---
title: "AW Touchpoint - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device.  For Patients: No more driving to the doctor or sitting in waiting rooms. Wit"
---

# AW Touchpoint — United States
> American Well Inc.

![AW Touchpoint App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/48/fa/76/48fa7653-fceb-0454-f9e3-6498c4b65fd1/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/434x0w.png)

**Developer:** [American Well](https://apptail.io/developer/american-well-xvVb)
**Category:** Medical
**Rating:** 4.6/5 (8,585 ratings)
**Price:** Free
**Bundle ID:** com.avizia.blackwell.provider
**Store:** Apple App Store
**Country:** United States
**Version:** 25.03.0 (released 2025-07-29)
**Original Release:** 2017-04-18
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1221987053)
**AppTail Page:** [https://apptail.io/app/aw-touchpoint-joY/united-states](https://apptail.io/app/aw-touchpoint-joY/united-states)

## AW Touchpoint Description
Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device.

For Patients:
No more driving to the doctor or sitting in waiting rooms. With Amwell Touchpoint, you can connect with your medical providers to help you feel better faster.
Your provider will send a request to connect with you for a video consultation. You simply tap your invitation link to go straight into your video call with the Touchpoint app. No login is required for users accessing this video call functionality.

For Providers:
For providers with a health system login, Amwell Touchpoint app provides the ability to:
• Launch secure, HIPAA-compliant video consultations using Amwell Connect
• Receive automated notifications when new cases are assigned
• Review case details and the patient’s medical history

The Amwell Touchpoint mobile app is a component of our comprehensive telehealth suite that enables:
• Video calling, including both simple SMS/email guest invites to patients at home as well as controlling video endpoints within the hospital.
• Coordination across multiple point-of-care locations and service lines with secure messaging and case workflow
• Automation of alerts and escalations
• Integration with EHR and IT systems to minimize disruptions to workflow
• Act as a video and phone dialer with Epic Haiku/Canto.
• Active monitoring of point-of-care devices

## AW Touchpoint Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource113/v4/08/31/2f/08312fee-5d95-bad5-e7e2-42e9e7b647e4/52139486-94aa-4fa4-b095-50d4be8f8714_IphoneVideo65.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/83/b5/d1/83b5d157-3181-915e-8e0c-b495aba16071/mzl.mgraowws.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/ce/de/c4/cedec457-16e0-c08e-1fc9-688a9c4cddc0/mzl.gdevfyrz.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/8a/f1/d0/8af1d0cf-edd2-c4b3-1da1-dda16f9c2750/mzl.jekbbgou.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/1b/f0/83/1bf083a3-b2be-9197-999a-15d613c224eb/mzl.rxxmgnlb.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/0a/35/f5/0a35f5f7-d150-77d4-a9ae-b6a6d291c060/mzl.tcydpnhx.jpg/1242x2688.png)

## AW Touchpoint Rating Breakdown in United States
- 5 stars: 6,997 (82%)
- 4 stars: 658 (8%)
- 3 stars: 212 (2%)
- 2 stars: 158 (2%)
- 1 stars: 560 (7%)

## AW Touchpoint Reviews in United States

### ***-- "Video"
Could not see my doctor but she could see me
-- Su Sanna <3, 2024-09-27

### ****- "Delay"
The video quality was not very good. It had a delay and was not clear.
-- G!!d, 2024-09-24

### ***** "5 star platform"
Clearly being able to hear and see allows me to remain focused and calm.
-- MeauxGeaux, 2024-08-22

### ***** "So EASY and convenient"
Got my appointment and refill in minutes instead of days and weeks
-- $amiss, 2024-08-02

### ***-- "Keeps breaking up"
Video stopped 4 times in 15 minutes
-- Guccideen, 2024-04-26

### ***** "Genetic Consultation"
James had a great session. Excellent counselor, very informative and helpful
-- Papaw James, 2024-02-12

