---
title: "Autotask LiveMobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Datto’s Autotask LiveMobile  Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access t"
---

# Autotask LiveMobile — United States

![Autotask LiveMobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8d/b2/52/8db2527e-3d8b-2d13-94c7-9424946498ab/AppIcon-0-0-1x_U007emarketing-0-11-0-0-85-220.png/400x400bb.png)

**Developer:** [Kaseya International](https://apptail.io/developer/kaseya-international-yhbc)
**Category:** Business
**Rating:** 1.6/5 (73 ratings)
**Price:** Free
**Bundle ID:** com.autotask.LiveMobile
**Store:** Apple App Store
**Country:** United States
**Version:** 9.2.2 (released 2025-12-04)
**Original Release:** 2011-02-02

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id414606019)
**AppTail Page:** [https://apptail.io/app/autotask-livemobile-emlb/united-states](https://apptail.io/app/autotask-livemobile-emlb/united-states)

## Autotask LiveMobile Description
Datto’s Autotask LiveMobile

Managed Service Providers (MSPs) need flexibility to manage client demands and get work done while away from their desks. LiveMobile enables Autotask PSA users to access their necessary work while on-the-go. 

Check in on your business anytime, from anywhere. We provide a full dashboard experience right to your mobile device.

Access your service calls, tickets, tasks, appointments and to-dos in real-time.

Enter your time into Autotask from your mobile device before it’s forgotten.

Schedule appointments and to-dos the moment they come to mind.

Search and access your account and contact information on the go.

All Autotask PSA users have read-only access to their data with LiveMobile at no charge (no license activation is required). A LiveMobile license activation will be required to make updates to Autotask PSA from your mobile device.

## Autotask LiveMobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/f6/65/60/f66560b1-7852-fb23-bede-c10e8a556db5/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/c6/ce/30/c6ce30cf-e53d-3673-0341-6e0c87653ec9/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/37/7e/1d/377e1d42-cab9-b276-8b0d-374a9a51d5f3/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/55/fc/29/55fc2975-5f73-8645-7285-d49a3951ee3e/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/02/10/f2/0210f237-a23f-00f7-97de-4a3a03ed8850/pr_source.png/1242x2688.png)

## Autotask LiveMobile Rating Breakdown in United States
- 5 stars: 8 (11%)
- 4 stars: 2 (3%)
- 3 stars: 2 (3%)
- 2 stars: 5 (7%)
- 1 stars: 56 (77%)

## Autotask LiveMobile Reviews in United States

### *---- "Single sign on?"
Where’s the SSO support for Autotask users using Office 365 accounts to sign in?
-- Gordon Fecyk, 2025-03-31

### *---- "If it works at all, it is a frustration to use"
The app asks every time you log in if you want to enable biometric login - answering yes does nothing. You continue to be prompted to set up biometric login AND provide your MFA code. 

Taps on menu items / submission buttons do not register as taps. You have to continually tap ‘around’ the button to hit whatever pixel has become the activation point for the button. In many cases this is near the still-functional navigation bar at the top, it will take you away from the form you are trying to submit, causing data loss. 

You will frequently need to close the app and reopen in order to reattempt getting to the data you want to navigate to due to endless loading and blank screens (on WiFi, not just cellular)
-- SgtGrumbles, 2025-03-17

### *---- "Can’t log in"
Can’t even login. Just sits at loading screen after entering credentials.
-- dg3274, 2024-10-29

### *---- "The latest update has made the software completely unusable."
Since the new update was pushed to my cell phone, the app does nothing now except open and then immediately close. It is completely useless. More useless than it has ever been. And that, is actually saying something.
There are so many ways that this app could be improved. I almost don’t know where to begin however, I will start with something obscenely obvious.
Instead of having it be dependent upon being online in order to function, allow an off-line function that will let you fill out the ticket and save the ticket locally and when Internet service or Wi-Fi service or phone service is restored then it can upload the data and complete the ticket. 
Over the years, I have had so many tickets that have had so much information lost because the cell phone lost connectivity or the system froze up. I have since lost count.
-- Disenchanted IT, 2024-06-19

### *---- "Absolute garbage"
Have spoken with various Datto/Kaseya reps for years about this app and the numerous issues it has (approving O365 SSO constantly, issues with opening ticket links into the app, etc) with absolutely zero improvements. 

