The AusPost app lets you safely and easily track and manage your parcels on your smart device.
Download the app to access these great features:
• Trusted notifications – Receive instant, legitimate and trusted notifications.
• Automatic parcel tracking – Eligible parcels will automatically show in your track list if matched to your account - no need to add tracking numbers.
• Track and manage parcels – Easily track and manage all your parcels in one place without checking emails.
• Set delivery preferences – Request parcels be left in a safe place or redirect while in transit (if eligible).
• Proof of delivery – View photos of where your parcel is left (if eligible).
• 2-hour delivery notification – Set your preferences to receive a 2-hour delivery window where available once the parcel is on board for delivery.
• Sharing collection authority – Authorise someone else to collect a parcel for you from the Post Office.
• Collection QR code – Use the app’s collection QR code to collect missed deliveries from the Post Office (instead of a physical card).
• Contactless collection – Collect parcels from a free 24/7 Parcel Locker for an entirely contactless experience - only with the app.
Terms and conditions apply. For more information, visit https://auspost.com.au/about-us/about-our-site/australia-post-app
Plus, the AusPost app provides many services to help you send and receive your parcels, including:
• Manage your notification preferences
• Easy access to your MyPost and MyPost Business account
• Pay eligible bills with PostBill Pay
• Pay for and print postage labels online
• Find Post Office locations, opening times and postcodes
Watch app
Discover an enriched experience with AusPost's watch app on Watch OS! Synchronise it with the AusPost app on your phone for smooth tracking notifications, effortlessly check parcel nicknames, stay informed about expected delivery times, and conveniently unlock your Parcel Locker with a simple QR code – all directly from your wrist!
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User Rating
4.82 out of 5
601 ratings
in United Kingdom
5 star
532
4 star
48
3 star
11
2 star
2
1 star
8
Ratings History
Reviews
Good at the basics. Horrific when you actually need help.
Apostle was mismanaged by Australia Post but not through their fault. I was waiting for the parcel to be returned, but it took a month longer than it should’ve, and the only way to get the issue resolved. Was to use the online chat service as the weight for the online phone service was over an hour. it would be more useful if you had an emergency Help button on your app that allowed us to speak to an agent via text without going through your horrific automated system
Reliability
I can always depend on Australia post
Trustworthy company who always get my packages delivered in good time
Pathetically slow
Omg
So uselessly slow with the 2 year excuse of Covid19. If Amazon can do it on time why can’t you.
If I have an alternative I will never use them again. I see the strap line on the vans are “powering on line shopping” a joke or what.
Please refer this to your CEO. Happy to have a chat.
Aus post is a failure
3 times Ive attempted to have a credit card sent to me in the UK twice the credit card companys mail never showed up, the third time I had it sent to my mum in Adelaide who added it to a parcel she sent on 25th Nov. It still has not been delivered as of 12/1 and it was sent express. Yet Ive had mail delivered from Japan non express sent on 20 dec and arrived in uk on 7 jan. Australia Post is the laughing stock of the world. An enquiry was made by mum about the parcel she sent and its been all excuses and no action. The last excuse was that it was in UK and they must be swamped with xmas mail, yet my parcel from Japan sent 2 days before mums parcel supposedly arrived in UK has been through customs and delivered. Royal mail is caught up with their deliveries so what excuse has Aus Post now? Other than employees stealing credit cards? If you’re sending parcels overseas use a courier Aus Post can’t deliver and is a complete failure 🤬
Au post review
Good information, but what happens if parcel is not collected
Crap app
Totally crap all we should expect from sons of convicts
Super handy for tracking parcels
My main use of this is for tracking the parcels I have delivered and for this it is great. It gives you notifications when the parcel is posted and when it’s due for delivery. Then if you know you aren’t going to be in, you can opt to re-direct it to places like the post office and it even tells you once it’s back at the post office and ready for collection.
Gear. Gear great
No more said
Nice, but missing info
I haven't used all features on this app but what I have has been easy to use and nicely laid out, however, it does not give you an ETA or rough guide for your parcels when giving you delivery options. One of those questions they want to be careful.
Thanks for the App.
