ATB Personal - Mobile Banking - Reviews, Revenue and Downloads - Apple App Store

Description

You asked for a better mobile banking experience—we listened! The new ATB Personal mobile banking app is faster, easier to use and has a new look and feel. It’s about making everyday banking work for you:

- Spend less time banking with fast access to account balances and transaction details.

- Move your money around quickly and securely. Pay bills and transfer funds (including future-dated and recurring transactions).

- No ABM? No problem. Deposit cheques or send and receive money by INTERAC e-Transfer ® on the go.

- Bank confidently. Robust security features, including biometric and two-factor authentication and advanced fraud detection, keep your online banking safe and private–guaranteed.

- Manage your contacts and preferences. Give feedback or ask for help.

- We’re always working to improve your digital banking experience. Learn about our latest features and tell us what else you’d like to see.

Download the app today!

TERMS & CONDITIONS
https://www.atb.com/siteassets/pdf/personal/atb-online-access-terms-and-conditions/personal-online-terms-and-conditions.pdf

SECURITY
Learn how we keep your money and personal information secure:
https://www.atb.com/company/privacy-and-security/online-guarantee/

LEGAL
When you select to install the ATB Personal app, you’re consenting to any future updates or upgrades. Depending on your device, operating system or user-initiated settings, these might be automatically installed. You’re able to withdraw your consent by uninstalling the ATB Personal app from your device.

Learn about our privacy policy:
https://www.atb.com/company/privacy-and-security/

CONTACT
If you run into any problems while using ATB Personal, our Client Care team would love to help. You can reach them at 1-800-332-8383.

®* INTERAC, the INTERAC logo and INTERAC e-Transfer are registered trade-marks of INTERAC Inc. Used under license.

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Screenshots

User Rating

4.64 out of 5

34,433 ratings in Canada

5 star

26,862

4 star

4,868

3 star

1,477

2 star

329

1 star

897

Ratings History

Reviews

A very unsecure app

Caution when using this app, not as secure as you think…

Two factor overkill

I posted the same review over a month ago and the response was to please call the customer care center to give details. Unfortunately it appears your customer care center is overloaded because the wait times are horrendous. It also appears from recent reviews that MANY users are having the same issues with your new multi-factor authentication bug. As an IT manager who manages a team of IT developers, let me give you a hint. If I’m logging onto the Mobile app from my phone which receives the 2FA code, it is completely pointless for you to require 2FA since If someone has stolen my phone and gotten as far as the login, they also get my 2FA code. You need to find a way to allow me as a user to “trust” my device and not require 2FA since it adds absolutely 0 security benefit and just frustrates me as a valid end user. Having to enter a 2FA code almost every time I log in from my phone and the on transactions I make in the app only weakens security because it makes me turn off 2FA on my account. This is obviously a bug, not a feature. Please fix it!!

Best financial service in canada

They are amazing and the most user friendly banking institution in canada

Hate the 2 factor authentication

Having to do authentication for every task is annoying. Please turn it off

ATB banking

Easy fast service.

Zen x

Congratulations you Passed!

Ridiculous

I get keeping the account safe and secure, but to ask for two factors to do literally anything is unreal. Login with bio metrics what’s the code, Add a payee what’s the code, transfer money what’s the code, pay my credit card bill what’s the code, do it once and be done with it. To ask literally every time is incredibly annoying. Everything they are doing for “security” is unbelievably annoying, to the point I’m going to be switching banks.

Good … but

Good app, definitely serves its purpose but would be much better if there were ASP (automated savings programs) available or text reminders for balances due.

Notifications repeat and late

Notifications for transactions are late. I get 3-4 times notification for the same transactions. First one comes within 24 hrs not immidiately like other banking apps. second one after2-3 days. Sometines the notification comes after 5 days.

Crashes often

Crashes all the time, super frequent system outages. Also does not allow me to see the amount I’m being charged in interest on my credit card.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Canada Finance	107
Top Free	Lebanon Finance	142

Keywords

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Neo Financial Spend. Save. Earn cashback.	156	4 weeks ago
PC Financial Mobile Manage & Secure Your Account	180	1 month ago
Capital One Canada	165	1 month ago
EQ Bank Mobile Banking Smart banking that earns more	140	1 month ago
Simplii Financial	100	1 month ago
BMO Mobile Banking	160	1 month ago
Connect First	111	6 months ago

Name