### *---- "Speakerphone"
Need a speakerphone option.  You can’t hold to your ear and be on video at the same time
-- hnear, 2023-11-17

### ***** "Excellent Tool"
I really appreciate the video. Chat with my physician.
-- pharm-Monckscorner, 2023-11-09

### ***** "Online Appointment"
I really enjoyed the new way to see the doctor in case there wasn’t any available appointments in person. I recommend this for small cases like a cough or slight symptoms. Anything else one would have to go to the ER.. I had a wonderful experience. Would definitely do again if needed. The doctor was very nice and courteous.
-- Second Ward, 2023-09-18

### ***** "Great experience. Excellent video and sound."
Great app. Worked as advertised. Highly recommended.
-- jogichin, 2023-09-06

### ***** "Dr telephone appointment"
This helped us so very much & I would    Love to continue with this way in future, moms going on 92 & it’s very difficult to transport by vehicle/ Dr McMichael was wonderful as always, it worked perfectly, also nurse Angela with all necessary questions was excellent as well - thank you & God Blessed🙏
-- Kat & Kit, 2023-08-02

### ***** "Virtual visit"
This was great to have, was not feeling well enough to go into Dr office , so talking to the Dr Virtual made it so much easier. Look at it this way it’s like FaceTiming.
-- Pattygaudet, 2023-07-20

### ***** "Great!"
This works well!
-- Psky50, 2023-06-08

### ***** "Today’s Telehealth Appointment"
All went well.  Good audio, much improved over last time!  Good picture and outstanding interview with Dr. Andrew Duxbury and his associate!  Appreciate my health care team at UAB.
Marilyn Greely
-- Blinking Blue Eyes, 2023-04-24

### ***** "Patient"
Dr. Be Betker was positive and helpful .   I wouldn’t want anyone else treated me.   We get along great 👍🏻
-- Duesy one, 2023-04-18

### ***** "Good function and doesn’t take up too much space"
Much better than the non download app
-- 7578yhhd, 2023-04-13

### ***** "Ángel"
I enjoy my class today because she was a very kind young lady that was so sweet and patient with me cause as we get older we get slower and forgetful and yet she was so gentle like we older folks like to be treated thank you for having her there .
-- EnidRivera, 2023-03-30

### ***** "Dr McCammon"
For our limited technical skills this telehealth visit went well and with our 4 hour distance from UAB very efficient. The phones calls from me to UAB about set up were comforting and people answering my questions were very helpful and reassuring.
-- Beatle ben, 2023-03-28

### *---- "Audio"
Audio was not functioning after being given acces
-- Stormy_504, 2023-03-23

### ***** "Visiting"
Awesome saving time
-- Rblundg, 2023-02-17

[View all AW Touchpoint reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## AW Touchpoint Discovered Keywords
- consult a doctor
- touchpoint mobile
- consultas médicas online
- consult doctor online
- aw touchpoint
- amwell
- aw

