---
title: "Avaya Workplace - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Avaya Workplace integrates your iPhone and iPad with your office Avaya Aura or IP Office communications environment and delivers mobile voice & video VoIP calling, rich conferencing, instant messaging"
---

# Avaya Workplace — United States

![Avaya Workplace App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/60/cf/9d/60cf9d18-d7b4-6f87-8835-427955c4d185/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [Avaya](https://apptail.io/developer/avaya-RsC)
**Category:** Business
**Rating:** 2.1/5 (343 ratings)
**Price:** Free
**Bundle ID:** com.avaya.AvayaCommunicator
**Store:** Apple App Store
**Country:** United States
**Version:** 3.42 (released 2026-09-30)
**Original Release:** 2015-05-09
**Languages:** German, Spanish, English, Indonesian, Italian, Portuguese, Norwegian Bokmål, Polish, Thai, Turkish, Czech, Danish, Russian, Swedish, Chinese, Hebrew (modern), French, Korean, Malay, Hungarian, Dutch, Japanese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id933220295)
**AppTail Page:** [https://apptail.io/app/avaya-workplace-lPf/united-states](https://apptail.io/app/avaya-workplace-lPf/united-states)

## Avaya Workplace Description
Avaya Workplace integrates your iPhone and iPad with your office Avaya Aura or IP Office communications environment and delivers mobile voice & video VoIP calling, rich conferencing, instant messaging, presence, visual voicemail, corporate directory access, call history and more!

Key Capabilities (Feature availability will vary based on your environment and configured services)

· VoIP calls – Lower your mobile service charges by making VoIP calls over Wi-Fi or mobile data networks
· Conceal Your Mobile Phone Number - Calls made with Avaya Workplace are handled by your office communication system and will display your office calling line ID, not your mobile phone number
· Cellular Voice integration – If VoIP isn’t your best option, then traditional cellular voice service can be used and calls will still be routed through your office communication system
· Call Mobility – VoIP roaming between Wi-Fi and 3/4G networks, and call handoff between cellular voice and VoIP
· Single Number Contact – Choose to have incoming office calls ring on your iPhone and/or any other phone you may want to use
· Visual voicemail – Enables you to see who left you a voice message and when it arrived. Messages can be played in any order.
· Instant Messaging – Exchange text messages and multi-media file attachments with archival/retrieval
· Presence status – View the Presence status of colleagues
· 24X7 call logs shows all office line call activity regardless of which device was used or when calls arrived
· Corporate Directory Integration – Search for corporate contacts and create a list of favorites
· Integrated audio / video / web conferencing with Avaya Workplace Meetings Online and Avaya Workplace Conferencing

## Avaya Workplace Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/4a/ff/33/4aff3315-a955-cc19-8bab-a6fd0f5cf206/d006f951-8d25-490f-a044-ba3ff110165c_iPhone_6.5_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/7c/63/2b/7c632bcb-e0bc-c291-4cb1-ebdecbb56c76/3cbfc44f-c8e4-4183-b9de-673b6657b803_iPhone_6.5_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/aa/eb/04/aaeb0475-fd0d-33a3-1787-08006b5f421a/77fe2be5-0a43-4f94-a70d-172e92d68c2b_iPhone_6.5_4.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/24/58/d9/2458d98f-663b-50b4-d4a5-666a8a55ae25/d2058631-988d-4ca5-b07b-24aa2602dda6_iPhone_6.5_3.png/1242x2688.png)

## Avaya Workplace Rating Breakdown in United States
- 5 stars: 62 (18%)
- 4 stars: 9 (3%)
- 3 stars: 22 (6%)
- 2 stars: 50 (15%)
- 1 stars: 200 (58%)

## Avaya Workplace Reviews in United States

### *---- "Does not work"
I have had this phone app for years for work. It used to work well, but I have recently been forced to “upgrade” (delete and re-add the app as per my employer) and now I cannot receive any calls from my forwarded office phone. Nothing I do works. My IT representative cannot get it to work. IT man says my phone isn’t staying connected. What has happened?! This used to be a decent app! Now it’s unusable.
-- Sappling92, 2025-09-09

### *---- "Comically terrible app"
Like oh my god
-- Ian5283, 2025-08-13

### *---- "App stopped waking up for new calls"
App has been working fine, but in the last couple weeks, the app will only ring on new calls if it is already open. If the app is asleep, a new call will not wake it up. 
3 other iPhones have the same issue. All with the new version of the app 3.39.0, and all have the newest version of iOS 18.5. 

