---
title: "Apple Support - Reviews, Revenue and Downloads in Switzerland | Apple App Store"
description: "Benötigst du Hilfe? Erhalte Support für deine Apple-Produkte – direkt in einer App. „Apple Support“ bietet dir personalisierten Zugriff auf Lösungen für all deine Produkte und Services von Apple. Erfa"
---

# Apple Support — Switzerland
> Wir helfen Ihnen gerne weiter

![Apple Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/1e/02/bd1e028f-cab6-5301-16e2-c9ced7bc9a9f/AppIcon-0-1x_U007epad-0-0-0-1-0-0-P3-0-0-0-85-220-0.png/400x400bb.png)

**Developer:** [Apple](https://apptail.io/developer/apple-Dg) (United States)
**Category:** Utilities
**Rating:** 3.6/5 (630 ratings)
**Price:** Free
**Bundle ID:** com.apple.supportapp
**Store:** Apple App Store
**Country:** Switzerland
**Version:** 5.17.1 (released 2026-11-04)
**Original Release:** 2016-11-15

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ch/app/app/id1130498044)
**AppTail Page:** [https://apptail.io/app/apple-support-ZFj/switzerland](https://apptail.io/app/apple-support-ZFj/switzerland)

## Apple Support Description
Benötigst du Hilfe? Erhalte Support für deine Apple-Produkte – direkt in einer App. „Apple Support“ bietet dir personalisierten Zugriff auf Lösungen für all deine Produkte und Services von Apple. Erfahre, wie du deine Abonnements verwaltest, dein Apple-Account-Passwort zurücksetzt und vieles mehr. Chatte mit uns, um ein Problem zu beheben, oder erhalte Schritt-für-Schritt-Lösungen, um es selbst zu lösen. Falls du die Genius Bar oder einen autorisierten Apple Service Provider besuchen möchtest, kannst du mit „Apple Support“ nach einem Geschäft in deiner Nähe suchen, um einen Termin zu vereinbaren.

Hinweis: Die Apple Support-App, AppleCare-Verträge und bestimmte Funktionen der App und/oder der AppleCare-Verträge sind nur in ausgewählten Ländern oder Regionen verfügbar.

Kein AppleCare+-Vertrag ist erforderlich, um die Apple Support-App nutzen zu können. Wenn du einen AppleCare+-Vertrag erwirbst, erfolgt die Zahlung bei Bestätigung des Kaufs über deinen Apple-Account. Bei monatlicher oder jährlicher Zahlung (sofern in deinem Land oder deiner Region verfügbar) wird dein Account innerhalb von 24 Stunden vor Ende des aktuellen Abrechnungszeitraums automatisch belastet. Nach dem Kauf kannst du die monatliche oder jährliche Zahlung in den Accounteinstellungen deines Geräts verwalten. Für alle AppleCare+-Verträge gelten bestimmte Regeln, Einschränkungen, Bedingungen und Konditionen. Die Versicherungsbedingungen für den AppleCare+-Vertrag (falls vorhanden) findest du unter apple.com/legal/sales-support/applecare/applecareplus/.  Alle AppleCare+-Verträge können jederzeit gemäß den Versicherungsbedingungen des AppleCare+-Vertrags gekündigt werden. Wenn du AppleCare+ mit Diebstahl und Verlust in Deutschland erwirbst, kannst du die Versicherungsbedingungen unter apple.com/de/legal/sales-support/applecare/applecareplus/de/tl einsehen.  Die Apple-Datenschutzrichtlinie kannst du unter apple.com/legal/privacy/de-ww einsehen.

