---
title: "AW Touchpoint - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device.  For Patients: No more driving to the doctor or sitting in waiting rooms. Wit"
---

# AW Touchpoint — United States
> American Well Inc.

![AW Touchpoint App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/bc/7f/9d/bc7f9d40-60ae-aff0-c401-ba2fe3b6f556/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/434x0w.png)

**Developer:** [American Well](https://apptail.io/developer/american-well-xvVb)
**Category:** Medical
**Rating:** 4.6/5 (8,771 ratings)
**Price:** Free
**Bundle ID:** com.avizia.blackwell.provider
**Store:** Apple App Store
**Country:** United States
**Version:** 26.09.0 (released 2026-09-01)
**Original Release:** 2017-04-18
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1221987053)
**AppTail Page:** [https://apptail.io/app/aw-touchpoint-joY/united-states](https://apptail.io/app/aw-touchpoint-joY/united-states)

## AW Touchpoint Description
Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device.

For Patients:
No more driving to the doctor or sitting in waiting rooms. With Amwell Touchpoint, you can connect with your medical providers to help you feel better faster.
Your provider will send a request to connect with you for a video consultation. You simply tap your invitation link to go straight into your video call with the Touchpoint app. No login is required for users accessing this video call functionality.

For Providers:
For providers with a health system login, Amwell Touchpoint app provides the ability to:
• Launch secure, HIPAA-compliant video consultations using Amwell Connect
• Receive automated notifications when new cases are assigned
• Review case details and the patient’s medical history

The Amwell Touchpoint mobile app is a component of our comprehensive telehealth suite that enables:
• Video calling, including both simple SMS/email guest invites to patients at home as well as controlling video endpoints within the hospital.
• Coordination across multiple point-of-care locations and service lines with secure messaging and case workflow
• Automation of alerts and escalations
• Integration with EHR and IT systems to minimize disruptions to workflow
• Act as a video and phone dialer with Epic Haiku/Canto.
• Active monitoring of point-of-care devices

## AW Touchpoint Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource113/v4/08/31/2f/08312fee-5d95-bad5-e7e2-42e9e7b647e4/52139486-94aa-4fa4-b095-50d4be8f8714_IphoneVideo65.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/83/b5/d1/83b5d157-3181-915e-8e0c-b495aba16071/mzl.mgraowws.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/ce/de/c4/cedec457-16e0-c08e-1fc9-688a9c4cddc0/mzl.gdevfyrz.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/8a/f1/d0/8af1d0cf-edd2-c4b3-1da1-dda16f9c2750/mzl.jekbbgou.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/1b/f0/83/1bf083a3-b2be-9197-999a-15d613c224eb/mzl.rxxmgnlb.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/0a/35/f5/0a35f5f7-d150-77d4-a9ae-b6a6d291c060/mzl.tcydpnhx.jpg/1242x2688.png)

## AW Touchpoint Rating Breakdown in United States
- 5 stars: 7,157 (82%)
- 4 stars: 669 (8%)
- 3 stars: 217 (2%)
- 2 stars: 161 (2%)
- 1 stars: 567 (6%)

## AW Touchpoint Reviews in United States

### ***** "Excellent Care"
I appreciate the care plan that was offered due to my inquiry. The doctor and nurse were both thorough and very knowledgeable. Much appreciated.
-- Ziffier, 2026-05-16

### ***** "Merkita Lester"
FNP
-- DaphneRenae, 2026-05-14

### ***** "Clear Instructions"
Lolita did a great job explaining each part of the equipment and features on the machine. I am so glad that IHHC has the video conference , especially for those who have not used  a CPAP machine before. Lolita cleared up my misgivings and answered all my questions.  Thank you!
-- denana59, 2026-03-13

### ***** "Nice worker"
Great communication very great help thank you so much for everything. I appreciate it. Keep continue to help people.
-- LUZ BACILIO, 2025-03-11

### ***-- "Video"
Could not see my doctor but she could see me
-- Su Sanna <3, 2024-09-27

### ****- "Delay"
The video quality was not very good. It had a delay and was not clear.
-- G!!d, 2024-09-24

### ***** "5 star platform"
Clearly being able to hear and see allows me to remain focused and calm.
-- MeauxGeaux, 2024-08-22

### ***** "So EASY and convenient"
Got my appointment and refill in minutes instead of days and weeks
-- $amiss, 2024-08-02

### ***-- "Keeps breaking up"
Video stopped 4 times in 15 minutes
-- Guccideen, 2024-04-26

### ***** "Genetic Consultation"
James had a great session. Excellent counselor, very informative and helpful
-- Papaw James, 2024-02-12

[View all AW Touchpoint reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## AW Touchpoint Discovered Keywords
- consult a doctor
- touchpoint mobile
- consultas médicas online
- consult doctor online
- aw touchpoint
- amwell
- aw

