Poor password UX
App prompts you to create a password but will not accept the passwords generated by the iOS keychain password manager.
4.07 out of 5
15 ratings in United States
App prompts you to create a password but will not accept the passwords generated by the iOS keychain password manager.
I buy alot of things from the store and everytime I check out I always put in my phone number but for some reason it’s not giving me my points…the app shows that I haven’t spend any money🤔🤔
With the app i’m able to easily find the product i’m looking for and the detailed specs.
This app is extremely slow loading. I only have issues with this app being low not any other shopping apps.
For my needs the app is working great. I’m able use it to find the products I’m looking for and then use the bar code scanning to view the price and more product details. I can then add to cart and it’s a shared cart with my account. I can look at all the delivery options and place my online orders.
I love this store & wish I could love the app. I hoped the app would simplify online shopping for At Home & overall provide additional convenience to the overall customer experience. Unfortunately this is not the case. I have instead found it time and time again to be extremely slow, glitchy, and greatly lacking in intuitive design/function. First off, when I say slow, I’m talking snail speed at best! I scroll and whatever page I’m on stays put a few seconds then eventually catch’s up & repeats this process constantly. Next to note, It’s randomly & dysfunctionally glitchy. I experience very frequent inconveniences from the very start of opening the app. For example, it repeatedly disables the screen to reload randomly (for far too long). Additionally, to save an item I’m interested in I have to tap the heart button 10+ times before it registers the touch & adds it to favorites. It will often also display an error message indicating there was an issue and it couldn’t add an item to my cart. However, if I go back to it and add to cart again it complies. Lastly, it is sorely lacking in intuitive design & function. If items in the cart are no longer available they remain in the cart. There is no way to manage the cart except to go one by one and remove each item. This is especially time consuming as after each removal the app takes 5+ seconds to reload before you can continue. Customers also do not have the convenience of saving an item for later from the cart but instead have to either go to the products page or opt to just remove the item altogether. The app also does not offer customers any way of splitting or customizing the organization of the wishlist/favorites section. So any saved item gets dumped into one bulk list & even unavailable items remain. No view filter or bulk edit features are available for this either. I hope this feedback inspires updates that turn this app into one of convenience, quality, & capability more befitting of the fantastic storefront experience At Home consistently provides to customers. As of now, sadly, in my opinion the app is so much more trouble than it’s worth. I’d recommend other users skip it & go in person instead until some serious necessary improvements are made. Thank You
Since the update now, it’s logged me out of my account and won’t let me log back in
After downloading this app and declining location and notification access, the app freezes. It doesn’t move from the At Home page at all. I deleted the app and reinstalled; same issue.
Cheers to the design team. The app is fast and provides a visually pleasing experience when scrolling through products. The filters are nice and I use the wishlist a-lot. I like the fact that my basket is “sticky” and syncs with the web site. I use an iPhone 12 and on occasion it will freeze but once reloaded I’m back to business. Even with this minor issue I’m a big fan.
This app worked up until today. The app keeps shutting down when i click on my saved favorites. Please fix
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Category
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Rank
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Top Free
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328
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