---
title: "Apple Support - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Need help? Get the support you need for the Apple products you love — all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Learn how "
---

# Apple Support — United Kingdom
> We’re here to help

![Apple Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/bd/1e/02/bd1e028f-cab6-5301-16e2-c9ced7bc9a9f/AppIcon-0-1x_U007epad-0-0-0-1-0-0-P3-0-0-0-85-220-0.png/400x400bb.png)

**Developer:** [Apple](https://apptail.io/developer/apple-Dg) (United States)
**Category:** Utilities
**Rating:** 3.8/5 (3,325 ratings)
**Price:** Free
**Bundle ID:** com.apple.supportapp
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 5.17.1 (released 2026-11-04)
**Original Release:** 2017-01-24

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1130498044)
**AppTail Page:** [https://apptail.io/app/apple-support-ZFj/united-kingdom](https://apptail.io/app/apple-support-ZFj/united-kingdom)

## Apple Support Description
Need help? Get the support you need for the Apple products you love — all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password and more. Chat with us to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store to book a reservation.

Note: The Apple Support app, AppleCare plans and certain features of the app and/or AppleCare plans are only available in select countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/.  All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.

## Apple Support Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3c/71/55/3c7155ff-e70a-1e89-1c70-21c26e817c77/52ab9ee3-4885-4623-8b41-999cbacf7f01_iphone-14-pro-01-landing-en_US.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/21/a6/70/21a67098-2107-fad2-49d7-feafd2b52adf/53a6ed69-f77b-4d9e-9502-2f763b5c1891_iphone-14-pro-02-solutions-en_US.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/63/0a/f9/630af9b2-4b7c-3a52-b877-21b08a5b9e30/28541e12-cb2a-4982-957b-7809108986ed_iphone-14-pro-04-reservation-en_US.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3a/d2/d5/3ad2d5f6-6f5b-e724-9cdd-4de6ccf738ab/c45c7074-46ca-4412-b107-3f6c59da2c69_iphone-14-pro-06-services-en_US.png/2688x1242.png)

## Apple Support Rating Breakdown in United Kingdom
- 5 stars: 1,830 (55%)
- 4 stars: 388 (12%)
- 3 stars: 245 (7%)
- 2 stars: 178 (5%)
- 1 stars: 684 (21%)

## Apple Support Reviews in United Kingdom

### *---- "They lost my MacBook"
They took £79, lied about the fee, and then left it at the repair centre for weeks. Worst company in the world.
-- Folkcat33, 2025-08-29

### ***** "Troubleshooting"
Problem wasn’t able to be resolved?
-- Monique60mm, 2025-08-28

### ***** "Excellent support"
I contacted Apple Support from Spain last week. The person I spoke to solved my problem. It was complicated and took her a very long time to diagnose and solve, but she stuck with it! Not  by only did she find out what was wrong but she was able to give me a way of fixing it. Excellent support. And I wasn’t even asked for feedback which is why I’m writing this review. I don’t understand why this App, which should have 5 stars, is rated much lower.
-- NonniAnne, 2025-08-25

### ***** "Hev"
Hi I have an older I pad that works great like all Apple products they can be used daily & preform I have sentimental reasons for keeping this iPad & I wondered if it’s possible to update its life as it no longer allows me to download apps y& I can’t send messages or share images or stories it’s a fantastic iPad I’m unsure where to find its details & I get scared going into town or going to big shopping centres 
Could you possibly advise me what Apple shop is near
G33 Glasgow east end I would have to go to shop at quietest time & wondered if I could make an appointment  so I am not waiting in a crowd  im 63 an love my apple products especially my old iPad 
Thank hope you are having a good happy day 
Thanks any information will be appreciated 🫵🏿🦊🦊🦊🌹🌹🌹💕💕💕
-- Princess Hev with a big heart, 2025-08-23

