---
title: "Arlo Secure: Home Security - Reviews, Revenue and Downloads in Hong Kong SAR China | Apple App Store"
description: "Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, c"
---

# Arlo Secure: Home Security — Hong Kong SAR China

![Arlo Secure App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4f/f3/8b/4ff38b65-0cfd-1776-23b7-90b420231ab2/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/434x0w.png)

**Developer:** [Arlo Technologies](https://apptail.io/developer/arlo-technologies-qSob) (United States)
**Category:** Lifestyle
**Rating:** 3.8/5 (1,256 ratings)
**Price:** Free
**Bundle ID:** com.arlo.app
**Store:** Apple App Store
**Country:** Hong Kong SAR China
**Version:** 6.24.0 (released 2026-04-21)
**Original Release:** 2019-09-04
**Languages:** Danish, Norwegian Bokmål, German, Italian, Latvian, Japanese, French, Swedish, Lithuanian, Chinese, Finnish, English, Dutch, Portuguese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/hk/app/app/id1459289784)
**AppTail Page:** [https://apptail.io/app/arlo-secure-home-security-wAr/hong-kong](https://apptail.io/app/arlo-secure-home-security-wAr/hong-kong)

## Arlo Secure Description
Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. 

 

Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap.  

 

Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. 

 

See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* 

 

With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection.  


Disclaimers:  

*Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period.  

**4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model. 
 
Privacy Policy: 
Terms of Service: 

## Arlo Secure Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/06/ae/5c/06ae5cb5-4143-8b24-765b-7e33a90acf9f/3ffd7964-b8be-4879-88e1-f63bf86330b4_App_Store___1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/c4/af/95/c4af952b-ed84-8fb8-21b3-a827c80b7f86/9dff6d49-16ad-488d-9d75-b9ddd6d2d9f8_App_Store___2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/8e/63/06/8e63067a-a9cb-32b9-1346-e3e37fd4eab2/a3daa917-8b63-4af7-894c-c96ed4ed652c_App_Store___3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/b4/93/82/b4938241-2dee-cf88-d752-1bce59793a34/7e7124f1-13f6-4274-a7c0-fe75044676d5_App_Store___4.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/ac/28/8f/ac288fb1-e9ba-6e60-83a8-f65f450a5168/c27c174e-4fd9-44de-b792-c944b696ebd8_App_Store___5.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/db/c4/69/dbc469ba-0c15-df52-4a74-a9ee26c89072/b8968007-019c-43d2-a30f-bf60468b10de_App_Store___6.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/22/14/c8/2214c8d8-f4c4-54d2-37c3-56201737052a/af0af051-8be7-4e3b-b563-314e370abbd5_App_Store___7.png/1284x2778.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/1e/d3/38/1ed338f5-2ec8-6387-bd17-3022d46fe25a/e0aa6dcc-ad2a-481c-a231-3365aa6d2b00_App_Store___8.png/1284x2778.png)

## Arlo Secure Rating Breakdown in Hong Kong SAR China
- 5 stars: 687 (55%)
- 4 stars: 197 (16%)
- 3 stars: 79 (6%)
- 2 stars: 73 (6%)
- 1 stars: 220 (18%)

## Arlo Secure Reviews in Hong Kong SAR China

### ***** "Arlo"
保安设置很好
-- 經驗用家, 2025-01-22

### **--- "Cannot use"
Can't not discover my WI-FI
-- KEV KEV :), 2025-01-14

### ****- "Support to older model"
A very reliable CCTV- small and clear. However, it eats up battery quickly even when no motion is detected. Further, older models often went offline despite being connected properly. Seems a means to encourage the purchases of newer models V-V
-- ho12-2018, 2025-01-07

### *---- "Please reconsider the purchase"
I sincerely wish I had read all the reviews on trusted pilot before making my purchase. If you are reading this, please reconsider your decision.

1. Battery Life Does Not Meet Expectations
   The camera functions adequately, but the battery life is far from what was promised. Instead of lasting 3-6 months, it drains alarmingly fast, lasting only 2-3 days at best. When I reached out to customer support, I was informed that this rapid depletion is attributed to frequent usage, which I find unacceptable given the product claims.

