---
title: "AskFirst (formerly Ask NHS) - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Trusted AI symptom checker powered by clinically validated medical intelligence. What Ask First does  - Helps you assess symptoms through a natural, conversational experience - Provides insight into t"
---

# AskFirst (formerly Ask NHS) — United Kingdom
> Check your symptoms now

![AskFirst (formerly Ask NHS) App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e4/15/a6/e415a61d-5a24-c89b-12b1-9fb272bad882/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Sense.ly](https://apptail.io/developer/sensely-MWub)
**Category:** Medical
**Rating:** 4.6/5 (20,477 ratings)
**Price:** Free
**Bundle ID:** com.sensely.asknhs
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 4.0.1 (released 2026-01-23)
**Original Release:** 2017-04-11
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1222121280)
**AppTail Page:** [https://apptail.io/app/askfirst-formerly-ask-nhs-THl/united-kingdom](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/united-kingdom)

## AskFirst (formerly Ask NHS) Description
Trusted AI symptom checker powered by clinically validated medical intelligence.
What Ask First does

- Helps you assess symptoms through a natural, conversational experience
- Provides insight into the urgency of your condition
- Offers clear guidance on next steps
- Supports better healthcare decisions without replacing medical professionals

When to use AskFirst:
- Abdominal pain
- Back pain
- Cough
- Cold or flu symptoms
- Chest pain
- Dizziness
- Fever
- Headache
- Pregnant and vomiting
- Rash
- Sore throat
- Urinary symptoms
- General medical questions, "Should I go in for this or not?"

Ask First is a symptom checker and guidance tool only. It does not replace professional medical advice.
If you believe you are experiencing a medical emergency, call 911 immediately.

## AskFirst (formerly Ask NHS) Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a3/43/d9/a343d9a8-98fc-b6f5-db31-8dc23e4dc52f/ios_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/78/09/65/78096563-f77c-4b46-647f-6ec8d6575a0c/ios_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e1/ee/13/e1ee13f1-78be-0e35-74ed-d07f64d1838e/ios_3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/53/c8/e4/53c8e4aa-e8eb-089f-a844-85b28a72ea7f/ios_4.png/1284x2778.png)

## AskFirst (formerly Ask NHS) Rating Breakdown in United Kingdom
- 5 stars: 15,597 (76%)
- 4 stars: 3,334 (16%)
- 3 stars: 1,019 (5%)
- 2 stars: 176 (1%)
- 1 stars: 351 (2%)

## AskFirst (formerly Ask NHS) Reviews in United Kingdom

### *---- "Useless"
The NHS is being lazy, trying to reduce staff. App doesn’t  work. We need empathic staff.
-- c d s, 2024-12-18

### *---- "Meldrew61"
This has to be the worst app I have ever used. Trying to navigate through it is impossible. There is no back option so if you make a mistake or come to a dead end you have to start from the beginning. Also there are times when a question is asked but only one option is given so if it isn’t what you want you have to start all over. This has been developed by gamers who think when you come to a dead end then starting from scratch is normal.
-- Meldrew61, 2024-12-11

### *---- "Useless"
Hate it. Clumsy clunky inefficient and frustrating. Just like the NHS in general
-- Daayve, 2024-12-08

### *---- "Terrible"
Really bad experience with using this app. My GP told me I must book appointments through the app, yet I can’t even book one! I spent 15 minutes going for a very tedious chat bot just to be told they had ‘no routine appointments today’. I didn’t want an appointment today, I wanted to book it in advance. Which is not possible. Can’t say I’m surprised by the service
-- EpicD4vid, 2024-12-03

### ***** "User Friendly"
Good easy to use app which streamlines things for sure - much easier this way definitely
-- Mteyaan, 2024-11-20

### *---- "Very poor app"
This is not a particularly user friendly app and it’s impossible to ask a question if the option for that query is not listed
-- R Jane143, 2024-11-12

### ***** "Second time of using"
Very easy to use, very quick response from surgery
-- ggba sw, 2024-11-08

### *---- "Terrible app"
Can’t find anything you want to do, the navigation is terrible, having to go into a chatbot mode for every section is a total waste of time and so patronising.
-- EvJ90, 2024-11-07

### ****- "Great for some things, ineffective for others"
I pressed 3 stars but the APP is showing 4!! 

For some tasks and if you are tech savvy the First Ask is excellent and time saving. However for others or for anyone unable to navigate technology or Apps, it’s so frustrating. I have recently tried to obtain more meditation because my condition has not improved and I was running out. I decided to try using the APP, because getting through to my local gp’s is near on impossible for anyone with a busy life/ work etc.  I went around in circles and wasn’t confident that I had successfully ordered medication. I hadn’t. I got referred back to my gp!! 

It’s ok but for sure not a replacement for the right to speak to a professional.
-- 5778m, 2024-10-24

### ***-- "This is useful but too long to book."
Useful but too long to book an appointment.
-- Alphagskie, 2024-10-14

### *---- "Never works"
My GP refuses to book appointments over the phone now as they use this app. I’ve NEVER been able to get an appointment via the app. No wonder people don’t bother anymore. It’s so much time and suffering to just attempt to get the healthcare we pay for when we need it.
-- Jesssssssssssssssssica, 2024-10-03

### *---- "Awful app - impossible to use"
Everytime I’ve used this app it hasn’t been able to direct me to where I need to go and I’ve had to call my GP surgery - doubling the amount of time taken to access help. It is useless with anything related to women’s health and just freezes without follow up action when I mention periods. I fear many patients are falling through the gaps rather than getting the help they need if using this.
-- BecAbdul, 2024-09-25

### *---- "Absolute waste of time!"
Spent 20 minutes on this app trying to get an appointment. My husband sat and waited on his phone. The irritating AI kept telling me to go to my pharmacy. My husband got through and the receptionist said gp would call me back. I was told to come to the surgery and I was seen instantly. I shall not bother with this in future.