### ***** "11 pro max"
Brilliant wonderful phone
-- For Lilly, 2025-08-09

### *---- "Doesn’t support my iPhone 12 Pro"
Very annoyed
-- Steve_Pinner, 2025-08-02

### *---- "No response! 24hrs for messaging ?! Well it looks like your asleep! Why is no one responding!"
Pointless !?
-- Go bubble yourself, 2025-07-30

### *---- "No English chat option in Foreign countries"
I am in Spain and chat support obviously is only  in Spanish- there is no English option unfortunately, as  my spanish is poor and  the lady on the other end quite understandably  doesn’t speak English, nor would I expect her to.
-- Zambezi15, 2025-07-29

### ***** "Sim"
Great help will test it soon
-- HJSJ53, 2025-07-18

### ***-- "Apple please help and explain this"
I am getting really frustrated because I can’t turn shutter off on camera app (I live in the uk) and apple support doesn’t give me any right information. I do know that it’s banned to turn of in some places but on my old phone (6s) I could turn of but not on my new SE. Apple please explain this I really need someone to help me
-- 11cath, 2025-07-16

[View all Apple Support reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Apple Support Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Singapore | Utilities | #8 |
| Top Free | United States | Utilities | #8 |
| Top Free | Taiwan | Utilities | #11 |
| Top Free | China | Utilities | #12 |
| Top Free | United Arab Emirates | Utilities | #13 |
| Top Free | Hong Kong SAR China | Utilities | #14 |
| Top Free | Italy | Utilities | #14 |
| Top Free | Australia | Utilities | #14 |
| Top Free | South Korea | Utilities | #14 |
| Top Free | South Africa | Utilities | #15 |
| Top Free | Lebanon | Utilities | #16 |
| Top Free | Mexico | Utilities | #16 |
| Top Free | Canada | Utilities | #16 |
| Top Free | Austria | Utilities | #17 |
| Top Free | United Kingdom | Utilities | #17 |
| Top Free | Spain | Utilities | #17 |
| Top Free | Egypt | Utilities | #17 |
| Top Free | Switzerland | Utilities | #17 |
| Top Free | Germany | Utilities | #18 |
| Top Free | Colombia | Utilities | #18 |
| Top Free | Algeria | Utilities | #18 |
| Top Free | Kuwait | Utilities | #19 |
| Top Free | Türkiye | Utilities | #19 |
| Top Free | Hungary | Utilities | #19 |
| Top Free | Ireland | Utilities | #19 |
| Top Free | Peru | Utilities | #19 |
| Top Free | Philippines | Utilities | #20 |
| Top Free | Malaysia | Utilities | #20 |
| Top Free | Saudi Arabia | Utilities | #20 |
| Top Free | Poland | Utilities | #21 |
| Top Free | Netherlands | Utilities | #21 |
| Top Free | Thailand | Utilities | #23 |
| Top Free | Israel | Utilities | #23 |
| Top Free | Japan | Utilities | #23 |
| Top Free | Sweden | Utilities | #24 |
| Top Free | Ecuador | Utilities | #24 |
| Top Free | India | Utilities | #24 |
| Top Free | Czechia | Utilities | #25 |
| Top Free | France | Utilities | #28 |
| Top Free | Brazil | Utilities | #28 |
| Top Free | Azerbaijan | Utilities | #29 |
| Top Free | Chile | Utilities | #29 |
| Top Free | Belgium | Utilities | #30 |
| Top Free | Vietnam | Utilities | #30 |
| Top Free | Nigeria | Utilities | #30 |
| Top Free | Argentina | Utilities | #30 |
| Top Free | New Zealand | Utilities | #31 |
| Top Free | Greece | Utilities | #32 |
| Top Free | Dominican Republic | Utilities | #32 |
| Top Free | Romania | Utilities | #33 |
| Top Free | Kazakhstan | Utilities | #34 |
| Top Free | Portugal | Utilities | #36 |
| Top Free | Pakistan | Utilities | #36 |
| Top Free | Ukraine | Utilities | #36 |
| Top Free | Finland | Utilities | #37 |
| Top Free | Indonesia | Utilities | #37 |
| Top Free | Norway | Utilities | #38 |
| Top Free | Denmark | Utilities | #38 |
| Top Free | Russia | Utilities | #64 |
| Top Free | Belarus | Utilities | #69 |
| Top Free | China | Overall | #92 |
| Top Free | Singapore | Overall | #118 |
| Top Free | Hong Kong SAR China | Overall | #123 |
| Top Free | Algeria | Overall | #137 |
| Top Free | Lebanon | Overall | #150 |
| Top Free | Egypt | Overall | #152 |
| Top Free | Colombia | Overall | #157 |
| Top Free | Peru | Overall | #158 |
| Top Free | United Arab Emirates | Overall | #161 |
| Top Free | Ecuador | Overall | #166 |
| Top Free | Italy | Overall | #175 |
| Top Free | Australia | Overall | #177 |
| Top Free | South Africa | Overall | #178 |
| Top Free | Israel | Overall | #185 |
| Top Free | United States | Overall | #185 |
| Top Free | Türkiye | Overall | #187 |
| Top Free | Dominican Republic | Overall | #196 |
| Top Free | Mexico | Overall | #198 |
| Top Free | Kuwait | Overall | #198 |
| Top Free | Saudi Arabia | Overall | #199 |
| Top Free | Germany | Overall | #201 |
| Top Free | Austria | Overall | #203 |
| Top Free | Canada | Overall | #203 |
| Top Free | Spain | Overall | #205 |
| Top Free | Switzerland | Overall | #208 |
| Top Free | Pakistan | Overall | #212 |
| Top Free | India | Overall | #223 |
| Top Free | Argentina | Overall | #229 |
| Top Free | France | Overall | #234 |
| Top Free | Malaysia | Overall | #240 |
| Top Free | Ireland | Overall | #241 |
| Top Free | Azerbaijan | Overall | #241 |
| Top Free | Netherlands | Overall | #246 |
| Top Free | Chile | Overall | #248 |