2. Continuous Video Recording Not a Default Setting 
   Another major issue is that Continuous Video Recording (CVR) is not set as the default option. I needed assistance with enabling this feature, and I reached out to support via chat.

3. Unhelpful Support Chat  
   I spent four frustrating days in support chat, where the representative continually redirected me to call the hotline. Unfortunately, the hotline is a local number without an international code, and my inquiries for that code went unanswered. Eventually, I was instructed to close the chat and open a new one to contact another team. This led me back to the same representative, who finally admitted that they could transfer me to the appropriate team.

4. Fragmented Purchase System
   After much persistence, I was finally connected to the correct team and informed that because I purchased through Apple, I would need to cancel my subscription in order to buy the desired plan on their website. I promptly canceled my plan, only to discover that I still could not make a new purchase because I had to wait for my current subscription to end, which is a month away. I urgently need Continuous Video Recording, and the final suggestion was to contact Apple support. This entire process has been profoundly frustrating.

In conclusion, I strongly urge potential buyers to reconsider their purchase. The experience has been exceedingly disappointing.
-- Yiuyiu817, 2024-12-24

### **--- "Delays"
There is significant delay every time we go to a camera view. Also battery runs out much quicker than expected even if we put on best battery option. On top of that just to record the videos cost so much more than other providers
-- where is asian wsj?, 2024-12-22

### *---- "Bad connection"
Always disconnect and worst than I expected !
-- HK IS, 2024-12-18

### ***** "非一般嘅好用"
貴得有道理
-- 杜麗娘一號, 2024-11-26

### *---- "Arlo new App"
The current Arlo App is terrible compare to earlier version
-- Lampizator, 2024-11-23

### *---- "香港區售後服務極差"
要買諗清楚，設備本身絕對冇問題，買完之後如果你有疑問，搵香港代理商問問題，你唔使旨意有人聽電話。
-- Juicychau, 2024-11-23

### ***** "Good"
Good
-- conykw, 2024-11-22

### *---- "Automation never works"
Very difficult to set schedule. Even if it’s set, the schedule never works.
-- CoolHusky, 2024-11-17

### *---- "改版後十分不好用"
改版後很差
-- 師奶淫得很, 2024-11-16

### *---- "Non responsive!"
The customer service is non existent- even if you pay they are just not interested. 
Recording has massive time lag for US timezone only so it does not show correct records until 3pm in Asia time zone. 
Unreliable!
-- Ajsnim, 2024-10-28

### *---- "A mess after an update"
As title
-- 膠神再臨, 2024-10-19

### ***** "方便好用"
方便好用！
-- RX93 Nu Gundam, 2024-10-18

### *---- "Horrible software and good hardware"
The hardware products of Arlo are fairly good yet once i installed the app and used it, it is pure frustration. The app is so poorly designed and lack BASIC features, how come it is impossible to schedule silent mode to turn on on specific time for the doorbell/chime ?! How come no matter you have turned off the notification of animals detection for the zillion times and they still pop up every single time ?! Even on the lowest volume setting , the chime is ultra loud. The app is just messy and take forever to find the right button to click. It is a nightmare and reason that I stop using Arlo.
-- VLT112, 2024-10-16

### ***-- "So , so"
Ok
-- SenorBuffalo, 2024-10-12

### ***-- "意見"
用電量大、很快没有電。没有回带重看之前的錄影。
-- SL9727, 2024-10-09

### *---- "Expensive Hardware and extra money for subscription"
The cost of the hardware is expensive, and you can only play back if you pay a monthly subscription for it. TOC is minimal
-- 173980, 2024-10-06

### **--- "連接埠轉送經常失敗"
買攝錄機為了看錄影，但經常失敗。我需要看錄影又看不到，很令人氣餒。
-- DreamBearFatBear, 2024-10-05

[View all Arlo Secure reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)

## Arlo Secure In-App Purchases
| Item | Price |
|------|-------|
| Basic Single | 34.00 H$ |
| Plus | 1,280.00 H$ |
| Basic Unlimited | 880.00 H$ |