## Apple Support Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4b/69/93/4b6993be-f2f0-79df-d2a1-5537345cc00c/6219a877-d1bf-4caa-914d-c45ff7641631_iPhone-13-Pro-01-LandingScreen-de_DE.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8f/be/a6/8fbea6ab-8eb0-663e-3d96-606604362958/c61de6a9-04f4-4875-ab9d-30218768a64c_iPhone-13-Pro-02-Solutions-de_DE.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/45/54/7d/45547d4f-46ad-2165-2ecc-75d841a3f160/16fc80a5-20ec-43de-a52a-6a7fe9d54f31_iPhone-13-Pro-04-Reservation-de_DE.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/39/99/0c/39990c9b-025d-a26c-67a9-6f6d751888b7/915d908e-d13d-4de7-a74f-b32b6a6d790a_iPhone-13-Pro-06-ServicesNoInfo-de_DE.png/2688x1242.png)

## Apple Support Rating Breakdown in Switzerland
- 5 stars: 323 (51%)
- 4 stars: 74 (12%)
- 3 stars: 48 (8%)
- 2 stars: 39 (6%)
- 1 stars: 146 (23%)

## Apple Support Reviews in Switzerland

### ***** "Sehr gut"
Mir wurde sehr gut geholfen die dienste waren sehr freundlich!
-- justin brawl stars, 2025-07-08

### ****- "Criminel mais vous ne le savez pas. Et c’est bien ça le plus triste et quand même très merdique"
Allez dans la joie
-- Ryu785, 2025-06-11

### *---- "Telephon support"
Nicht mehr möglich. Nur noch Chat.
-- Nie-da, 2025-05-08

### *---- "Disappointment"
I was scammed by a game affiliated with Apple, and the support team told me there is nothing they can do and that they cannot issue a refund.
Do not spend money on games linked to this platform, because you can be scammed — and in the end, no one will stand up for your rights.
-- Baranbesjk, 2025-05-06

### ***** "Ich bin zufrieden"
Es wurde mir Sehr schnell geantwortet keine 48h warten oder sonst was. Freundlich war die Person auch also danke Apple für denn guten Dienst👍
-- Google Übersetzer deutsch, 2025-04-29

### *---- "Dumm"
Warum heisst dieses App auf dem iPhone Unterstützung und nicht einfach Apple Support, dann würde ich es auch i immer finden und müsste nicht zu tot studieren und google wie dieses Dumme App heisst. Wer auf do einen Dummen Name kommt das App Unterstützung zu taugen oder zu nennen, sollte vielleicht mal zu einem Psychiater gehen und sein kopf untersuchen lassen
-- Kurt Widmer, 2025-02-19

### *---- "Bevormundung durch Apple"
Unglaublich. Es ist nicht möglich, selbstbestimmt einen Batteriewechseltermin zu finden. Apple prüft nach eigenen Gutdünken die Batterieleistung via App und blockiert eine Terminvereinbarung solange die App die Batterie noch für gut genug befindet. Ob man selbst komplett andere Nutzererfahrung hat und 3x täglich das Handy laden muss, um durch den Tag zu kommen, interessiert Apple nicht. Ich bin schockiert von dieser Bevormundung, die den Kunden komplett entmündigt. Friss oder stirb. Man hat es nicht nötig..
-- MRB***, 2025-02-07

### *---- "Mauvais diagnostic pour qu’on passe à la caisse !"
Bien dommage
-- Suisseb, 2025-01-30

### *---- "Assistance"
Je tiens à exprimer mon mécontentement concernant vos services d’assistance. Entre votre hotline qui semble incapable de résoudre les problèmes efficacement et l’application Assistance qui, soyons honnêtes, ne sert à rien, je me demande où se trouve la qualité de service qu’Apple promet.

J’attendais une aide rapide et fonctionnelle pour régler mon problème de compte bloqué, mais l’expérience s’est avérée frustrante et inutile. Je vous invite à revoir vos processus d’assistance afin d’offrir un service réellement à la hauteur des attentes de vos clients.
-- Plus option c&#039;est mieux, 2025-01-24

### *---- "Apple la mela è marcia"
Potete smettere di decidere come dovremmo usare i vostri prodotti. 

Prima erano i telefono tablet et computer al nostro servizio ora è il contrario.