## Apple Support Discovered Keywords
- support tools
- app support
- apple developer
- support app
- apple support app
- apple store app
- app store connect
- apple help
- apple shop
- apple pay app

## Apps Similar to Apple Support
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- [Xunyou Console Booster](https://apptail.io/app/xunyou-console-booster-BUNb/united-kingdom)
- [分贝仪-精准实时检测](https://apptail.io/app/app-FoYb/united-kingdom)
- [Geekbench 6](https://apptail.io/app/geekbench-6-usUj/united-kingdom)
- [QQ邮箱HD](https://apptail.io/app/qqhd-hNdl/united-kingdom)

## Apple Support Available In
- [China](https://apptail.io/app/apple-support-ZFj/china)
- [United States](https://apptail.io/app/apple-support-ZFj/united-states)
- [Japan](https://apptail.io/app/apple-support-ZFj/japan)
- [India](https://apptail.io/app/apple-support-ZFj/india)
- [Saudi Arabia](https://apptail.io/app/apple-support-ZFj/saudi-arabia)
- [Russia](https://apptail.io/app/apple-support-ZFj/russia)
- [Türkiye](https://apptail.io/app/apple-support-ZFj/turkey)
- [Thailand](https://apptail.io/app/apple-support-ZFj/thailand)
- [United Kingdom](https://apptail.io/app/apple-support-ZFj/united-kingdom)
- [Germany](https://apptail.io/app/apple-support-ZFj/germany)
- [France](https://apptail.io/app/apple-support-ZFj/france)
- [Canada](https://apptail.io/app/apple-support-ZFj/canada)
- [Brazil](https://apptail.io/app/apple-support-ZFj/brazil)
- [Italy](https://apptail.io/app/apple-support-ZFj/italy)
- [Taiwan](https://apptail.io/app/apple-support-ZFj/taiwan)
- [Mexico](https://apptail.io/app/apple-support-ZFj/mexico)
- [Australia](https://apptail.io/app/apple-support-ZFj/australia)
- [Spain](https://apptail.io/app/apple-support-ZFj/spain)
- [Vietnam](https://apptail.io/app/apple-support-ZFj/vietnam)
- [United Arab Emirates](https://apptail.io/app/apple-support-ZFj/united-arab-emirates)
- [Malaysia](https://apptail.io/app/apple-support-ZFj/malaysia)
- [Indonesia](https://apptail.io/app/apple-support-ZFj/indonesia)
- [Cambodia](https://apptail.io/app/apple-support-ZFj/cambodia)
- [Egypt](https://apptail.io/app/apple-support-ZFj/egypt)
- [Philippines](https://apptail.io/app/apple-support-ZFj/philippines)
- [Hong Kong SAR China](https://apptail.io/app/apple-support-ZFj/hong-kong)
- [South Korea](https://apptail.io/app/apple-support-ZFj/south-korea)
- [Netherlands](https://apptail.io/app/apple-support-ZFj/netherlands)
- [Nigeria](https://apptail.io/app/apple-support-ZFj/nigeria)
- [Switzerland](https://apptail.io/app/apple-support-ZFj/switzerland)
- [Singapore](https://apptail.io/app/apple-support-ZFj/singapore)
- [Sweden](https://apptail.io/app/apple-support-ZFj/sweden)