## Arlo Secure Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Grossing | New Zealand | Lifestyle | #4 |
| Top Grossing | Australia | Lifestyle | #6 |
| Top Grossing | Hong Kong SAR China | Lifestyle | #9 |
| Top Grossing | United States | Lifestyle | #10 |
| Top Grossing | Canada | Lifestyle | #11 |
| Top Grossing | Singapore | Lifestyle | #19 |
| Top Free | New Zealand | Lifestyle | #39 |
| Top Free | Italy | Lifestyle | #57 |
| Top Grossing | New Zealand | Overall | #58 |
| Top Free | Norway | Lifestyle | #62 |
| Top Free | Australia | Lifestyle | #71 |
| Top Free | Spain | Lifestyle | #78 |
| Top Free | Switzerland | Lifestyle | #84 |
| Top Free | Denmark | Lifestyle | #87 |
| Top Free | Peru | Lifestyle | #91 |
| Top Free | Sweden | Lifestyle | #97 |
| Top Free | United States | Lifestyle | #99 |
| Top Free | Finland | Lifestyle | #130 |
| Top Free | Chile | Lifestyle | #137 |
| Top Free | Netherlands | Lifestyle | #140 |
| Top Free | France | Lifestyle | #144 |
| Top Free | Belgium | Lifestyle | #152 |
| Top Free | Ecuador | Lifestyle | #166 |
| Top Free | United Kingdom | Lifestyle | #200 |
| Top Free | Portugal | Lifestyle | #225 |
| Top Free | Ireland | Lifestyle | #227 |
| Top Free | Brazil | Lifestyle | #235 |
| Top Free | Canada | Lifestyle | #257 |
| Top Free | Germany | Lifestyle | #314 |
| Top Free | Hong Kong SAR China | Lifestyle | #322 |
| Top Free | Argentina | Lifestyle | #364 |
| Top Free | Dominican Republic | Lifestyle | #376 |
| Top Free | Mexico | Lifestyle | #458 |
| Top Free | New Zealand | Overall | #460 |
| Top Free | Romania | Lifestyle | #488 |

## Arlo Secure Discovered Keywords
- system info
- arlo secure
- home security

## Apps Similar to Arlo Secure
- [Nest](https://apptail.io/app/nest-gFb/hong-kong)
- [Sensi](https://apptail.io/app/sensi-kve/hong-kong)
- [ZoomOn Home Security Camera](https://apptail.io/app/zoomon-home-security-camera-Wxm/hong-kong)
- [Lutron App](https://apptail.io/app/lutron-app-BhG/hong-kong)
- [B-hyve](https://apptail.io/app/b-hyve-pIG/hong-kong)
- [Total Connect Comfort](https://apptail.io/app/total-connect-comfort-sZG/hong-kong)
- [Schlage Home](https://apptail.io/app/schlage-home-QNH/hong-kong)
- [Xthings Home(formerly U home)](https://apptail.io/app/xthings-homeformerly-u-home-VMR/hong-kong)
- [Total Connect 2.0](https://apptail.io/app/total-connect-20-tVT/hong-kong)
- [Rachio](https://apptail.io/app/rachio-FXT/hong-kong)

