---
title: "AT&T Office@Hand - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "AT&T Office@Hand is a new way to work. Enable your teams to communicate more clearly and collaborate more effectively. AT&T Office@Hand is cloud-based communications that unifies phone calls and video"
---

# AT&T Office@Hand — United States

![AT&T Office@Hand App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/4a/89/32/4a893263-6606-5686-6347-73105210bcb2/ATTGlipAppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [AT&T Services](https://apptail.io/developer/att-services-WxR) (United States)
**Category:** Business
**Rating:** 1.9/5 (9 ratings)
**Price:** Free
**Bundle ID:** com.att.ringcentral.vr2
**Store:** Apple App Store
**Country:** United States
**Version:** 26.1.20 (released 2026-04-06)
**Original Release:** 2013-01-23
**Languages:** English, Dutch, Finnish, French, German, Italian, Japanese, Korean, Portuguese, Chinese, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id398089358)
**AppTail Page:** [https://apptail.io/app/att-office-at-hand-BDOj/united-states](https://apptail.io/app/att-office-at-hand-BDOj/united-states)

## AT&T Office@Hand Description
AT&T Office@Hand is a new way to work. Enable your teams to communicate more clearly and collaborate more effectively. AT&T Office@Hand is cloud-based communications that unifies phone calls and video meetings into a simple, easy-to-use application that works anywhere. Welcome to business communications built for the next decade and beyond.


Cloud Phone: Do business anywhere you go
• Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax.
• Customize settings and notifications, such as office hours and ringtones.
• Route calls with advanced call controls, like call switch, transfer, and park.
• Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call.
 

Video Meetings: A complete video collaboration solution
• Enjoy HD quality video meetings for up to 200 participants*.
• Easily share screens from mobile or desktop.
• Get more control over meetings with advanced in-meeting host and attendee features.



*meeting capacity is dependent on AT&T Office@Hand edition

## AT&T Office@Hand Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple125/v4/be/a7/aa/bea7aa05-a68b-fd9b-a1bf-5930c40f4cc8/mzl.mglpqnpy.png/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/c4/31/c9/c431c9ec-8f0a-2ba9-6c60-65a74d006a4a/mzl.eqwxtdtk.png/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple125/v4/39/36/73/39367387-051b-d3aa-ff33-ba50b10601e5/mzl.vowobhyp.png/640x960.png)

## AT&T Office@Hand Rating Breakdown in United States
- 5 stars: 2 (22%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 7 (78%)

## AT&T Office@Hand Reviews in United States

### *---- "TCR registration is a scam"
We have been with them for over a decade and now they are forcing this ridiculous TCR text messaging registration which is impossible for small businesses to complete without a team of lawyers helping us. At&t customer support has given us nothing bit wrong answers and doesn't even know how to help with their nonsensical TCR junk.
-- Htc45newyork, 2024-11-30

### *---- "Terrible"
This phone system is not only complicated to use there is no support to help you. Most of the customer service reps at Att have never heard of office@hand. If you can get through they route your call to India where it is virtually impossible to understand them. My family is Indian and even I can’t understand their reps. Check your bills carefully as I have discovered I have been charged for lines and licenses that I did not ask for or approve and now fighting to have those funds reimbursed.
-- Stay away no good, 2024-11-19

### *---- "HOW SO I CANCEL?!?!"
Double my billed, make it impossible to pay (how does on of the largest companies in the world not have a simple online payment portal, this is an app, it's all online, I need to mail a check?!?). No way to cancel in app or on the website, and customer service pretends they can't understand me/find my account and hangs up. This is inane. DO NOT USE THIS APP!!! It's a garbage trap to get you stuck in their labyrinth of a billing cycle.
-- Alf!, 2024-07-11

### *---- "Awful"
This system has been so difficult to set up and now consistently not forwarding accurately. As a new business we are losing calls and cannot seem to fix the problem. We called the help center, could not understand the representative and he then hung up on us.
-- toularb, 2024-05-25

### *---- "Owner Eagle Bail Bonds"
Back to the stone ages. Reminds me or the rotary phones, one phone one line and can not forward calls. I have three lines and need three cell phones to be able to leave my offhand get calls when I’m away. My landlines I was able to *72 all line to my cell. With this age of fiber I would need three cell phone to get my calls when away. AT&T is losing the way to the future
-- Tony, Eagle Bail Bonds, 2024-05-24

### ***-- "Cuts in and out awful!"
Use to work fine but now the conversations are all broken.  Did you change something in the last few weeks? It’s terrible
-- BijouBopper, 2024-05-22

### *---- "Painful"
I cannot believe this is the best AT&T could produce. It’s actually hindrring my business.
-- Zoobi007, 2024-05-14

### **--- "Bugs"
Having the option to set forward calls to Another employee while I’m on lunch is nice. However, I find myself having to open and close the app up to 15 times before I can do it without any issues. I’ll press the button to forward calls, and it will just sit and spin for as long as I’ll leave the app open. I have to close it out, reopen it and continue that process until it finally saves. It has been like this since I’ve been using the app going on one year now. After multiple updates this issue still has not been fixed.
-- YaB0iSkinnyP, 2024-03-25

### *---- "Combined 5 years of use"
I’ve used y’all in two company’s and my biggest pet peeve is no support on iWatch, I hate having to have my phone physically on me 24/7, but can’t miss a work call. Also, crappy text notifications- voicemail messages notifications always spotty, can’t rely on them, have to log into email to check to see if we have vm
-- kaykayrem, 2023-11-20

### ***** "Better than before"
The app is way better than before! I’ve had this service for over three years now and it’s definitely better today than before.