- [Colombia](https://apptail.io/app/apple-support-ZFj/colombia)
- [Pakistan](https://apptail.io/app/apple-support-ZFj/pakistan)
- [Belgium](https://apptail.io/app/apple-support-ZFj/belgium)
- [Ghana](https://apptail.io/app/apple-support-ZFj/ghana)
- [Ukraine](https://apptail.io/app/apple-support-ZFj/ukraine)
- [Poland](https://apptail.io/app/apple-support-ZFj/poland)
- [Argentina](https://apptail.io/app/apple-support-ZFj/argentina)
- [Austria](https://apptail.io/app/apple-support-ZFj/austria)
- [Senegal](https://apptail.io/app/apple-support-ZFj/senegal)
- [Chile](https://apptail.io/app/apple-support-ZFj/chile)
- [Israel](https://apptail.io/app/apple-support-ZFj/israel)
- [Jordan](https://apptail.io/app/apple-support-ZFj/jordan)
- [Denmark](https://apptail.io/app/apple-support-ZFj/denmark)
- [Norway](https://apptail.io/app/apple-support-ZFj/norway)
- [Romania](https://apptail.io/app/apple-support-ZFj/romania)
- [South Africa](https://apptail.io/app/apple-support-ZFj/south-africa)
- [Czechia](https://apptail.io/app/apple-support-ZFj/czechia)
- [Algeria](https://apptail.io/app/apple-support-ZFj/algeria)
- [Portugal](https://apptail.io/app/apple-support-ZFj/portugal)
- [Kuwait](https://apptail.io/app/apple-support-ZFj/kuwait)
- [Qatar](https://apptail.io/app/apple-support-ZFj/qatar)
- [New Zealand](https://apptail.io/app/apple-support-ZFj/new-zealand)
- [Kazakhstan](https://apptail.io/app/apple-support-ZFj/kazakhstan)
- [Oman](https://apptail.io/app/apple-support-ZFj/oman)
- [Ireland](https://apptail.io/app/apple-support-ZFj/ireland)
- [Dominican Republic](https://apptail.io/app/apple-support-ZFj/dominican-republic)
- [Hungary](https://apptail.io/app/apple-support-ZFj/hungary)
- [Uzbekistan](https://apptail.io/app/apple-support-ZFj/uzbekistan)
- [Mali](https://apptail.io/app/apple-support-ZFj/mali)
- [Nepal](https://apptail.io/app/apple-support-ZFj/nepal)
- [Sri Lanka](https://apptail.io/app/apple-support-ZFj/sri-lanka)
- [Finland](https://apptail.io/app/apple-support-ZFj/finland)
- [Greece](https://apptail.io/app/apple-support-ZFj/greece)
- [Bulgaria](https://apptail.io/app/apple-support-ZFj/bulgaria)
- [Bahrain](https://apptail.io/app/apple-support-ZFj/bahrain)
- [Lebanon](https://apptail.io/app/apple-support-ZFj/lebanon)
- [Peru](https://apptail.io/app/apple-support-ZFj/peru)
- [Tanzania](https://apptail.io/app/apple-support-ZFj/tanzania)
- [Kenya](https://apptail.io/app/apple-support-ZFj/kenya)
- [Slovakia](https://apptail.io/app/apple-support-ZFj/slovakia)
- [Yemen](https://apptail.io/app/apple-support-ZFj/yemen)
- [Angola](https://apptail.io/app/apple-support-ZFj/angola)
- [Tunisia](https://apptail.io/app/apple-support-ZFj/tunisia)