Seems like apple changed a push policy and the app hasn’t been updated to compensate
-- ThePitt, 2025-07-02

### *---- "Issues with voip"
For no known reason voip will stop working on my iPhone pro max. Says service unavailable yet it can be used on other phones for testing. 
2nd time this has happened this year.
-- jserra99, 2025-06-19

### *---- "No option to turn off notifications"
I only use this app for work. Nothing stops incoming calls, not turning off the notifications in settings, not Do Not Disturb, nothing. I hate that I have to undownload the app every time I’m not on the clock.
-- Descarters1719, 2025-03-18

### *---- "Ouch my ears"
Terrible volume control. Never use earbuds because the Avaya ringing will play 10x louder than anything else on your phone and blast your eardrums out. Can not understand how such a popular app has such terrible volume control. Would give zero stars if I could.
-- big dookie boy, 2025-02-12

### *---- "Terrible service"
Calls are broken and sometimes missed.  Sometimes get errors trying to make calls and voicemail works sometimes and then it doesn’t
-- Sheafromva, 2025-01-30

### *---- "Constant Problems"
Avaya really needs to fix this app because it’s terrible. We need this to work but the effort to keep it working seems futile. Today it’s “Phone Push Service Currently Unavailable.”
-- d-trick3000, 2025-01-28

### *---- "If your a company thinking about utilizing Avaya"
This app is garbage
-- DJ_PhIlly, 2025-01-20

### *---- "The Worst App EVER"
I have had multiple technical issues with the app. I sign it it works fine for one call, then I get the red triangle. I sign out restart, delete, and download-nothing makes it better. It is a huge problem because I need to be able to take work calls and I do not want to use my personal cellphone number when I am working away from my office. I didn’t have any problems prior to this September.
-- TwinsK, 2024-11-13

[View all Avaya Workplace reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Avaya Workplace Available In
- [United States](https://apptail.io/app/avaya-workplace-lPf/united-states)
- [Germany](https://apptail.io/app/avaya-workplace-lPf/germany)
- [Switzerland](https://apptail.io/app/avaya-workplace-lPf/switzerland)
- [France](https://apptail.io/app/avaya-workplace-lPf/france)
- [United Kingdom](https://apptail.io/app/avaya-workplace-lPf/united-kingdom)
- [Italy](https://apptail.io/app/avaya-workplace-lPf/italy)
- [Canada](https://apptail.io/app/avaya-workplace-lPf/canada)
- [Australia](https://apptail.io/app/avaya-workplace-lPf/australia)
- [United Arab Emirates](https://apptail.io/app/avaya-workplace-lPf/united-arab-emirates)
- [Brazil](https://apptail.io/app/avaya-workplace-lPf/brazil)
- [Mexico](https://apptail.io/app/avaya-workplace-lPf/mexico)
- [China](https://apptail.io/app/avaya-workplace-lPf/china)
- [Japan](https://apptail.io/app/avaya-workplace-lPf/japan)
- [Austria](https://apptail.io/app/avaya-workplace-lPf/austria)
- [Spain](https://apptail.io/app/avaya-workplace-lPf/spain)
- [Saudi Arabia](https://apptail.io/app/avaya-workplace-lPf/saudi-arabia)
- [Colombia](https://apptail.io/app/avaya-workplace-lPf/colombia)
- [Vietnam](https://apptail.io/app/avaya-workplace-lPf/vietnam)
- [Ireland](https://apptail.io/app/avaya-workplace-lPf/ireland)
- [Belgium](https://apptail.io/app/avaya-workplace-lPf/belgium)
- [Oman](https://apptail.io/app/avaya-workplace-lPf/oman)
- [Denmark](https://apptail.io/app/avaya-workplace-lPf/denmark)
- [Ukraine](https://apptail.io/app/avaya-workplace-lPf/ukraine)
- [South Africa](https://apptail.io/app/avaya-workplace-lPf/south-africa)
- [Sweden](https://apptail.io/app/avaya-workplace-lPf/sweden)
- [Bahrain](https://apptail.io/app/avaya-workplace-lPf/bahrain)
- [Luxembourg](https://apptail.io/app/avaya-workplace-lPf/luxembourg)
- [New Zealand](https://apptail.io/app/avaya-workplace-lPf/new-zealand)
- [Bermuda](https://apptail.io/app/avaya-workplace-lPf/bermuda)
- [Grenada](https://apptail.io/app/avaya-workplace-lPf/grenada)
- [Malta](https://apptail.io/app/avaya-workplace-lPf/malta)
- [Panama](https://apptail.io/app/avaya-workplace-lPf/panama)
- [Qatar](https://apptail.io/app/avaya-workplace-lPf/qatar)
- [Romania](https://apptail.io/app/avaya-workplace-lPf/romania)
- [Lithuania](https://apptail.io/app/avaya-workplace-lPf/lithuania)
- [Armenia](https://apptail.io/app/avaya-workplace-lPf/armenia)
- [Cyprus](https://apptail.io/app/avaya-workplace-lPf/cyprus)
- [Mauritius](https://apptail.io/app/avaya-workplace-lPf/mauritius)
- [Slovakia](https://apptail.io/app/avaya-workplace-lPf/slovakia)
- [Iceland](https://apptail.io/app/avaya-workplace-lPf/iceland)
- [Sri Lanka](https://apptail.io/app/avaya-workplace-lPf/sri-lanka)
- [Slovenia](https://apptail.io/app/avaya-workplace-lPf/slovenia)
- [Uruguay](https://apptail.io/app/avaya-workplace-lPf/uruguay)

---

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