Usando il telefono col navigatore se si usa il cavo parte subito la modalità iPod non si può parametrare o bloccare. Dati cloud persi e cancellati da l’assistenza.

Aggiornamenti forzati, soluzioni proposte quando c’è un problema arrangiatevi dopo lunghi tempi di attesa e presa in giro.

Ora siete una barzelletta, non c’è più servizio né innovazione. Guai se usate un VPN. 

Se volete fare una ricerca cronologica dei contatti non si può. Potete fare le lista di cosa ci autorizzate a fare così facciamo prima.

Dovreste produrre lassativi comunque l’effetto c’è già usando i vostri prodotti. 

Dimenticavo scelgono anche loro la lingua che dovete usare. 

La mela sta marcendo.
-- Dave98000, 2024-11-09

[View all Apple Support reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Apple Support Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Utilities | #8 |
| Top Free | Singapore | Utilities | #8 |
| Top Free | Taiwan | Utilities | #11 |
| Top Free | China | Utilities | #12 |
| Top Free | United Arab Emirates | Utilities | #13 |
| Top Free | South Korea | Utilities | #14 |
| Top Free | Australia | Utilities | #14 |
| Top Free | Hong Kong SAR China | Utilities | #14 |
| Top Free | Italy | Utilities | #14 |
| Top Free | South Africa | Utilities | #15 |
| Top Free | Mexico | Utilities | #16 |
| Top Free | Lebanon | Utilities | #16 |
| Top Free | Canada | Utilities | #16 |
| Top Free | Austria | Utilities | #17 |
| Top Free | Spain | Utilities | #17 |
| Top Free | Egypt | Utilities | #17 |
| Top Free | United Kingdom | Utilities | #17 |
| Top Free | Switzerland | Utilities | #17 |
| Top Free | Colombia | Utilities | #18 |
| Top Free | Germany | Utilities | #18 |
| Top Free | Algeria | Utilities | #18 |
| Top Free | Ireland | Utilities | #19 |
| Top Free | Hungary | Utilities | #19 |
| Top Free | Türkiye | Utilities | #19 |
| Top Free | Peru | Utilities | #19 |
| Top Free | Kuwait | Utilities | #19 |
| Top Free | Philippines | Utilities | #20 |
| Top Free | Saudi Arabia | Utilities | #20 |
| Top Free | Malaysia | Utilities | #20 |
| Top Free | Netherlands | Utilities | #21 |
| Top Free | Poland | Utilities | #21 |
| Top Free | Thailand | Utilities | #23 |
| Top Free | Japan | Utilities | #23 |
| Top Free | Israel | Utilities | #23 |
| Top Free | Ecuador | Utilities | #24 |
| Top Free | Sweden | Utilities | #24 |
| Top Free | India | Utilities | #24 |
| Top Free | Czechia | Utilities | #25 |
| Top Free | Brazil | Utilities | #28 |
| Top Free | France | Utilities | #28 |
| Top Free | Azerbaijan | Utilities | #29 |
| Top Free | Chile | Utilities | #29 |
| Top Free | Vietnam | Utilities | #30 |
| Top Free | Nigeria | Utilities | #30 |
| Top Free | Argentina | Utilities | #30 |
| Top Free | Belgium | Utilities | #30 |
| Top Free | New Zealand | Utilities | #31 |
| Top Free | Greece | Utilities | #32 |
| Top Free | Dominican Republic | Utilities | #32 |
| Top Free | Romania | Utilities | #33 |
| Top Free | Kazakhstan | Utilities | #34 |
| Top Free | Portugal | Utilities | #36 |
| Top Free | Pakistan | Utilities | #36 |
| Top Free | Ukraine | Utilities | #36 |
| Top Free | Finland | Utilities | #37 |
| Top Free | Indonesia | Utilities | #37 |
| Top Free | Norway | Utilities | #38 |
| Top Free | Denmark | Utilities | #38 |
| Top Free | Russia | Utilities | #64 |
| Top Free | Belarus | Utilities | #69 |
| Top Free | China | Overall | #92 |
| Top Free | Singapore | Overall | #118 |
| Top Free | Hong Kong SAR China | Overall | #123 |
| Top Free | Algeria | Overall | #137 |
| Top Free | Lebanon | Overall | #150 |
| Top Free | Egypt | Overall | #152 |
| Top Free | Colombia | Overall | #157 |
| Top Free | Peru | Overall | #158 |
| Top Free | United Arab Emirates | Overall | #161 |
| Top Free | Ecuador | Overall | #166 |
| Top Free | Italy | Overall | #175 |
| Top Free | Australia | Overall | #177 |
| Top Free | South Africa | Overall | #178 |
| Top Free | United States | Overall | #185 |
| Top Free | Israel | Overall | #185 |
| Top Free | Türkiye | Overall | #187 |
| Top Free | Dominican Republic | Overall | #196 |
| Top Free | Mexico | Overall | #198 |
| Top Free | Kuwait | Overall | #198 |
| Top Free | Saudi Arabia | Overall | #199 |
| Top Free | Germany | Overall | #201 |
| Top Free | Austria | Overall | #203 |
| Top Free | Canada | Overall | #203 |
| Top Free | Spain | Overall | #205 |
| Top Free | Switzerland | Overall | #208 |
| Top Free | Pakistan | Overall | #212 |
| Top Free | India | Overall | #223 |
| Top Free | Argentina | Overall | #229 |
| Top Free | France | Overall | #234 |
| Top Free | Malaysia | Overall | #240 |
| Top Free | Ireland | Overall | #241 |
| Top Free | Azerbaijan | Overall | #241 |
| Top Free | Netherlands | Overall | #246 |
| Top Free | Chile | Overall | #248 |