## Arlo Secure Available In
- [United States](https://apptail.io/app/arlo-secure-home-security-wAr/united-states)
- [United Kingdom](https://apptail.io/app/arlo-secure-home-security-wAr/united-kingdom)
- [Australia](https://apptail.io/app/arlo-secure-home-security-wAr/australia)
- [Canada](https://apptail.io/app/arlo-secure-home-security-wAr/canada)
- [Germany](https://apptail.io/app/arlo-secure-home-security-wAr/germany)
- [France](https://apptail.io/app/arlo-secure-home-security-wAr/france)
- [Sweden](https://apptail.io/app/arlo-secure-home-security-wAr/sweden)
- [Italy](https://apptail.io/app/arlo-secure-home-security-wAr/italy)
- [Switzerland](https://apptail.io/app/arlo-secure-home-security-wAr/switzerland)
- [Spain](https://apptail.io/app/arlo-secure-home-security-wAr/spain)
- [Netherlands](https://apptail.io/app/arlo-secure-home-security-wAr/netherlands)
- [Norway](https://apptail.io/app/arlo-secure-home-security-wAr/norway)
- [New Zealand](https://apptail.io/app/arlo-secure-home-security-wAr/new-zealand)
- [Denmark](https://apptail.io/app/arlo-secure-home-security-wAr/denmark)
- [Belgium](https://apptail.io/app/arlo-secure-home-security-wAr/belgium)
- [Mexico](https://apptail.io/app/arlo-secure-home-security-wAr/mexico)
- [Austria](https://apptail.io/app/arlo-secure-home-security-wAr/austria)
- [Finland](https://apptail.io/app/arlo-secure-home-security-wAr/finland)
- [Hong Kong SAR China](https://apptail.io/app/arlo-secure-home-security-wAr/hong-kong)
- [Brazil](https://apptail.io/app/arlo-secure-home-security-wAr/brazil)
- [Chile](https://apptail.io/app/arlo-secure-home-security-wAr/chile)
- [Japan](https://apptail.io/app/arlo-secure-home-security-wAr/japan)
- [Portugal](https://apptail.io/app/arlo-secure-home-security-wAr/portugal)
- [China](https://apptail.io/app/arlo-secure-home-security-wAr/china)
- [Ireland](https://apptail.io/app/arlo-secure-home-security-wAr/ireland)
- [Argentina](https://apptail.io/app/arlo-secure-home-security-wAr/argentina)
- [Taiwan](https://apptail.io/app/arlo-secure-home-security-wAr/taiwan)
- [Lithuania](https://apptail.io/app/arlo-secure-home-security-wAr/lithuania)
- [Singapore](https://apptail.io/app/arlo-secure-home-security-wAr/singapore)
- [Peru](https://apptail.io/app/arlo-secure-home-security-wAr/peru)
- [Colombia](https://apptail.io/app/arlo-secure-home-security-wAr/colombia)
- [Latvia](https://apptail.io/app/arlo-secure-home-security-wAr/latvia)
- [India](https://apptail.io/app/arlo-secure-home-security-wAr/india)
- [Saudi Arabia](https://apptail.io/app/arlo-secure-home-security-wAr/saudi-arabia)
- [Romania](https://apptail.io/app/arlo-secure-home-security-wAr/romania)
- [Vietnam](https://apptail.io/app/arlo-secure-home-security-wAr/vietnam)
- [Poland](https://apptail.io/app/arlo-secure-home-security-wAr/poland)
- [Luxembourg](https://apptail.io/app/arlo-secure-home-security-wAr/luxembourg)
- [Philippines](https://apptail.io/app/arlo-secure-home-security-wAr/philippines)
- [United Arab Emirates](https://apptail.io/app/arlo-secure-home-security-wAr/united-arab-emirates)
- [Türkiye](https://apptail.io/app/arlo-secure-home-security-wAr/turkey)
- [Dominican Republic](https://apptail.io/app/arlo-secure-home-security-wAr/dominican-republic)
- [Ecuador](https://apptail.io/app/arlo-secure-home-security-wAr/ecuador)
- [Israel](https://apptail.io/app/arlo-secure-home-security-wAr/israel)
- [Russia](https://apptail.io/app/arlo-secure-home-security-wAr/russia)
- [South Korea](https://apptail.io/app/arlo-secure-home-security-wAr/south-korea)
- [Thailand](https://apptail.io/app/arlo-secure-home-security-wAr/thailand)
- [Czechia](https://apptail.io/app/arlo-secure-home-security-wAr/czechia)
- [Greece](https://apptail.io/app/arlo-secure-home-security-wAr/greece)
- [Panama](https://apptail.io/app/arlo-secure-home-security-wAr/panama)