The spelling mistake in the first communication with the virtual assistant doesn’t inspire.  “I can help you wish…..I think it’s with🙈
-- pollysnderson75, 2024-09-23

### ****- "My first time"
This is the first time I have used this app. 
It was ok but I feel sorry for the very elderly who may resist it/struggle with it.
-- Lumo'sFiva, 2024-09-12

### **--- "CAUSED BOOKING DELAY"
Although I received a text message asking me to see a doctor to discuss scan results, the app told me to check my own results in the NHS app. I had to try different options in order to make a booking.
-- Superscoops, 2024-09-06

### ***** "Easy to use!"
Easy to follow and use, saves time in long run.
-- MrDLay, 2024-09-04

### ***** "Quick and efficient"
Found it very user friendly for non urgent appointments
-- JulieB61, 2024-08-30

### ***** "Booking appointment"
Easy to use and efficient and nice to see lots of appointments available
-- subatomicbabaloos, 2024-08-08

### ***** "Booking an appointment"
I am grateful for this app. Being a very busy mum plus working full time, the app allows me the flexibility to book an appointment quickly and sufficiently without ringing the surgery. I am always able to book face to face visit that suits my schedule. Plus side, there is lots of appointments available.
-- Belvedere patient, 2024-07-29

### ***** "Efficient"
Quick to use and easy to navigate; got a same day appointment with GP. Quicker than phoning surgery.
-- AnnaM 49, 2024-07-25

[View all AskFirst (formerly Ask NHS) reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## AskFirst (formerly Ask NHS) Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Medical | #420 |

## AskFirst (formerly Ask NHS) Discovered Keywords
- 111
- ask first app
- ask first
- symptom log
- nhs online
- nhs 111
- symptom checker
- visui
- sens fitness
- doctor visit

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## AskFirst (formerly Ask NHS) Available In
- [United Kingdom](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/united-kingdom)
- [United States](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/united-states)
- [India](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/india)
- [Spain](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/spain)
- [Nigeria](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/nigeria)
- [France](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/france)
- [Canada](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/canada)
- [China](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/china)
- [Italy](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/italy)
- [Ukraine](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/ukraine)
- [Pakistan](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/pakistan)
- [Hong Kong SAR China](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/hong-kong)
- [South Africa](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/south-africa)
- [Germany](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/germany)
- [Brazil](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/brazil)
- [Poland](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/poland)
- [Thailand](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/thailand)
- [Australia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/australia)
- [Mexico](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/mexico)
- [Türkiye](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/turkey)
- [United Arab Emirates](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/united-arab-emirates)
- [Saudi Arabia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/saudi-arabia)
- [Ireland](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/ireland)
- [Philippines](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/philippines)
- [Colombia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/colombia)
- [Russia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/russia)
- [Malaysia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/malaysia)
- [Nepal](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/nepal)
- [Romania](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/romania)
- [Sweden](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/sweden)
- [Japan](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/japan)
- [Egypt](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/egypt)
- [Switzerland](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/switzerland)
- [Sri Lanka](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/sri-lanka)
- [Portugal](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/portugal)
- [Singapore](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/singapore)
- [Belgium](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/belgium)
- [Vietnam](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/vietnam)
- [South Korea](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/south-korea)
- [Slovenia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/slovenia)
- [Slovakia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/slovakia)
- [Denmark](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/denmark)
- [Kazakhstan](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/kazakhstan)
- [Taiwan](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/taiwan)
- [Austria](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/austria)
- [Uganda](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/uganda)
- [Greece](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/greece)
- [Uzbekistan](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/uzbekistan)
- [Hungary](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/hungary)
- [Chile](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/chile)
- [Finland](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/finland)
- [Norway](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/norway)
- [New Zealand](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/new-zealand)
- [Dominican Republic](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/dominican-republic)
- [Algeria](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/algeria)
- [Ecuador](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/ecuador)
- [Belarus](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/belarus)
- [Brunei](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/brunei)
- [Indonesia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/indonesia)
- [Israel](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/israel)
- [Bulgaria](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/bulgaria)
- [Jamaica](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/jamaica)
- [Kuwait](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/kuwait)
- [Lebanon](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/lebanon)
- [Luxembourg](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/luxembourg)
- [Latvia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/latvia)
- [Madagascar](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/madagascar)
- [Malta](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/malta)
- [Mauritius](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/mauritius)
- [Azerbaijan](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/azerbaijan)
- [Netherlands](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/netherlands)
- [Czechia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/czechia)
- [Peru](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/peru)
- [Qatar](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/qatar)
- [Armenia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/armenia)
- [Tunisia](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/tunisia)
- [Argentina](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/argentina)
- [Cyprus](https://apptail.io/app/askfirst-formerly-ask-nhs-THl/cyprus)

---

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