## Apple Support Discovered Keywords
- assistance apple
- support
- apple id
- apple care
- apple support
- apple support app
- support apple
- apple

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## Apple Support Available In
- [China](https://apptail.io/app/apple-support-ZFj/china)
- [United States](https://apptail.io/app/apple-support-ZFj/united-states)
- [Japan](https://apptail.io/app/apple-support-ZFj/japan)
- [India](https://apptail.io/app/apple-support-ZFj/india)
- [Saudi Arabia](https://apptail.io/app/apple-support-ZFj/saudi-arabia)
- [Russia](https://apptail.io/app/apple-support-ZFj/russia)
- [Türkiye](https://apptail.io/app/apple-support-ZFj/turkey)
- [Thailand](https://apptail.io/app/apple-support-ZFj/thailand)
- [United Kingdom](https://apptail.io/app/apple-support-ZFj/united-kingdom)
- [Germany](https://apptail.io/app/apple-support-ZFj/germany)
- [France](https://apptail.io/app/apple-support-ZFj/france)
- [Canada](https://apptail.io/app/apple-support-ZFj/canada)
- [Brazil](https://apptail.io/app/apple-support-ZFj/brazil)
- [Italy](https://apptail.io/app/apple-support-ZFj/italy)
- [Taiwan](https://apptail.io/app/apple-support-ZFj/taiwan)
- [Mexico](https://apptail.io/app/apple-support-ZFj/mexico)
- [Australia](https://apptail.io/app/apple-support-ZFj/australia)
- [Spain](https://apptail.io/app/apple-support-ZFj/spain)
- [Vietnam](https://apptail.io/app/apple-support-ZFj/vietnam)
- [United Arab Emirates](https://apptail.io/app/apple-support-ZFj/united-arab-emirates)
- [Malaysia](https://apptail.io/app/apple-support-ZFj/malaysia)
- [Indonesia](https://apptail.io/app/apple-support-ZFj/indonesia)
- [Cambodia](https://apptail.io/app/apple-support-ZFj/cambodia)
- [Egypt](https://apptail.io/app/apple-support-ZFj/egypt)
- [Philippines](https://apptail.io/app/apple-support-ZFj/philippines)
- [Hong Kong SAR China](https://apptail.io/app/apple-support-ZFj/hong-kong)
- [South Korea](https://apptail.io/app/apple-support-ZFj/south-korea)
- [Netherlands](https://apptail.io/app/apple-support-ZFj/netherlands)
- [Nigeria](https://apptail.io/app/apple-support-ZFj/nigeria)
- [Switzerland](https://apptail.io/app/apple-support-ZFj/switzerland)
- [Singapore](https://apptail.io/app/apple-support-ZFj/singapore)
- [Sweden](https://apptail.io/app/apple-support-ZFj/sweden)
- [Colombia](https://apptail.io/app/apple-support-ZFj/colombia)
- [Pakistan](https://apptail.io/app/apple-support-ZFj/pakistan)
- [Belgium](https://apptail.io/app/apple-support-ZFj/belgium)
- [Ghana](https://apptail.io/app/apple-support-ZFj/ghana)
