hello to those who decide how to fly! We've updated our app to offer you a better experience. Now you can buy your tickets, check-in, and track your flight status more easily!
Our new app allows you to:
• Plan your flight with ease.
• Book flights quickly.
• Check-in faster.
• Manage your trip more comfortably.
• Check the status of your flights.
• Buy your trips with lifemiles.
Pack your bags, because your next flight with avianca starts soon!
For iOS, support is available starting from iOS 15 and onwards.
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User Rating
4.84 out of 5
21,627 ratings
in United States
5 star
19,609
4 star
1,372
3 star
203
2 star
50
1 star
393
Ratings History
Reviews
Terrible app
In trying to fill out my personal information, it doesn't even let me change my birthday, which it randomly listed some forty years before I was born. Now that is not going to match my passport information, right? If an app doesn't let you do something as basic as that, I've no confidence that any of its other functions work. And then I could not find my username or member number. Really? I am not a tech Luddite, so IF it is findable on the app, it is not self-evident or anything close to it.
I have to say, though, it DID have my upcoming trip already registered in my upcoming trips.
Shutting down
The app keeps shutting down. This has been happening for days. Please fix it!
Worst experience ever!
This airline has very bad service and seems like they don’t care about their clients. They don’t try to help you with any issue you may have, and it’s really hard to contact them. I do not recommend this airline.
App does not work
App does not work. cannot add reservation code and cannot sign up/log in
Quality of app seems to go in the direction of the airline
Sometimes the app won’t search flights. You add a trip to the app and the next time you open you have to add it again even though I’m logged in. Crashes constantly.
App not working
I had this app last and was working fine . Then when I added it again this year on my phone its says “sorry your phone doesn’t meet the security requirements to open our app” I’m baffled what does this even mean ! My phone is a iPhone 13 plus pro with everything updated always especially with security. Is anyone experiencing this problem? Can anyone explain this to me? Is there a contact number I can call regarding this matter I tried googling it on the Internet, but there’s no information regarding this situation.
The app says my phone is not safe and doesn’t meet the security requirements
Please!!! This is an app the I decided to get cuz we bought the tickets with this airline. Sad to hear how a big airline like this bought all the taca routes and planes and can deliver a good customer care .
Simply amazing
I have traveled with Avianca before but I do have to say that this time they went above and beyond my expectations. I had purchased my mom a first class ticket so she could be more comfortable to my total surprise they upgraded me to first class as well because they had an empty seat and they said so I could keep an eye on my mom! I am grateful and thankful for such great gesture
The App does not open on my iPhone
I am getting a screen with a dog and and Avianca logo when I try to open the App. Ot says that my phone does not meet the security requirements to open the which is strange. I called AVIANCA for technical support as I am traveling tomorrow but they respond me as I am a ignorant on IT, which I am not. I tried many things including uninstalling and installing the app again but nothing works