Seems like it would have made more sense for Kaseya to just rework Autotask to be mobile friendly, but doesn’t seem like they can be bothered to do much else than add more 3-year contracts, and buy up more small tech companies
-- iOS 11 fix please, 2024-06-07

### ****- "Functional for daily activities"
“Useless” is a strong word for an app I use on a daily basis.  I have definitely pushed the team to fix the bugs; and they have for the most part.  I do find myself deleting the app every six months for trying to resolve the latest glitch. Anyway, i highly recommend this app for people on the go.
-- Miguelito Necessito, 2024-06-04

### *---- "Embarrassing"
The lack of development with this app has become embarrassing, yet again.

Datto finally started to gain some momentum, but as soon as Kaseya acquired them, all development has again ceased. 

Numerous bugs, lack of basic functionality, lack of a modern UI… the list goes on and on. Just trying to edit fields in any given ticket will return “failed to save due to conflict” nearly 50% of the time, but the wizard to resolve the conflict fails 100% of the time. And that’s just one tiny example amidst a haystack of problems. 

Put some freaking Dev resources on this and get it done, Kaseya. You guys are embarrassing yourselves.
-- CrosbyL, 2023-11-04

### *---- "Surprisingly Terrible"
It seems every company makes an app just to have one. That was when IT owners goto purchase a ticketing system Autotask can say, “and look!! we have an application as well.” but if you barely scrape beneath the surface you’ll realize exactly what this app was intended for. getting sales. the app is a meme because it’s complete garbage  lol.
-- Matthewpierre, 2023-09-08

### *---- "Trash. Don’t bother"
First - click a link to open a ticket, go tot the App Store EVERYTIME to reload. 

2nd edit ticket, try to assign get caught in a loop to “resolve conflict.”  You cannot get out. Close app

Hope it’s better in a few months, go back to step one

Repeat. 

What absolute trash.
-- cmackg, 2023-08-08

### *---- "Garbage"
This app is garbage. They make thousands off their accounts but can manage a simple app on an iPhone. Horrendous.
-- ItsKigga, 2023-02-13