- [Ukraine](https://apptail.io/app/apple-support-ZFj/ukraine)
- [Poland](https://apptail.io/app/apple-support-ZFj/poland)
- [Argentina](https://apptail.io/app/apple-support-ZFj/argentina)
- [Austria](https://apptail.io/app/apple-support-ZFj/austria)
- [Senegal](https://apptail.io/app/apple-support-ZFj/senegal)
- [Chile](https://apptail.io/app/apple-support-ZFj/chile)
- [Israel](https://apptail.io/app/apple-support-ZFj/israel)
- [Jordan](https://apptail.io/app/apple-support-ZFj/jordan)
- [Denmark](https://apptail.io/app/apple-support-ZFj/denmark)
- [Norway](https://apptail.io/app/apple-support-ZFj/norway)
- [Romania](https://apptail.io/app/apple-support-ZFj/romania)
- [South Africa](https://apptail.io/app/apple-support-ZFj/south-africa)
- [Czechia](https://apptail.io/app/apple-support-ZFj/czechia)
- [Algeria](https://apptail.io/app/apple-support-ZFj/algeria)
- [Portugal](https://apptail.io/app/apple-support-ZFj/portugal)
- [Kuwait](https://apptail.io/app/apple-support-ZFj/kuwait)
- [Qatar](https://apptail.io/app/apple-support-ZFj/qatar)
- [New Zealand](https://apptail.io/app/apple-support-ZFj/new-zealand)
- [Kazakhstan](https://apptail.io/app/apple-support-ZFj/kazakhstan)
- [Oman](https://apptail.io/app/apple-support-ZFj/oman)
- [Ireland](https://apptail.io/app/apple-support-ZFj/ireland)
- [Dominican Republic](https://apptail.io/app/apple-support-ZFj/dominican-republic)
- [Hungary](https://apptail.io/app/apple-support-ZFj/hungary)
- [Uzbekistan](https://apptail.io/app/apple-support-ZFj/uzbekistan)
- [Mali](https://apptail.io/app/apple-support-ZFj/mali)
- [Nepal](https://apptail.io/app/apple-support-ZFj/nepal)
- [Sri Lanka](https://apptail.io/app/apple-support-ZFj/sri-lanka)
- [Finland](https://apptail.io/app/apple-support-ZFj/finland)
- [Greece](https://apptail.io/app/apple-support-ZFj/greece)
- [Bulgaria](https://apptail.io/app/apple-support-ZFj/bulgaria)
- [Bahrain](https://apptail.io/app/apple-support-ZFj/bahrain)
- [Lebanon](https://apptail.io/app/apple-support-ZFj/lebanon)
- [Peru](https://apptail.io/app/apple-support-ZFj/peru)
- [Tanzania](https://apptail.io/app/apple-support-ZFj/tanzania)
- [Kenya](https://apptail.io/app/apple-support-ZFj/kenya)
- [Slovakia](https://apptail.io/app/apple-support-ZFj/slovakia)
- [Yemen](https://apptail.io/app/apple-support-ZFj/yemen)
- [Angola](https://apptail.io/app/apple-support-ZFj/angola)
- [Tunisia](https://apptail.io/app/apple-support-ZFj/tunisia)
- [Ecuador](https://apptail.io/app/apple-support-ZFj/ecuador)
- [Macao SAR China](https://apptail.io/app/apple-support-ZFj/macau)