- [Kuwait](https://apptail.io/app/arlo-secure-home-security-wAr/kuwait)
- [Hungary](https://apptail.io/app/arlo-secure-home-security-wAr/hungary)
- [Malaysia](https://apptail.io/app/arlo-secure-home-security-wAr/malaysia)
- [South Africa](https://apptail.io/app/arlo-secure-home-security-wAr/south-africa)
- [Ukraine](https://apptail.io/app/arlo-secure-home-security-wAr/ukraine)
- [Croatia](https://apptail.io/app/arlo-secure-home-security-wAr/croatia)
- [Iceland](https://apptail.io/app/arlo-secure-home-security-wAr/iceland)
- [Slovakia](https://apptail.io/app/arlo-secure-home-security-wAr/slovakia)
- [Bulgaria](https://apptail.io/app/arlo-secure-home-security-wAr/bulgaria)
- [Egypt](https://apptail.io/app/arlo-secure-home-security-wAr/egypt)
- [Honduras](https://apptail.io/app/arlo-secure-home-security-wAr/honduras)
- [Indonesia](https://apptail.io/app/arlo-secure-home-security-wAr/indonesia)
- [Uruguay](https://apptail.io/app/arlo-secure-home-security-wAr/uruguay)
- [Slovenia](https://apptail.io/app/arlo-secure-home-security-wAr/slovenia)
- [Jamaica](https://apptail.io/app/arlo-secure-home-security-wAr/jamaica)
- [Estonia](https://apptail.io/app/arlo-secure-home-security-wAr/estonia)
- [Ghana](https://apptail.io/app/arlo-secure-home-security-wAr/ghana)
- [Nigeria](https://apptail.io/app/arlo-secure-home-security-wAr/nigeria)
- [Qatar](https://apptail.io/app/arlo-secure-home-security-wAr/qatar)
- [Cyprus](https://apptail.io/app/arlo-secure-home-security-wAr/cyprus)
- [Pakistan](https://apptail.io/app/arlo-secure-home-security-wAr/pakistan)
- [Belarus](https://apptail.io/app/arlo-secure-home-security-wAr/belarus)
- [Sri Lanka](https://apptail.io/app/arlo-secure-home-security-wAr/sri-lanka)
- [Lebanon](https://apptail.io/app/arlo-secure-home-security-wAr/lebanon)
- [Malta](https://apptail.io/app/arlo-secure-home-security-wAr/malta)
- [Bermuda](https://apptail.io/app/arlo-secure-home-security-wAr/bermuda)
- [Macao SAR China](https://apptail.io/app/arlo-secure-home-security-wAr/macau)
- [Senegal](https://apptail.io/app/arlo-secure-home-security-wAr/senegal)
- [Algeria](https://apptail.io/app/arlo-secure-home-security-wAr/algeria)
- [Kenya](https://apptail.io/app/arlo-secure-home-security-wAr/kenya)
- [Jordan](https://apptail.io/app/arlo-secure-home-security-wAr/jordan)
- [Bahrain](https://apptail.io/app/arlo-secure-home-security-wAr/bahrain)
- [Paraguay](https://apptail.io/app/arlo-secure-home-security-wAr/paraguay)
- [Cayman Islands](https://apptail.io/app/arlo-secure-home-security-wAr/cayman-islands)
- [Oman](https://apptail.io/app/arlo-secure-home-security-wAr/oman)
- [Armenia](https://apptail.io/app/arlo-secure-home-security-wAr/armenia)
- [North Macedonia](https://apptail.io/app/arlo-secure-home-security-wAr/north-macedonia)
- [Belize](https://apptail.io/app/arlo-secure-home-security-wAr/belize)
- [Nepal](https://apptail.io/app/arlo-secure-home-security-wAr/nepal)
- [Uganda](https://apptail.io/app/arlo-secure-home-security-wAr/uganda)
- [Azerbaijan](https://apptail.io/app/arlo-secure-home-security-wAr/azerbaijan)
- [Kazakhstan](https://apptail.io/app/arlo-secure-home-security-wAr/kazakhstan)
- [Tunisia](https://apptail.io/app/arlo-secure-home-security-wAr/tunisia)
- [Brunei](https://apptail.io/app/arlo-secure-home-security-wAr/brunei)
- [Angola](https://apptail.io/app/arlo-secure-home-security-wAr/angola)
- [Madagascar](https://apptail.io/app/arlo-secure-home-security-wAr/madagascar)
- [Namibia](https://apptail.io/app/arlo-secure-home-security-wAr/namibia)
- [Uzbekistan](https://apptail.io/app/arlo-secure-home-security-wAr/uzbekistan)
- [Suriname](https://apptail.io/app/arlo-secure-home-security-wAr/suriname)
- [Mali](https://apptail.io/app/arlo-secure-home-security-wAr/mali)
- [Grenada](https://apptail.io/app/arlo-secure-home-security-wAr/grenada)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*