[View all Autotask LiveMobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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- [NinjaOne Mobile](https://apptail.io/app/ninjaone-mobile-fzT/united-states)
- [ConnectWise Mobile](https://apptail.io/app/connectwise-mobile-cmlb/united-states)
- [NinjaRMM Screenshare Utility](https://apptail.io/app/ninjarmm-screenshare-utility-mIub/united-states)
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- [Cytracom Mobile](https://apptail.io/app/cytracom-mobile-ZzUb/united-states)
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- [AutoElevate Notify](https://apptail.io/app/autoelevate-notify-YQnd/united-states)
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## Autotask LiveMobile Available In
- [United States](https://apptail.io/app/autotask-livemobile-emlb/united-states)
- [Germany](https://apptail.io/app/autotask-livemobile-emlb/germany)
- [United Kingdom](https://apptail.io/app/autotask-livemobile-emlb/united-kingdom)
- [Canada](https://apptail.io/app/autotask-livemobile-emlb/canada)
- [Netherlands](https://apptail.io/app/autotask-livemobile-emlb/netherlands)
- [Australia](https://apptail.io/app/autotask-livemobile-emlb/australia)
- [Brazil](https://apptail.io/app/autotask-livemobile-emlb/brazil)
- [Ireland](https://apptail.io/app/autotask-livemobile-emlb/ireland)
- [United Arab Emirates](https://apptail.io/app/autotask-livemobile-emlb/united-arab-emirates)
- [Sweden](https://apptail.io/app/autotask-livemobile-emlb/sweden)
- [Denmark](https://apptail.io/app/autotask-livemobile-emlb/denmark)
- [France](https://apptail.io/app/autotask-livemobile-emlb/france)
- [Ukraine](https://apptail.io/app/autotask-livemobile-emlb/ukraine)
- [Belgium](https://apptail.io/app/autotask-livemobile-emlb/belgium)
- [Finland](https://apptail.io/app/autotask-livemobile-emlb/finland)
- [Greece](https://apptail.io/app/autotask-livemobile-emlb/greece)
- [Hong Kong SAR China](https://apptail.io/app/autotask-livemobile-emlb/hong-kong)
- [Hungary](https://apptail.io/app/autotask-livemobile-emlb/hungary)
- [Indonesia](https://apptail.io/app/autotask-livemobile-emlb/indonesia)
- [India](https://apptail.io/app/autotask-livemobile-emlb/india)
- [Italy](https://apptail.io/app/autotask-livemobile-emlb/italy)
- [Japan](https://apptail.io/app/autotask-livemobile-emlb/japan)
- [South Korea](https://apptail.io/app/autotask-livemobile-emlb/south-korea)
- [Kuwait](https://apptail.io/app/autotask-livemobile-emlb/kuwait)
- [Kazakhstan](https://apptail.io/app/autotask-livemobile-emlb/kazakhstan)
- [Lebanon](https://apptail.io/app/autotask-livemobile-emlb/lebanon)
- [Mexico](https://apptail.io/app/autotask-livemobile-emlb/mexico)
- [Malaysia](https://apptail.io/app/autotask-livemobile-emlb/malaysia)
- [Nigeria](https://apptail.io/app/autotask-livemobile-emlb/nigeria)
- [Norway](https://apptail.io/app/autotask-livemobile-emlb/norway)
- [New Zealand](https://apptail.io/app/autotask-livemobile-emlb/new-zealand)
- [Peru](https://apptail.io/app/autotask-livemobile-emlb/peru)
- [Philippines](https://apptail.io/app/autotask-livemobile-emlb/philippines)
- [Pakistan](https://apptail.io/app/autotask-livemobile-emlb/pakistan)
- [Poland](https://apptail.io/app/autotask-livemobile-emlb/poland)
- [Portugal](https://apptail.io/app/autotask-livemobile-emlb/portugal)
- [Russia](https://apptail.io/app/autotask-livemobile-emlb/russia)
- [Saudi Arabia](https://apptail.io/app/autotask-livemobile-emlb/saudi-arabia)
- [Singapore](https://apptail.io/app/autotask-livemobile-emlb/singapore)
- [Thailand](https://apptail.io/app/autotask-livemobile-emlb/thailand)
- [Türkiye](https://apptail.io/app/autotask-livemobile-emlb/turkey)
- [Taiwan](https://apptail.io/app/autotask-livemobile-emlb/taiwan)
- [Vietnam](https://apptail.io/app/autotask-livemobile-emlb/vietnam)
- [South Africa](https://apptail.io/app/autotask-livemobile-emlb/south-africa)
- [Armenia](https://apptail.io/app/autotask-livemobile-emlb/armenia)
- [Argentina](https://apptail.io/app/autotask-livemobile-emlb/argentina)
- [Azerbaijan](https://apptail.io/app/autotask-livemobile-emlb/azerbaijan)
- [Switzerland](https://apptail.io/app/autotask-livemobile-emlb/switzerland)
- [Chile](https://apptail.io/app/autotask-livemobile-emlb/chile)
- [China](https://apptail.io/app/autotask-livemobile-emlb/china)
- [Colombia](https://apptail.io/app/autotask-livemobile-emlb/colombia)
- [Czechia](https://apptail.io/app/autotask-livemobile-emlb/czechia)
- [Dominican Republic](https://apptail.io/app/autotask-livemobile-emlb/dominican-republic)
- [Algeria](https://apptail.io/app/autotask-livemobile-emlb/algeria)
- [Ecuador](https://apptail.io/app/autotask-livemobile-emlb/ecuador)
- [Egypt](https://apptail.io/app/autotask-livemobile-emlb/egypt)
- [Spain](https://apptail.io/app/autotask-livemobile-emlb/spain)

---

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