- [Ecuador](https://apptail.io/app/apple-support-ZFj/ecuador)
- [Macao SAR China](https://apptail.io/app/apple-support-ZFj/macau)
- [Azerbaijan](https://apptail.io/app/apple-support-ZFj/azerbaijan)
- [Belarus](https://apptail.io/app/apple-support-ZFj/belarus)
- [Armenia](https://apptail.io/app/apple-support-ZFj/armenia)
- [Uganda](https://apptail.io/app/apple-support-ZFj/uganda)
- [Cyprus](https://apptail.io/app/apple-support-ZFj/cyprus)
- [Costa Rica](https://apptail.io/app/apple-support-ZFj/costa-rica)
- [Guatemala](https://apptail.io/app/apple-support-ZFj/guatemala)
- [Luxembourg](https://apptail.io/app/apple-support-ZFj/luxembourg)
- [Uruguay](https://apptail.io/app/apple-support-ZFj/uruguay)
- [Croatia](https://apptail.io/app/apple-support-ZFj/croatia)
- [Venezuela](https://apptail.io/app/apple-support-ZFj/venezuela)
- [Panama](https://apptail.io/app/apple-support-ZFj/panama)
- [Honduras](https://apptail.io/app/apple-support-ZFj/honduras)
- [Bolivia](https://apptail.io/app/apple-support-ZFj/bolivia)
- [El Salvador](https://apptail.io/app/apple-support-ZFj/el-salvador)
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- [Paraguay](https://apptail.io/app/apple-support-ZFj/paraguay)
- [North Macedonia](https://apptail.io/app/apple-support-ZFj/north-macedonia)
- [Jamaica](https://apptail.io/app/apple-support-ZFj/jamaica)
- [Slovenia](https://apptail.io/app/apple-support-ZFj/slovenia)
- [Nicaragua](https://apptail.io/app/apple-support-ZFj/nicaragua)
- [Estonia](https://apptail.io/app/apple-support-ZFj/estonia)
- [Guyana](https://apptail.io/app/apple-support-ZFj/guyana)
- [Madagascar](https://apptail.io/app/apple-support-ZFj/madagascar)
- [Namibia](https://apptail.io/app/apple-support-ZFj/namibia)
- [Iceland](https://apptail.io/app/apple-support-ZFj/iceland)
- [Mauritius](https://apptail.io/app/apple-support-ZFj/mauritius)
- [Cayman Islands](https://apptail.io/app/apple-support-ZFj/cayman-islands)
- [Suriname](https://apptail.io/app/apple-support-ZFj/suriname)
- [Malta](https://apptail.io/app/apple-support-ZFj/malta)
- [Botswana](https://apptail.io/app/apple-support-ZFj/botswana)
- [Belize](https://apptail.io/app/apple-support-ZFj/belize)
- [Grenada](https://apptail.io/app/apple-support-ZFj/grenada)
- [Brunei](https://apptail.io/app/apple-support-ZFj/brunei)
- [Barbados](https://apptail.io/app/apple-support-ZFj/barbados)
- [British Virgin Islands](https://apptail.io/app/apple-support-ZFj/british-virgin-islands)
- [Bermuda](https://apptail.io/app/apple-support-ZFj/bermuda)
- [Montserrat](https://apptail.io/app/apple-support-ZFj/montserrat)

---

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