In their latest update, you can now see which number your client had called through the mobile app. I currently have two phone numbers through this service, one for the front of office and one for the back of office. I can now see which phone number a client called so that I know how to properly address them.

I also like the fact that you can now record phone calls and listen to them once the call has ended. Of course, be sure you’re following state laws.

One thing I would like to see as a feature, is the ability to see call history and text message in ONE thread. There is a service called OpenPhone that maintains all calls and text messages to a specific number. So instead of having to toggle back-and-forth your call history and text message, you can see everything in one thread. would love to see that feature within this app.
-- DJ Yung Vibe, 2023-04-26

### ***** "Works great for me"
Great app. This delivers all of the right features I need to manage my business.
-- Nova beans 76, 2023-04-06

### *---- "Absolutely the worst customer service"
At@t has the absolute worst customer service with this product. 10 hours trying to get this setup in the AT&T store or on the phone with customer service. If there was a way to give a negative star rate I would .
-- red6712:98, 2022-10-26

### ***-- "Ok app but…"
When you hit decline.  It doesn’t stop.  At 459 pm when you close at 5 you don’t wanna talk to that customer.   Can’t decline call. Keeps ringing
-- the big giy jr, 2022-09-13

### **--- "Ok but stuttering"
When not on Wi-Fi I can get 18 seconds into a phone call then it just cuts out and says unstable network. I have at&t phone service and unlimited data. Makes no sense.. when on Wi-Fi all works perfectly.
-- Dustin Ellsworth, 2022-08-01

### **--- "Mediocrity at its most mediocre"
It’s not a terrible app, but it’s far from good. Put a little effort into your interface. I don’t have the time to tell you all of your shortcomings. They’re numerous enough that if you actually tried using your own app, you’d know what I’m talking about.
-- ZLSeth, 2022-06-28

### ****- "Great App"
I really enjoy this app. It’s great to be able to use my personal phone, but have a separate work number without having another device. Only suggestions I would provide to AT&T/RingCentral would be the SMS experience and messages. Feel like each message takes up a ton of room. Looks out of date, especially with the rest of the app being really good. On messages, it would be nice to have some sort of read identifier once the person I message has looked it or if I’ve mentioned someone on a team.
-- dtstrickland, 2022-03-23

### **--- "Good but rough."
The app is convenient but the admin tools hardly work and are a major let down trying to get things resolved remotely. Needs MAJOR work.
-- Spatzjo, 2022-02-16

### ****- "I works, but…"
This is the app that we, my coworkers and I, used while working remotely for almost two years. We still use it back in the office, mainly for texting while coordinating work and it does what is supposed to do. My request to the developers, if I may, would be to resize the texting field line of the interface which currently allows for the window to show previous texts on about 92% of the vertical window space and only about 8% for typing a new text! 😳 Could we make it more like 60/40 ratio? I keep my app up on my screen about 2 inches wide horizontally and top to bottom vertically. I work mainly with graphics software and screen sqft is at a premium. Just give the user the ability to resize that texting line field to suit individual needs. Thank you.
-- 7MaggiePR, 2022-02-04

### *---- "New update is terrible"
The new update has resulted in the loss of the toggle icons so all I see are squares when we are selecting who phone lines will transfer to. Have to have the app just so calls can go through but have to use the web page to actually make the transfers. Worst update ever
-- jb2054, 2021-12-22

### ***-- "On phone"
Have been using this app for over a year I think. First time I could see who was all on the phone. Then got an update and lost that part. Then another update and it came back. Now another update and I have lost it again. I hoping I am not missing a setting someplace. It is really helpful to see who is on their phone while I am traveling.
-- rickh h h 3160, 2021-11-16

[View all AT&T Office@Hand reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## AT&T Office@Hand Discovered Keywords
- at

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## AT&T Office@Hand Available In
- [United States](https://apptail.io/app/att-office-at-hand-BDOj/united-states)
- [Canada](https://apptail.io/app/att-office-at-hand-BDOj/canada)
- [Switzerland](https://apptail.io/app/att-office-at-hand-BDOj/switzerland)
- [Germany](https://apptail.io/app/att-office-at-hand-BDOj/germany)
- [Denmark](https://apptail.io/app/att-office-at-hand-BDOj/denmark)
- [Spain](https://apptail.io/app/att-office-at-hand-BDOj/spain)
- [Belgium](https://apptail.io/app/att-office-at-hand-BDOj/belgium)
- [United Kingdom](https://apptail.io/app/att-office-at-hand-BDOj/united-kingdom)
- [Ireland](https://apptail.io/app/att-office-at-hand-BDOj/ireland)
- [France](https://apptail.io/app/att-office-at-hand-BDOj/france)
- [Netherlands](https://apptail.io/app/att-office-at-hand-BDOj/netherlands)
- [Sweden](https://apptail.io/app/att-office-at-hand-BDOj/sweden)
- [Mexico](https://apptail.io/app/att-office-at-hand-BDOj/mexico)
- [South Korea](https://apptail.io/app/att-office-at-hand-BDOj/south-korea)
- [Finland](https://apptail.io/app/att-office-at-hand-BDOj/finland)

---

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