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## AW Touchpoint Available In
- [United States](https://apptail.io/app/aw-touchpoint-joY/united-states)
- [Canada](https://apptail.io/app/aw-touchpoint-joY/canada)
- [Ukraine](https://apptail.io/app/aw-touchpoint-joY/ukraine)
- [Australia](https://apptail.io/app/aw-touchpoint-joY/australia)
- [Nigeria](https://apptail.io/app/aw-touchpoint-joY/nigeria)
- [Peru](https://apptail.io/app/aw-touchpoint-joY/peru)
- [Pakistan](https://apptail.io/app/aw-touchpoint-joY/pakistan)
- [Thailand](https://apptail.io/app/aw-touchpoint-joY/thailand)
- [Colombia](https://apptail.io/app/aw-touchpoint-joY/colombia)
- [Czechia](https://apptail.io/app/aw-touchpoint-joY/czechia)
- [Germany](https://apptail.io/app/aw-touchpoint-joY/germany)
- [Denmark](https://apptail.io/app/aw-touchpoint-joY/denmark)
- [Dominican Republic](https://apptail.io/app/aw-touchpoint-joY/dominican-republic)
- [Algeria](https://apptail.io/app/aw-touchpoint-joY/algeria)
- [Ecuador](https://apptail.io/app/aw-touchpoint-joY/ecuador)
- [Egypt](https://apptail.io/app/aw-touchpoint-joY/egypt)
- [Finland](https://apptail.io/app/aw-touchpoint-joY/finland)
- [United Kingdom](https://apptail.io/app/aw-touchpoint-joY/united-kingdom)
- [Greece](https://apptail.io/app/aw-touchpoint-joY/greece)
- [Hong Kong SAR China](https://apptail.io/app/aw-touchpoint-joY/hong-kong)
- [Hungary](https://apptail.io/app/aw-touchpoint-joY/hungary)
- [Indonesia](https://apptail.io/app/aw-touchpoint-joY/indonesia)
- [Ireland](https://apptail.io/app/aw-touchpoint-joY/ireland)
- [Israel](https://apptail.io/app/aw-touchpoint-joY/israel)
- [India](https://apptail.io/app/aw-touchpoint-joY/india)
- [Italy](https://apptail.io/app/aw-touchpoint-joY/italy)
- [Japan](https://apptail.io/app/aw-touchpoint-joY/japan)
- [South Korea](https://apptail.io/app/aw-touchpoint-joY/south-korea)
- [Kazakhstan](https://apptail.io/app/aw-touchpoint-joY/kazakhstan)
- [Lebanon](https://apptail.io/app/aw-touchpoint-joY/lebanon)
- [Latvia](https://apptail.io/app/aw-touchpoint-joY/latvia)
- [Mexico](https://apptail.io/app/aw-touchpoint-joY/mexico)
- [Malaysia](https://apptail.io/app/aw-touchpoint-joY/malaysia)
- [Netherlands](https://apptail.io/app/aw-touchpoint-joY/netherlands)
- [Norway](https://apptail.io/app/aw-touchpoint-joY/norway)
- [New Zealand](https://apptail.io/app/aw-touchpoint-joY/new-zealand)
- [Philippines](https://apptail.io/app/aw-touchpoint-joY/philippines)
- [Poland](https://apptail.io/app/aw-touchpoint-joY/poland)
- [Portugal](https://apptail.io/app/aw-touchpoint-joY/portugal)
- [Romania](https://apptail.io/app/aw-touchpoint-joY/romania)
- [Russia](https://apptail.io/app/aw-touchpoint-joY/russia)
- [Saudi Arabia](https://apptail.io/app/aw-touchpoint-joY/saudi-arabia)
- [Sweden](https://apptail.io/app/aw-touchpoint-joY/sweden)
- [Singapore](https://apptail.io/app/aw-touchpoint-joY/singapore)
- [Türkiye](https://apptail.io/app/aw-touchpoint-joY/turkey)
- [Taiwan](https://apptail.io/app/aw-touchpoint-joY/taiwan)
- [Vietnam](https://apptail.io/app/aw-touchpoint-joY/vietnam)
- [United Arab Emirates](https://apptail.io/app/aw-touchpoint-joY/united-arab-emirates)
- [South Africa](https://apptail.io/app/aw-touchpoint-joY/south-africa)
- [Argentina](https://apptail.io/app/aw-touchpoint-joY/argentina)
- [Austria](https://apptail.io/app/aw-touchpoint-joY/austria)
- [Azerbaijan](https://apptail.io/app/aw-touchpoint-joY/azerbaijan)
- [Belgium](https://apptail.io/app/aw-touchpoint-joY/belgium)
- [Bulgaria](https://apptail.io/app/aw-touchpoint-joY/bulgaria)
- [Brazil](https://apptail.io/app/aw-touchpoint-joY/brazil)
- [Chile](https://apptail.io/app/aw-touchpoint-joY/chile)

---

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