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## AW Touchpoint Available In
- [United States](https://apptail.io/app/aw-touchpoint-joY/united-states)
- [Canada](https://apptail.io/app/aw-touchpoint-joY/canada)
- [Ukraine](https://apptail.io/app/aw-touchpoint-joY/ukraine)
- [Pakistan](https://apptail.io/app/aw-touchpoint-joY/pakistan)
- [Australia](https://apptail.io/app/aw-touchpoint-joY/australia)
- [Thailand](https://apptail.io/app/aw-touchpoint-joY/thailand)
- [Nigeria](https://apptail.io/app/aw-touchpoint-joY/nigeria)
- [Peru](https://apptail.io/app/aw-touchpoint-joY/peru)
- [Colombia](https://apptail.io/app/aw-touchpoint-joY/colombia)
- [Czechia](https://apptail.io/app/aw-touchpoint-joY/czechia)
- [Germany](https://apptail.io/app/aw-touchpoint-joY/germany)
- [Denmark](https://apptail.io/app/aw-touchpoint-joY/denmark)
- [Dominican Republic](https://apptail.io/app/aw-touchpoint-joY/dominican-republic)
- [Algeria](https://apptail.io/app/aw-touchpoint-joY/algeria)
- [Ecuador](https://apptail.io/app/aw-touchpoint-joY/ecuador)
- [Egypt](https://apptail.io/app/aw-touchpoint-joY/egypt)
- [Finland](https://apptail.io/app/aw-touchpoint-joY/finland)
- [United Kingdom](https://apptail.io/app/aw-touchpoint-joY/united-kingdom)
- [Greece](https://apptail.io/app/aw-touchpoint-joY/greece)
- [Hong Kong SAR China](https://apptail.io/app/aw-touchpoint-joY/hong-kong)
- [Hungary](https://apptail.io/app/aw-touchpoint-joY/hungary)
- [Indonesia](https://apptail.io/app/aw-touchpoint-joY/indonesia)
- [Ireland](https://apptail.io/app/aw-touchpoint-joY/ireland)
- [Israel](https://apptail.io/app/aw-touchpoint-joY/israel)
- [India](https://apptail.io/app/aw-touchpoint-joY/india)
- [Italy](https://apptail.io/app/aw-touchpoint-joY/italy)
- [Japan](https://apptail.io/app/aw-touchpoint-joY/japan)
- [South Korea](https://apptail.io/app/aw-touchpoint-joY/south-korea)
- [Kuwait](https://apptail.io/app/aw-touchpoint-joY/kuwait)
- [Kazakhstan](https://apptail.io/app/aw-touchpoint-joY/kazakhstan)
- [Lebanon](https://apptail.io/app/aw-touchpoint-joY/lebanon)
- [Latvia](https://apptail.io/app/aw-touchpoint-joY/latvia)
- [Mexico](https://apptail.io/app/aw-touchpoint-joY/mexico)
- [Malaysia](https://apptail.io/app/aw-touchpoint-joY/malaysia)
- [Netherlands](https://apptail.io/app/aw-touchpoint-joY/netherlands)
- [Norway](https://apptail.io/app/aw-touchpoint-joY/norway)
- [New Zealand](https://apptail.io/app/aw-touchpoint-joY/new-zealand)
- [Philippines](https://apptail.io/app/aw-touchpoint-joY/philippines)
- [Poland](https://apptail.io/app/aw-touchpoint-joY/poland)
- [Portugal](https://apptail.io/app/aw-touchpoint-joY/portugal)
- [Romania](https://apptail.io/app/aw-touchpoint-joY/romania)
- [Russia](https://apptail.io/app/aw-touchpoint-joY/russia)
- [Saudi Arabia](https://apptail.io/app/aw-touchpoint-joY/saudi-arabia)
- [Sweden](https://apptail.io/app/aw-touchpoint-joY/sweden)
- [Singapore](https://apptail.io/app/aw-touchpoint-joY/singapore)
- [Türkiye](https://apptail.io/app/aw-touchpoint-joY/turkey)
- [Taiwan](https://apptail.io/app/aw-touchpoint-joY/taiwan)
- [South Africa](https://apptail.io/app/aw-touchpoint-joY/south-africa)
- [Argentina](https://apptail.io/app/aw-touchpoint-joY/argentina)
- [Austria](https://apptail.io/app/aw-touchpoint-joY/austria)
- [Azerbaijan](https://apptail.io/app/aw-touchpoint-joY/azerbaijan)
- [Belgium](https://apptail.io/app/aw-touchpoint-joY/belgium)
- [Bulgaria](https://apptail.io/app/aw-touchpoint-joY/bulgaria)
- [Brazil](https://apptail.io/app/aw-touchpoint-joY/brazil)
- [Chile](https://apptail.io/app/aw-touchpoint-joY/chile)
- [Vietnam](https://apptail.io/app/aw-touchpoint-joY/vietnam)
- [United Arab Emirates](https://apptail.io/app/aw-touchpoint-joY/united-arab-emirates)
- [Paraguay](https://apptail.io/app/aw-touchpoint-joY/paraguay)
- [Oman](https://apptail.io/app/aw-touchpoint-joY/oman)

---

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