple-support-ZFj/venezuela)
- [Panama](https://apptail.io/app/apple-support-ZFj/panama)
- [Honduras](https://apptail.io/app/apple-support-ZFj/honduras)
- [Bolivia](https://apptail.io/app/apple-support-ZFj/bolivia)
- [El Salvador](https://apptail.io/app/apple-support-ZFj/el-salvador)
- [Latvia](https://apptail.io/app/apple-support-ZFj/latvia)
- [Lithuania](https://apptail.io/app/apple-support-ZFj/lithuania)
- [Paraguay](https://apptail.io/app/apple-support-ZFj/paraguay)
- [North Macedonia](https://apptail.io/app/apple-support-ZFj/north-macedonia)
- [Jamaica](https://apptail.io/app/apple-support-ZFj/jamaica)
- [Slovenia](https://apptail.io/app/apple-support-ZFj/slovenia)
- [Nicaragua](https://apptail.io/app/apple-support-ZFj/nicaragua)
- [Estonia](https://apptail.io/app/apple-support-ZFj/estonia)
- [Guyana](https://apptail.io/app/apple-support-ZFj/guyana)
- [Madagascar](https://apptail.io/app/apple-support-ZFj/madagascar)
- [Namibia](https://apptail.io/app/apple-support-ZFj/namibia)
- [Iceland](https://apptail.io/app/apple-support-ZFj/iceland)
- [Mauritius](https://apptail.io/app/apple-support-ZFj/mauritius)
- [Cayman Islands](https://apptail.io/app/apple-support-ZFj/cayman-islands)
- [Suriname](https://apptail.io/app/apple-support-ZFj/suriname)
- [Malta](https://apptail.io/app/apple-support-ZFj/malta)
- [Botswana](https://apptail.io/app/apple-support-ZFj/botswana)
- [Belize](https://apptail.io/app/apple-support-ZFj/belize)
- [Grenada](https://apptail.io/app/apple-support-ZFj/grenada)
- [Brunei](https://apptail.io/app/apple-support-ZFj/brunei)
- [Barbados](https://apptail.io/app/apple-support-ZFj/barbados)
- [British Virgin Islands](https://apptail.io/app/apple-support-ZFj/british-virgin-islands)
- [Bermuda](https://apptail.io/app/apple-support-ZFj/bermuda)
- [Montserrat](https://apptail.io/app/apple-support-ZFj/montserrat)

---

## About AppTail

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