Had a rough start due to a mix up on the location where we were staying. The vrbo site messaging is very confusing and the avant stay generic responses make it hard to determine who you are talking to. Once we got to the location, the house was big and spacious with a big yard down below. There is a very steep driveway. It is not a child friendly home. The upper deck has railings that are not to code and a baby up to any young child could fit through and fall to a concrete area below. The sliding doors don’t have good locks for day uses or have screens to keep the children in. The screens on the upper windows popped out easily and a child could fall right out of them. We were on constant watch. The yard has Astro turf and has large holes underneath and the edges have nails sticking up so you couldn’t just let kids play. The bathrooms are old with fixtures that didn’t work properly and if you are taller than 5’8” you didn’t fit in the shower. The kitchen didn’t have a can opener or hot pads. The refrigerator has a drawer broke and a trash can cabinet was broken. There were no wash cloths to wipe up spills and nothing to spray to clean counters. They asked not to put food down sink but had not drain catch to help with that. Several of us had bites and encountered larger spiders in our stuff and towels. The furniture is uncomfortable, stained and cumbersome to sit in. However, when I asked the avant stay team to help us with issues during our stay, they were on top of it and got us what we needed immediately. Beds and pillows are nice. Would be nice to have a curtain barrier between the trundle and main bed area so they could have some privacy. The yard lights never go off and make it difficult to sleep with lights on all night. House has a great view, close to many things and is still a nice property just needs a little updating and care.

Loved all the app environment

My family stayed in Nashville to celebrate our daughter’s graduation! Our accommodations were absolutely perfect! Saying bye bye to hotel stays…👋🏽

Please read this. This company is absolutely deplorable. Their customer service is AI and non existent. We rented a property in telluride that was over $1000 a night. The reason we chose it is because it had a spa and sauna. Both of these had major issues. The spa was green and reeked of fish. They finally got it cleaned for the final night. It was not completely clean but we used it anyways. The spas RETURN VALVE did not have a grate over it. It sucked my foot into the pipe and caused a great deal of pain and bruising. It was not easy to remove my foot off the pipe. THIS COULD HAVE DROWNED AND KILLED ANY CHILD UNDER AGE 10. The property was dirty. The sauna had spider webs and did not get hot. This company does not care about their owners or their renters. They are a billion dollar corporation located in Los Angeles. They offered us a small refund. Not even enough to cover dinner for three in telluride. DO NOT BOOK WITH THEM. THEY ARE THIEVES.

This app does not have any reviews of properties. The property we are staying at has problems with wifi, tv, parking, ice maker which is very disappointing.

I’ve been to two avantstay vrbos now and both times take away from the experience. Booking is more work with verification procedures (not a huge deal) but I also got 3 texts threatening law enforcement because we were too loud. My two children were asleep on the couch next to me at 8:30 in the evening and they started texting. We were not loud at all. I guess there was a noise monitor somewhere in the house. Just dumb stuff I don’t need to worry about. If there are multiple options next trip I’ll be sure to book the one that’s NOT avantstay. Just go away avantstay. No one wants you.

This home was all we expected and more! It was extremely clean and in an amazing location. The home was stocked with everything you would need in the kitchen. The beds were very comfortable and perfect space for young children as well. The outdoor area has safe space for the kids to play and an amazing hot tub that the adults enjoyed. We will most definitely be staying here again!

We tried to used them before and they cancelled the stay 10 days before. We were given a credit and now the day before our trip, they say they have no house for us.

They stole $1,100 from me. Avoid at all costs! I cancelled my booking four months in advance. In violation of their own policy, they offered me a $0 refund (after lying about how much they would refund and the reasons why). Please avoid these scammers!

We stayed at the Springsteen property in Nashville for my daughter’s 21st birthday. The house was beautiful! There was plenty of space for all 10 of us, and the place was extremely clean and spacious. We didn’t spend a lot of time at the house, as we were busy enjoying all that Nashville has to offer. But it was so nice to come back to the Springsteen property at the end of each day. I would definitely stay again.