- [Azerbaijan](https://apptail.io/app/apple-support-ZFj/azerbaijan)
- [Belarus](https://apptail.io/app/apple-support-ZFj/belarus)
- [Armenia](https://apptail.io/app/apple-support-ZFj/armenia)
- [Uganda](https://apptail.io/app/apple-support-ZFj/uganda)
- [Cyprus](https://apptail.io/app/apple-support-ZFj/cyprus)
- [Costa Rica](https://apptail.io/app/apple-support-ZFj/costa-rica)
- [Guatemala](https://apptail.io/app/apple-support-ZFj/guatemala)
- [Luxembourg](https://apptail.io/app/apple-support-ZFj/luxembourg)
- [Uruguay](https://apptail.io/app/apple-support-ZFj/uruguay)
- [Croatia](https://apptail.io/app/apple-support-ZFj/croatia)
- [Venezuela](https://apptail.io/app/apple-support-ZFj/venezuela)
- [Panama](https://apptail.io/app/apple-support-ZFj/panama)
- [Honduras](https://apptail.io/app/apple-support-ZFj/honduras)
- [Bolivia](https://apptail.io/app/apple-support-ZFj/bolivia)
- [El Salvador](https://apptail.io/app/apple-support-ZFj/el-salvador)
- [Latvia](https://apptail.io/app/apple-support-ZFj/latvia)
- [Lithuania](https://apptail.io/app/apple-support-ZFj/lithuania)
- [Paraguay](https://apptail.io/app/apple-support-ZFj/paraguay)
- [North Macedonia](https://apptail.io/app/apple-support-ZFj/north-macedonia)
- [Jamaica](https://apptail.io/app/apple-support-ZFj/jamaica)
- [Slovenia](https://apptail.io/app/apple-support-ZFj/slovenia)
- [Nicaragua](https://apptail.io/app/apple-support-ZFj/nicaragua)
- [Estonia](https://apptail.io/app/apple-support-ZFj/estonia)
- [Guyana](https://apptail.io/app/apple-support-ZFj/guyana)
- [Madagascar](https://apptail.io/app/apple-support-ZFj/madagascar)
- [Namibia](https://apptail.io/app/apple-support-ZFj/namibia)
- [Iceland](https://apptail.io/app/apple-support-ZFj/iceland)
- [Mauritius](https://apptail.io/app/apple-support-ZFj/mauritius)
- [Cayman Islands](https://apptail.io/app/apple-support-ZFj/cayman-islands)
- [Suriname](https://apptail.io/app/apple-support-ZFj/suriname)
- [Malta](https://apptail.io/app/apple-support-ZFj/malta)
- [Botswana](https://apptail.io/app/apple-support-ZFj/botswana)
- [Belize](https://apptail.io/app/apple-support-ZFj/belize)
- [Grenada](https://apptail.io/app/apple-support-ZFj/grenada)
- [Brunei](https://apptail.io/app/apple-support-ZFj/brunei)
- [Barbados](https://apptail.io/app/apple-support-ZFj/barbados)
- [British Virgin Islands](https://apptail.io/app/apple-support-ZFj/british-virgin-islands)
- [Bermuda](https://apptail.io/app/apple-support-ZFj/bermuda)
- [Montserrat](https://apptail.io/app/apple-support-ZFj/montserrat)

---

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